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No Joy on mortgage Saver Account opening Request

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  • 20-08-2019 10:41am
    #1
    varunprabhakar
    Registered Users Posts: 7 ✭


    Hi 

    Could you please suggest, how long does it take to open a Mortgage Saver account from 365 account 

    Application has been submitted since last 10 days but no joy...


    Please have a look into this.


    Thanks
    Varun


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    #2
    Bank of Ireland: Kathryne
    Closed Accounts Posts: 218 ✭✭Bank of Ireland: Kathryne


    Hi Varunprabhakar,

    Thanks for linking in with us here on Boards.ie.

    We're sorry to hear that you haven't received confirmation of your account being opened yet.

    The account opening team will generally contact you via email with updates on your account. We would recommend that you check your emails for any updates. Make sure you check your spam/junk folders as well as sometimes our emails get sent there.

    If you haven't received an update here yet we would advise reaching out to our customer service to check on this for you. You can certainly send a message from your 365 Online and use our secure messaging service. You can log into 365 Online (through the web browser on your phone/PC) and on the left hand side it says Service Desk. There's a drop down menu here with a facility to "Ask a Question" and our advisors will look into this. You could also link in with the account opening team directly on 1890354454 between 9am and 6pm.

    Many thanks,

    Kat


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