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€50 exit fee

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  • 28-08-2019 10:57am
    #1
    tippingpoint
    Registered Users Posts: 54 ✭✭


    Hi,

    I have had my current Electric Ireland account since February 2017 and I need to close it as I am moving to another house where there is already an Electric Ireland account set up in a tenants name. When I go to close my account it says I have to pay a €50 exit fee. Is this correct? I thought there would be no fees to pay once the initial 12 months of the contract was finished?


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    #2
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi tippingpoint,

    Thanks for getting in touch.

    We would like to look into this for you, if you private message me the Electric Ireland account number, name, address, telephone number and state that you are the account-holder.

    One of us will then review it as soon as possible.

    Kind regards,
    Una


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