BOI won't let me lodge my rent.

thesandeman

I don't have a BOI account but my landlords account is with you.
For the last three years I've been lodging my rent into my landlords account.
I was originally paying it using a lodgement book at the counter but approximately a year ago I was directed to use the machine outside. I had to press a button, enter landlords and my details and then lodge the cash.
However the button disappeared about a month ago and when I queried this I was told that this option had been discontinued and in future I would have to start paying at the counter again using a lodgement slip provided by the teller.
Although a little inconvenient due to opening hours etc, I've been doing this for the last few weeks. However when I went to pay this week the teller refused to accept my payment or give me a lodgement slip. She said I needed an account myself in order to pay the landlord.
As I say, the landlords account is with BOI and I just need to pay the rent into it as normal so I can't see what the problem is with this?
Can you help sort out the confusion over this as I don't want landlord thinking I'm avoiding paying him.
Thanks for your help.

https://www.bankofireland.com/help-centre/faq/can-lodge-cash-another-persons-bank-ireland-account/
I think they are trying to get rid of (relatively) anonymous cash lodgements.
Could you do it online?

Ally Dick

Could you set up a standing order from your own bank?

thesandeman

Thing is I don't have a bank account. I withdraw the cash from my Credit Union to pay it.

thesandeman

thesandeman wrote: »

Thing is I don't have a bank account. I withdraw the cash from my Credit Union to pay it.

You can transfer via the credit union online.
At least you can with my CU.

Bank of Ireland: Aisling

thesandeman wrote: »

I don't have a BOI account but my landlords account is with you.
For the last three years I've been lodging my rent into my landlords account.
I was originally paying it using a lodgement book at the counter but approximately a year ago I was directed to use the machine outside. I had to press a button, enter landlords and my details and then lodge the cash.
However the button disappeared about a month ago and when I queried this I was told that this option had been discontinued and in future I would have to start paying at the counter again using a lodgement slip provided by the teller.
Although a little inconvenient due to opening hours etc, I've been doing this for the last few weeks. However when I went to pay this week the teller refused to accept my payment or give me a lodgement slip. She said I needed an account myself in order to pay the landlord.
As I say, the landlords account is with BOI and I just need to pay the rent into it as normal so I can't see what the problem is with this?
Can you help sort out the confusion over this as I don't want landlord thinking I'm avoiding paying him.
Thanks for your help.

Hi There,

Thanks for getting in touch with your query.

The options that are now available to make a cash lodgement can be seen here.

If you do not hold a BOI or AIB card you can make an online transfer in to the account from another bank or as mentioned above you could also set up a standing order for these regular payments. As you mentioned you have a credit union account it might be best to link in with them directly to see if they can offer that facility to you.

We hope the information helps.

Thanks, Aisling.