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Overdue gas bill on a pay as you go meter.

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  • 12-09-2019 10:30am
    #1
    hadepsx
    Registered Users Posts: 1,503 ✭✭✭


    Hi I've recently moved and today I was issued an overdue gas bill for my previous address. But the gas there was on a pay as you go meter. And when I left there was credit still in the meter. So how have I been given an overdue bill when any time I needed gas i would have topped up and used that amount until the next top up??. What's the point in having a pay as you go meter and then be issued a bill when you close an account??. Please explain. 


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    #2
    hadepsx
    Registered Users Posts: 1,503 ✭✭✭hadepsx


    Any reps wanna reply!!


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    #3
    Electric Ireland: Aoife
    Company Representative Posts: 361 Verified rep ✭Electric Ireland: Aoife


    Hi hadepsx, 

    We would like to look into this for you. 

    Please send us a PM with the following details: 

    - Your full name
    - Your account number
    - Your address
    - Your contact number
    - Confirmation that you are the account holder (Yes/No)

    We will respond as soon as we can.

    Kind regards, 
    Aoife


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    #4
    hadepsx
    Registered Users Posts: 1,503 ✭✭✭hadepsx


    Sent that pm now aoife. Check when possible.


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