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Lycamobile Problems

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  • 26-09-2019 12:15am
    #1
    lighthouse
    Registered Users Posts: 673 ✭✭✭


    I have been with Lycamobile a few years and normally their internet is pretty good. However since last Sunday it has been very bad. I phoned them twice on Monday and they sent me on new settings for my phone but this didn't improve things. I rang them a few times today but my call kept getting cut off. It's like as if the signal has decreased.
    I use the hotspot to get internet on my laptop. If I put my phone near the window the signal level goes up full but when I bring the phone near me the signal level disappears. I live in Galway.
    Anyone else having problems with them?


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    #2
    DopeTech
    Registered Users Posts: 6,802 ✭✭✭DopeTech


    lighthouse wrote: »
    I have been with Lycamobile a few years and normally their internet is pretty good. However since last Sunday it has been very bad. I phoned them twice on Monday and they sent me on new settings for my phone but this didn't improve things. I rang them a few times today but my call kept getting cut off. It's like as if the signal has decreased.
    I use the hotspot to get internet on my laptop. If I put my phone near the window the signal level goes up full but when I bring the phone near me the signal level disappears. I live in Galway.
    Anyone else having problems with them?

    Could be a local mast issue.


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    #3
    lighthouse
    Registered Users Posts: 673 ✭✭✭lighthouse


    Sir Dosser wrote: »
    Could be a local mast issue.

    That's what I suspected. It seems to be back to normal this morning. Just clocked 10Mbps download speed now so hopefully it will stay this way.


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