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Phone going blank in calls/voicemails

  • 08-10-2019 8:47pm
    #1
    maxsmum
    Registered Users, Registered Users 2 Posts: 521 ✭✭✭


    I have a Huawei P20 Pro Lite. recently the screen goes black when I ring someone or listen to a WhatsApp voice messages. No idea why or if I've updated it. Anyone know of the setting I need to switch on/off? it's driving me nuts. The volume on WhatsApp voice messages is quiet too so I have to hold it to my face - it used to play aloud for me.


Comments

  • #2
    ongarite
    Registered Users, Registered Users 2 Posts: 8,284 ✭✭✭ongarite


    Sounds like your proximity/light sensor is faulty.
    Phone thinks that it is up against your face all the time so goes dark/screen off as soon as you make a call.


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