Eir GoMo - €9.99/month SIM only (unlimited calls, texts and 80GB data, 10Gb EU Roam

Cuttlefish

.BrianJM wrote: »

There is a built-in search function which should help to prevent this petty squabbling.

Thank you

NATLOR

O/H switched over on Tuesday, ported successfully but couldnt make calls or send texts, took 24 hrs and multiple reboots of her phone to get sorted
Fast forward to tonight and once again unable to make calls/texts

This is getting ridiculous

Gadgetman496

Sleeper12 wrote: »

Better value buying a local RTG sim in whatever country you visit outside of the EU.

I'm aware of that thanks & that's what I do.

I'm just curious as to this add on GoMo refer to because I can't see it anywhere on the site.

dfarrelly96

ShooterSF wrote: »

Anyone any ideas I set my number to port on Monday which being a bank hol seems to have caused issues. I used their contact form yesterday morning but no email or call back. Tried to cancel my port and it shows schedule now afterwards but if I try it tells me a port is in progress and if I go back to the page to cancel and hit it and refresh it just keeps telling me it is in progress

My dad has been in the same boat, number started to port on Tuesday 8am, I've spent the past two days talking to customer support, they just keep telling me they will send an email regarding the issue, still waiting for said email. Pretty ridiculous.

eoinf

anyone know where to check your usage?

walaw

Was scheduled to port at 17:00 but do far nothing, still have coverage on my current SIM. Got the text yesterday to say it would be happening today. From your experience any chance port could still happen or do I need to contact them?

dfarrelly96

walaw wrote: »

Was scheduled to port at 17:00 but do far nothing, still have coverage on my current SIM. Got the text yesterday to say it would be happening today. From your experience any chance port could still happen or do I need to contact them?

If you log in does it say port in progress?

walaw

dfarrelly96 wrote: »

If you log in does it say port in progress?

Can't log on because unable to register. It does not send me link to activate account.....

dfarrelly96

walaw wrote: »

Can't log on because unable to register. It does not send me link to activate account.....

Ah, that sucks. Maybe give it a while more, but most people I know including myself who successfully ported a number, it only took 15-30 minutes. If it's not done by tomorrow morning get in to support I guess, but they won't be much help unfortunately

seven stars

walaw wrote: »

Was scheduled to port at 17:00 but do far nothing, still have coverage on my current SIM. Got the text yesterday to say it would be happening today. From your experience any chance port could still happen or do I need to contact them?

Mine was scheduled to port yesterday but it didn't happen until today. Eventually your current (old) sim will stop working, at which point you'll know that the port has worked.

Lissavane

walaw wrote: »

Can't log on because unable to register. It does not send me link to activate account.....

Have you received any email correspondence from Gomo? Any email with no readable content?

lawred2

walaw wrote: »

Can't log on because unable to register. It does not send me link to activate account.....

Some of my gomo mails went to spam. You checked there?

I doubt that they didn't send you an activation email really

Bikerman2019

My 5pm port from emobile business has not happened yet and it's now 8pm

Sleeper12

lawred2 wrote:

I doubt that they didn't send you an activation email really

There is an issue for people with Microsoft email address like Hotmail I think. I know my wife hasn't been able to comp registration because no email received

Shpongler

Bikerman2019 wrote: »

My 5pm port from emobile business has not happened yet and it's now 8pm

They do say it can take up to 24hrs. Mine took over 3 hours

walaw

Lissavane wrote: »

Have you received any email correspondence from Gomo? Any email with no readable content?

No, nothing

walaw

lawred2 wrote: »

Some of my gomo mails went to spam. You checked there?

I doubt that they didn't send you an activation email really

Ya checked nothing in there

walaw

seven stars wrote: »

Mine was scheduled to port yesterday but it didn't happen until today. Eventually your current (old) sim will stop working, at which point you'll know that the port has worked.[/quote

Ok hopefully something will happen tomorrow

Gooser14

Lissavane wrote:

Have you received any email correspondence from Gomo? Any email with no readable content?

I had that problem with Outlook but was able to read it in Gmail. You could also copy & paste into a word document.

walaw

Lissavane wrote: »

I've just used the "search this thread" function only to discover that you've already been advised by posters here that there are problems with registering using hotmail or outlook email addresses which you, apparently, have done. Contact Gomo and give them a gmail address

My original question was not about receiving emails

Mrcaramelchoc

Bikerman2019 wrote: »

My 5pm port from emobile business has not happened yet and it's now 8pm

mine was due yesterday at 5pm it didnt happen until 8am this morning.they are obviously busy.hang in there.

lighthouse

Cuttlefish wrote: »

Anyone having problem with gmail emails? every since I ported over last weekend having emails stuck in my outbox - never had this issue with Vodafone

Using mobile data and stuck in outbox turned on roaming and then were sent but never had to do this with Vodafone

also does anyone know how to check how much data you have used?

I had that problem with Lycamobile since earlier in the year (fine before that) but since changing to GoMo no problems.

mraie

I have sent a week chasing them on a failed port, their support will have you running in a circle. Not a happy customer.

Lissavane

walaw wrote: »

Folks, apologies if this has been answered already..... I signed up for this and my SIM arrived a few days ago. When placing the order I selected a port date (Thurs 31st) and entered current network details, etc.
Several times since I have tried signing up for the online account (MyGoMo). I enter the email address I used when ordering the SIM and it says it will send me a link to activate the account. But the email never arrives - I have checked spam folder....
Had anyone else had this problem? Will porting of number over go ahead of I have not successfully registered for the online account?

walaw wrote: »

My original question was not about receiving emails

Yes, it was and several people have gone to the trouble of answering your repetitions ever since.

Aquos76

Lennyzip wrote: »

I think I saw something about crazy roaming charges regarding data , stateside . Signed up anyway .

These crazy data charges aren’t much different to all the other operators so I dunno why people keep slating GoMo over their prices.

jakdublin

Gadgetman496 wrote: »

I'm aware of that thanks & that's what I do.

I'm just curious as to this add on GoMo refer to because I can't see it anywhere on the site.

It's interesting that it's on the site say it's an error on their part. It would be good if they were, but doubt they'd be offering 1GB of data outside the EU at any kind of a resonable rate. Doesn't feel like that would be a GoMo thing.

Escapees

Has anyone heard how many have signed up so far - just wondering if they might end the offer tonight, before Nov?

Aquos76

Escapees wrote: »

Has anyone heard how many have signed up so far - just wondering if they might end the offer tonight, before Nov?

It won’t be ended tonight, this will definitely be continuing till January at least, no way they are going to let the Christmas market pass

walaw

Lissavane wrote: »

Yes, it was and several people have gone to the trouble of answering your repetitions ever since.

My question today was about the port that was supposed to happen at 5 but didn't. When I was asked about the status online I explained that I had not set up an account because it appears I cannot receive emails.

Lissavane

walaw wrote: »

My question today was about the port that was supposed to happen at 5 but didn't. When I was asked about the status online I explained that I had not set up an account because it appears I cannot receive emails.

Best of luck with it.