GoMo FAQs

micks_address

micks_address wrote: »

Ive noticed it poor in the car for streaming. With three i could generally stream on spotify to android auto anywhere around dublin or built up areas. With GoMo i've to download in advance in wifi if i want to listen in the car. The price is great but im tempted to look at the virgin offers as they use three and ive had better experiences with them before.

ok so am on with GoMo chat and they say there is an outage in the area that they trying to fix. A little strange as my wifes iphone is fine on same network.

They say her phone could be connected to a different mast.

Ah well will just have to wait and see.

Cheers,
Mick

naughto

Have a gomo sim in a router but cant get the app to work as I presume it has to be on the 3 network so I can keep and eye on the data currently at 110 gb and it's still going strong is there any way around d this??

Also if I order another sim on the 1 account do I get that data allowance or do I get billed for it

wiz569

twomonkeys wrote: »

This isnt a feature with Gomo. The network doesnt send a notification for voicemails.

I get voicemail notifications on my phone using GoMo.

Slippin Jimmy

wiz569 wrote: »

I get voicemail notifications on my phone using GoMo.

So do I.

opus

wiz569 wrote: »

I get voicemail notifications on my phone using GoMo.

Same a little icon on top of the screen if there's a voice mail waiting. Goes away once I listen to it.

Yggr of Asgard

GoMo used to send a text message when a voicemail is received, that seems to be gone.

Instead now they send a carrier signal to my cell phone to make it display the voice mail notification on my android device. Once I check the voicemail the notification icon goes away.

longcock

Do GoMo offer or have any plans for a web text service

DopeTech

longcock wrote: »

Do GoMo offer or have any plans for a web text service

No and no. Gomo is marketed towards a younger customer base. They are all using apps to send messages.

Marhay70

My wife lost her phone and the best response I can get is they will respond within 24 hours. Some cowboy could be ringing Nigeria for that length of time. Anybody any ideas how to cancel the sim

Yggr of Asgard

Marhay70 wrote: »

My wife lost her phone and the best response I can get is they will respond within 24 hours. Some cowboy could be ringing Nigeria for that length of time. Anybody any ideas how to cancel the sim

Under account details in the online area you can request a replacement SIM and also block your current one.

Marhay70

Yggr of Asgard wrote: »

Under account details in the online area you can request a replacement SIM and also block your current one.

Do you mean in My Gomo in her account

Yggr of Asgard

Marhay70 wrote: »

Do you mean in My Gomo in her account

Yes

Marhay70

Yggr of Asgard wrote: »

Yes

I'll look for that, thanks.

Marhay70

Yggr of Asgard wrote: »

Yes

Did that, thanks. Will she get to keep her number, do you know?

Yggr of Asgard

Marhay70 wrote: »

Did that, thanks. Will she get to keep her number, do you know?

She should keep her number.

Also wipe the phone via apple or Google if you not already have done so.

So was mugged last week. Ordered sim card on 23rd July. Still no sign of it. Says ordered sim card completed on the gomo app (3 working days). Should I order it again or are they just really slow at sending sim cards out?

Daniogroove

Does gomo support wifi calling?

KildareP

Daniogroove wrote: »

Does gomo support wifi calling?

No

Yggr of Asgard

KildareP wrote: »

No

Are you sure about that? They might not officially but I personally have gotten calls without having a mobile network connection.

Aquos76

Yggr of Asgard wrote: »

Are you sure about that? They might not officially but I personally have gotten calls without having a mobile network connection.

Well, I can’t enable the feature on an iPhone

Yggr of Asgard

It's enabled on my android device.

JTMan

Yggr of Asgard wrote: »

It's enabled on my android device.

Not enabled on my Android device.

Perhaps it only works on some Android devices.

KildareP

Yggr of Asgard wrote: »

It's enabled on my android device.

If it was active it would have a VoWiFi symbol in your notification bar (I can rnable VoLTE on an iPhone on GoMo but it doesn't make it active).

Plus with Android you often need the carrier's custom firmware on your handset for it to work, which isn't possible since GoMo don't sell phones.

I had it enabled on an android phone before on another network with no notification bar icon.

99nsr125

twomonkeys wrote: »

This isnt a feature with Gomo. The network doesnt send a notification for voicemails.

Yes it does

For me everytime

Yggr of Asgard

99nsr125 wrote: »

Yes it does

For me everytime

They used to send a text message.

Instead on my android phone now I have a voice mail icon in my top bar with a notification.

Unfortunately no visual voicemail yet in the phone diaper.

99nsr125

This is exactly my experience

KildareP wrote: »

No issues here either at home (North Kildare) or work (Castleknock) or anywhere along the way in.

Unrelated to your issue, but has anyone noticed data speeds have been on a severe downward trend over the last few months?
4G is generally usable but with speeds often well below 10Mbps (could easily sustain 40Mb+ about two years ago with an Eir* SIM). Only ever see proper 4G speeds in the relatively sparse locations Eir have deployed 4G+.

I'm also seeing more and more 3G and Edge, instead of 4G, both of which have become increasingly unusable for anything other than browsing text-only webpages. Even e-mail with any sort of image struggles. Used not to be the case previously, I remember Edge used to be able to stream most radio stations online without interruption!

*It's not GoMo being throttled as I've tested an Eir billpay SIM in a different handset alongside my own GoMo and the speedtests were identically poor on both.

New Home

This is the first day since I joined that the speed has gone to H+, it's been consistently 4G aside from a time when Eir had a network fault.
Edit: It seems they are having some issues all right.

https://downdetector.ie/status/eircom/

podgeandrodge

anyone had experience with email verification problems? trying to log in but everytime getting a verify your email message - when the email verification message arrives the link is only generic - https://my.gomo.ie/email_verification which brings me back to the same thing over and over again...

cookie1977

Having a couple of minor issues in relation to calls. Having trouble calling other gomo users although they seem to be able to call me while having calling issues of their own. Strange.