New TV/Broadband offerings from Eir

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Fingers Mcginty wrote: »

I'm with VF. IG FTTH with vodafone TV and landline phone. I was paying 75 a month but my contract is up soon.
Their retention team gave me the exact same package for 55 P/M and only 1 year contract. Happy enough with that.

You were robbed.i got a renewal price for FttH and phones from eir for 45pm plus 2 mobiles at a tenner each

fryup

but sure why would you go with this...when you can get gomo for tenner a month and now TV for 25 quid

Fingers Mcginty

Kristina Screeching Troll wrote: »

You were robbed.i got a renewal price for FttH and phones from eir for 45pm plus 2 mobiles at a tenner each

Is TV included in that ?

Thegalwayman

dealing with eir over livechat is so frustrating. India call centre who have little english and take all details before telling you to call another call centre for service

celt262

Thegalwayman wrote: »

dealing with eir over livechat is so frustrating. India call centre who have little english and take all details before telling you to call another call centre for service

Can you confirm when you last used the toilet?

IrishHomer

I took out a trial of the new Eir tv and I contacted them today to cancel it within the 14 day cooling off period.

I was on hold for 20 minutes but once I got through I spoke with an Irish rep and cancellation was put through without any fuss.

McSween

A truly awful company.

m8

Crap, crap and more crap. The box is crap the customer service is crap and then trying to get them to do what they promise after weeks on the phone after finally getting to speak to someone no change to anything we spoke about.

Barr

I’ve had eir the last year on their €29.99 deal and can’t fault the broadband .

However, best deal I can get with them now is €45 p/m so I have it down for cancelation.

If this was €39.99 I would jump at it especailly with the sports.

What other fibre deals should I look at that would be comparable?

muffler

Barr wrote: »

What other fibre deals should I look at that would be comparable?

I'll be leaving the current provider in a week or so and have been checking a few prices. If you've been with Eir for (up to) 100mb broadband then Sky, Vodafone and Pure Telecom all use the same lines so best to stick with one of them. I found Vodafone to be the best value for me with €25 a month for 6 months and then €45 for the next 6 which equates to €35 a month on average over the year. Sky is €35 a month with off peak calls only and an additional €7.50 for anytime calls. Pure Telecom (whom Im leaving) are charging €35 a month with anytime calls included but add about €2.50 approx for the mailbox. All contracts are 12 months but you will pay more with every one of them after that. best to switch every year.

Barr

muffler wrote: »

I'll be leaving the current provider in a week or so and have been checking a few prices. If you've been with Eir for (up to) 100mb broadband then Sky, Vodafone and Pure Telecom all use the same lines so best to stick with one of them. I found Vodafone to be the best value for me with €25 a month for 6 months and then €45 for the next 6 which equates to €35 a month on average over the year. Sky is €35 a month with off peak calls only and an additional €7.50 for anytime calls. Pure Telecom (whom Im leaving) are charging €35 a month with anytime calls included but add about €2.50 approx for the mailbox. All contracts are 12 months but you will pay more with every one of them after that. best to switch every year.

Thanks for that , think I'll give Vodafone a go this time . I don't need calls so might be the best option for me.

TheDriver

Don't forget digiweb and airwire. I find Vodafone will keep giving you a good deal for 12 months. My 12 months deal price finished 2 years ago and it never went up, it's 38 euro for 3 years now.

brandonviewer

Just a quick heads up about my experience in signing up for the Apple TV offer.
I got a phone call from eir offering me Apple TV, free for 6 months and a fiver a month thereafter but with a 14 day cooling off period. The box arrived promptly and it was fairly easy to set up. I spent a few days playing with it and found it impossible to operate as the remote is very small and fiddly.
I decided to return it but before doing so I had a letter from eir demanding the return of my original eir vision box. I had 3 lengthy calls with different departments but the bottom line was that because I signed up for Apple TV, I could no longer access my original system. I have now returned all of their equipment and am making alternative arrangements. If you're happy with your existing tv offering from eir do not agree to take Apple tv

Trent Houseboat

Like a few people on here I was duped into signing up for Eir's latest offering and promptly cancelled. They really do seem to be shooting themselves in the foot, I just cancelled phone, broadband and tv with them because they will not give back the service I was getting a week ago.

It really is a baffling business model, you'd swear they had a monopoly. Was there something about the old eir boxes that they want to take them out of circulation so badly?