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GoMo experience not good so far

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    #332
    yrreg0850
    Registered Users Posts: 531 ✭✭✭yrreg0850


    Hellohi wrote: »
    Hi there.
    I am a new Gomo customer. Everything fine uptill now just needed some help.
    Can someone kindly tell me how to disable the Voicemail system on Gomo as I don't want it enabled. Person calling me rather speak to me when available rather than leaving a message.
    If there are any other codes you know about various services activation then please let me know.
    Thank you
    Kind Regards


    I had the same problem another poster suggested ##002# and, this solved it for me.


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    #333
    Davy
    Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    Hellohi wrote: »
    Thank you.
    Any other helpful code?
    New Home wrote: »
    Yes. Here. https://www.boards.ie/vbulletin/showpost.php?p=59540487&postcount=22


    Here is one you probably wont have heard as its pointless really.

    Dial 1742 on GoMo :pac:
    It tells you your call history.....if thats something you need :P


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    #334
    Davy
    Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    yrreg0850 wrote: »
    I had the same problem another poster suggested ##20# and, this solved it for me.

    Its ##002#

    As I posted previously, this doesn't disable voicemail, just cancels the divert.

    If someone wants to leave a voicemail for you they can by dialling your number with 5 after the prefix.


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    #335
    yrreg0850
    Registered Users Posts: 531 ✭✭✭yrreg0850


    Davy wrote: »
    Its ##002#

    As I posted previously, this doesn't disable voicemail, just cancels the divert.

    If someone wants to leave a voicemail for you they can by dialling your number with 5 after the prefix.


    Sorry just realised my mistake and corrected.


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    #336
    Jeff2
    Registered Users Posts: 7,084 ✭✭✭Jeff2


    Davy wrote: »
    Its ##002#

    As I posted previously, this doesn't disable voicemail, just cancels the divert.

    If someone wants to leave a voicemail for you they can by dialling your number with 5 after the prefix.

    Yes but without the 5 the phone just rings out.

    I'm not quite sure why someone would leave a voicemail with the added 5 if they didn't get to voicemail by ringing the phone.?


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    #337
    New Home
    Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 76,880 Mod ✭✭✭✭New Home


    Maybe because they don't want to talk with you, but they want to talk to you...


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    #338
    Davy
    Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    Jeff2 wrote: »
    Yes but without the 5 the phone just rings out.

    I'm not quite sure why someone would leave a voicemail with the added 5 if they didn't get to voicemail by ringing the phone.?



    This:
    New Home wrote: »
    Maybe because they don't want to talk with you, but they want to talk to you...

    In reality its not an issue, but just making it clear that cancelling diverts doesn't disable voicemail.


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    #339
    Jeff2
    Registered Users Posts: 7,084 ✭✭✭Jeff2


    New Home wrote: »
    Maybe because they don't want to talk with you, but they want to talk to you...

    True. I know off topic.

    I once had an important appointment for someone to call to my home.
    I even left the door open to be sure I wouldn't miss them.

    I later got voicemail from them saying I wasn't in when they called.

    Actually I got the voicemail at the appointment time and ran out to see it they were outside but not a sign of anyone.


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    #340
    Thargor
    Registered Users Posts: 17,946 ✭✭✭✭Thargor


    Oh wow just tried it down at the parents house in the middle of nowhere tonight for the first time, Clare/Galway border near Kinvara, always had 56k speeds with 3 here if it even worked, tonight with a hotspot on Gomo Im getting full bars LTE. 1080p Youtube perfect steaming, instant loading in Reddit/Boards, downloading Survivor on a torrent at 4 mb/sec, this is crazy, this place has always been the blackest of reception black spots, as in having to step outside the house to make a call.

    Perfect reception all the way down the motorway aswell. Even if Gomo dropped to H or H+ you still have great internet I notice, that shower of liars in 3 always meant that H or H+ meant you had no internet.


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    #341
    lighthouse
    Registered Users Posts: 673 ✭✭✭lighthouse


    sliabh 1956 wrote: »
    Well the deed is done I ported this morning all done very smoothly and quickly. My experience overall has been positive I ordered my sim on nov.2nd recieved it on the 12th and ported this morning The only complaint i have is that there was no information as to what was happening to my order. I assumed I would have been kept informed by text or email even when I got my Sim my account page showed nothing it was last night the number that matched the sim showed up .My first direct contact with Go Mo since my inital order was this afternoon welcoming me to Mo Go Only for posters on here advising me to relax and give it time I would have panicked and cancelled my order. Again many thanks to all who took the time to post since this offer began

    First world problems :eek:


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    #342
    Gumbo
    Moderators, Society & Culture Moderators Posts: 39,437 Mod ✭✭✭✭Gumbo


    New Home wrote: »
    Maybe because they don't want to talk with you, but they want to talk to you...

    I’ve done this a few times alright :)


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    #343
    rn
    Registered Users Posts: 1,073 ✭✭✭rn


    Gooser14 wrote: »
    I'm receiving security texts from Revolut ok. I also called Visa Debit card & they sent me a test text which I received. So it looks like some security texts are being processed by GoMo.

    Actually noticed over passed few days it's not just Bank texts that are not being received. Many automated texts are not coming. I never got two texts from argos. And one reminder text that dentist sent have not arrived. Very strange. Personal texts seam to arrive alright.


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    #344
    WildIreland
    Registered Users Posts: 135 ✭✭WildIreland


    rn wrote: »
    Actually noticed over passed few days it's not just Bank texts that are not being received. Many automated texts are not coming. I never got two texts from argos. And one reminder text that dentist sent have not arrived. Very strange. Personal texts seam to arrive alright.

    I've had no problem receiving 2-factor authentication texts from PayPal, the Credit Union and AIB. Also received automated notificaiton texts from An Post, Amazon and others without any issues at all.


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    #345
    Gadgetman496
    Registered Users Posts: 8,398 ✭✭✭Gadgetman496


    No problem receiving 2-factor authentication texts here either.

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



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    #346
    Gooser14
    Registered Users Posts: 1,577 ✭✭✭Gooser14


    Gadgetman496 wrote:
    No problem receiving 2-factor authentication texts here either.


    Same here.


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    #347
    Hardtochoose
    Closed Accounts Posts: 328 ✭✭Hardtochoose


    Yeah not getting texts from companies. Missed one from ikea today also that I know they sent.


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    #348
    68508224
    Registered Users Posts: 147 ✭✭68508224


    Hi hoping someone on here can help out as GoMo support haven't got back to me after 3 days. Ordered a GoMo SIM for €10 which arrived after two weeks. I tried to move my number which I think is now done as my oroginal phone number shows up on myGoMo but I don't have any phone coverage or data. Do I need to buy the plan now or how do I go about getting coverage/data? Thanks in advance for any help.


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    #349
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,037 Mod ✭✭✭✭Aquos76


    68508224 wrote: »
    Hi hoping someone on here can help out as GoMo support haven't got back to me after 3 days. Ordered a GoMo SIM for €10 which arrived after two weeks. I tried to move my number which I think is now done as my oroginal phone number shows up on myGoMo but I don't have any phone coverage or data. Do I need to buy the plan now or how do I go about getting coverage/data? Thanks in advance for any help.

    Prior to porting over your number, did you happen to check the coverage and possibly speak to other who may have been on the Eir network? Also are you certain that your phone is unlocked to all networks.

    I wouldn’t have a huge amount of sympathy for anyone who ports to a new network without either trying it out beforehand or speaking to people living/working with them or nearby first.


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    #350
    68508224
    Registered Users Posts: 147 ✭✭68508224


    Aquos76 wrote: »
    Prior to porting over your number, did you happen to check the coverage and possibly speak to other who may have been on the Eir network? Also are you certain that your phone is unlocked to all networks.

    I wouldn’t have a huge amount of sympathy for anyone who ports to a new network without either trying it out beforehand or speaking to people living/working with them or nearby first.

    Yes to both questions


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    #351
    Davy
    Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    68508224 wrote: »
    Hi hoping someone on here can help out as GoMo support haven't got back to me after 3 days. Ordered a GoMo SIM for €10 which arrived after two weeks. I tried to move my number which I think is now done as my oroginal phone number shows up on myGoMo but I don't have any phone coverage or data. Do I need to buy the plan now or how do I go about getting coverage/data? Thanks in advance for any help.

    You should have signal straight away after the porting is complete. Have you powered off the phone since the porting?

    If you call your number from another phone what happens?


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    #352
    Gadgetman496
    Registered Users Posts: 8,398 ✭✭✭Gadgetman496


    Aquos76 wrote: »
    Prior to porting over your number, did you happen to check the coverage and possibly speak to other who may have been on the Eir network? Also are you certain that your phone is unlocked to all networks.

    I wouldn’t have a huge amount of sympathy for anyone who ports to a new network without either trying it out beforehand or speaking to people living/working with them or nearby first.

    Try toggling flight mode on for 30 Sec's and then off.

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



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    #353
    BArra
    Registered Users Posts: 4,034 ✭✭✭BArra


    how do you cancel gomo?

    contacted them via the submission form on their website a week ago - no reply

    contacted them via their complaints email requesting to cancel under 14 day cooling off period 3 days ago - no reply

    i am just going to get billed and they will pretend i didnt contact them during the 14 day cooling off period to cancel? its a bit frustrating


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    #354
    Quackster
    Moderators, Regional South Moderators Posts: 5,795 Mod ✭✭✭✭Quackster


    68508224 wrote: »
    Hi hoping someone on here can help out as GoMo support haven't got back to me after 3 days. Ordered a GoMo SIM for €10 which arrived after two weeks. I tried to move my number which I think is now done as my oroginal phone number shows up on myGoMo but I don't have any phone coverage or data. Do I need to buy the plan now or how do I go about getting coverage/data? Thanks in advance for any help.

    Prior to porting, did you check that the 085 number printed on the GoMo SIM matched the 085 number that appeared in your My GoMo account?

    Sounds like you may be the latest of many who have been sent the wrong GoMo SIM.


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    #355
    rn
    Registered Users Posts: 1,073 ✭✭✭rn


    Hardtochoose wrote: »
    Yeah not getting texts from companies. Missed one from ikea today also that I know they sent.

    I've logged two support requests. Neither have been answered yet, despite saying they'd be in touch with 24 hours. Not good.

    Whoever coded up mobile Web site support page should be shot. You've to do so much scrolling to get your dob in 1970's. Free text should be allowed or leave birthday optional.


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    #356
    Dannyman76
    Registered Users Posts: 167 ✭✭Dannyman76


    I'm over two weeks trying. Porting to another network might be the only option


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    #357
    68508224
    Registered Users Posts: 147 ✭✭68508224


    Quackster wrote: »
    Prior to porting, did you check that the 085 number printed on the GoMo SIM matched the 085 number that appeared in your My GoMo account?

    Sounds like you may be the latest of many who have been sent the wrong GoMo SIM.

    No I never checked that. When I try call it it says "This service is not available". Actually I just see that the pin that shows up on myGoMo online is different to the pin that came with the sim so possibly I got the wrong SIM.


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    #358
    fergus1001
    Registered Users Posts: 2,625 ✭✭✭fergus1001


    currently getting throttled to 250 kbs definitely moving away from gomo as soon as three bring their price down to match gomo


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    #359
    Lennyzip
    Registered Users Posts: 352 ✭✭Lennyzip


    fergus1001 wrote: »
    currently getting throttled to 250 kbs definitely moving away from gomo as soon as three bring their price down to match gomo

    You use to your 80gb ?


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    #360
    fergus1001
    Registered Users Posts: 2,625 ✭✭✭fergus1001


    yep just gone over 80 usually a fair usage policy is implemented on a consistent offender this is not what I got with three

    also the download speed is around 4 mb/s usually I get 15-20 mb/s with three


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    #361
    lighthouse
    Registered Users Posts: 673 ✭✭✭lighthouse


    fergus1001 wrote: »
    currently getting throttled to 250 kbs definitely moving away from gomo as soon as three bring their price down to match gomo

    Slán leat a mhac :pac:


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