Laptop emails won't send.

tony glenn

My laptop emails send but go to my outbox and sit there. I can receive emails ok...any ideas how to sort this? Simple words appreciated, non-tekkie here.

bonzodog2

Have you changed internet provider? Your SMTP server for the account should be your ISPs one (yes I know thats a bit techy...)

brianwalshcork

Sounds like a problem with your outbound mail settings.

What mail program are you using? If you are using outlook, you should be able to see the send/receive status in the dialog box when you click the button to send/receive all mailboxes in the toolbar. This should show a more detailed error message when sending fails.

What mail provider (Gmail, eircom, blacknight etc) are you using?

tony glenn

bonzodog2 wrote: »

Have you changed internet provider? Your SMTP server for the account should be your ISPs one (yes I know thats a bit techy...)

No, nothing's changed. I rarely send emails from my laptop, usually my phone, so only noticed last night. Having said that, and if it's a clue, a couple of weeks ago I was suddenly unable to log into my bank account, couldn't get past the login details. I switched from Firefox to Chrome and had no problems since. Could that be in any way relevant?

tony glenn

brianwalshcork wrote: »

Sounds like a problem with your outbound mail settings.

What mail program are you using? If you are using outlook, you should be able to see the send/receive status in the dialog box when you click the button to send/receive all mailboxes in the toolbar. This should show a more detailed error message when sending fails.

What mail provider (Gmail, eircom, blacknight etc) are you using?

Outlook. When I checked the send/receive, I couldn't see any error message

Likeabossboss

bonzodog2 wrote: »

Have you changed internet provider? Your SMTP server for the account should be your ISPs one (yes I know thats a bit techy...)

This makes no sense. SMTP server does not need to be updated.

Likeabossboss

tony glenn wrote: »

No, nothing's changed. I rarely send emails from my laptop, usually my phone, so only noticed last night. Having said that, and if it's a clue, a couple of weeks ago I was suddenly unable to log into my bank account, couldn't get past the login details. I switched from Firefox to Chrome and had no problems since. Could that be in any way relevant?

I’d download and install malware anti malware and run a scan

degsie

Likeabossboss wrote: »

I’d download and install malware anti malware and run a scan

This makes no sense, why download malware and then get rid of it? :cool:

Likeabossboss

degsie wrote: »

This makes no sense, why download malware and then get rid of it? :cool:

Malware bytes sooorrrreyyy!

tony glenn

Likeabossboss wrote: »

Malware bytes sooorrrreyyy!

Did a scan last week (the two-three hour one) all ok then.

smuggler.ie

tony glenn wrote: »

Outlook. When I checked the send/receive, I couldn't see any error message

Outlook is mail client(program)
Who is provider? outlook.com as mymail@outlook.com
@eircom.net is notorious failing to send, despite receive working fine, what brings back to the question about SMTP server.
And its not necessary on your side