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Refund update

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  • 04-11-2019 1:26pm
    #1
    richd687
    Registered Users Posts: 17 ✭


    Hello, I submitted a refund request on Thursday last week as my account is in credit. I received an email confirming I wold receive a response "shortly" but still nothing, and the credit is still showing in my account when I login.

    Can I get a progress update on this request today please?


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  • Options
    #2
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi richd687,

    Just please private message me the relevant Electric Ireland account number, bill name, address, telephone number on the account, and state for GDPR/Data Protection that you are the account-holder.

    Thanks,
    Una


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