Eir rural FTTH thread III

Airwire: MartinL

We have updated the database for OpenEIR FTTC/FTTH today.

It can be found at https://www.airwire.ie/avail

Headshot

Is there many still outstanding area's to be covered by OpenEir?

Airwire: MartinL

Headshot wrote: »

Is there many still outstanding area's to be covered by OpenEir?

The FTTH updates are now mainly infill and OpenEIRs 1.4M urban rollout, which also includes villages and towns with 1000 premises or more.

AidenL

Airwire: MartinL wrote: »

The 500 Mbit/s profile was introduced on the OpenEIR platform last week and has been available to providers since then.

We have not yet had the time to look at, how cost will work out for us, so that is why it's not listed on our website yet.

Very few go for the 300 Mbit/s package as it is. It tends to be 150 Mbit/s or Gbit/s.

Im one of the 300 few !

Having taken a pay cut at work due to the Coronavirus, I was on to Tommy last week to see if there were any deals for recontracting. He said you would be reviewing prices and that he would come back to me soon as he could.

Have to cut a few corners myself now to offset the pay cut. Might downgrade to 150 as a start.

MBSnr

medoc wrote: »

Sorry should have clarified I’m with Digiweb. The 500 plan has been on their site a week or so. I just noticed the plan name changed in my invoice today.

Just checked and I have the same. Didn't notice...

BTW do you get two identical emails every time they send the invoice?

medoc

MBSnr wrote: »

Just checked and I have the same. Didn't notice...

BTW do you get two identical emails every time they send the invoice?

Yea I always get two email and have since day one.

medoc

Digiweb have upped my profile to the 500mb. Getting 475-487 wired and about 325mb on WiFi.

MBSnr

medoc wrote: »

Digiweb have upped my profile to the 500mb. Getting 475-487 wired and about 325mb on WiFi.

Wow that happened quicker than I expected. Still the same here 300Mbps profile here....

Gonzo

medoc wrote: »

Digiweb have upped my profile to the 500mb. Getting 475-487 wired and about 325mb on WiFi.

nice, it's a pity Eir have really dropped the ball with this 500 profile. I'm beginning to wonder are they even going to offer it at all as they have only been selling the 150 and 1000 plans over the past 6 months.

Digiweb

Hi All, just to confirm all our existing customers on the 300 profile are in the process of being upgraded to the 500 profile over the next couple of days. No price change.

For new customers we won't be offering the 300 profile any longer so going forward for OpenEir FTTH will be 150,500 or 1000 available.

MBSnr

medoc wrote: »

Digiweb have upped my profile to the 500mb. Getting 475-487 wired and about 325mb on WiFi.

Just checked and I've been bumped up to 500 as well

Now I'll seriously need to consider running external CAT6 cable around the house to remove the powerline adaptors. Fairly big job though....

medoc

MBSnr wrote: »

Just checked and I've been bumped up to 500 as well

Now I'll seriously need to consider running external CAT6 cable around the house to remove the powerline adaptors. Fairly big job though....

I must say it’s great service from Digiweb. I emailed them to ask about it and it was done before I even got a reply. I needn't have bothered them with the question at all.

MBSnr

medoc wrote: »

I must say it’s great service from Digiweb. I emailed them to ask about it and it was done before I even got a reply. I needn't have bothered them with the question at all.

Yeah defo. I asked them on chat around 10 days ago and got the "very soon" reply. Normally that means a wait of indeterminable time. Very pleasantly surprised to get it so quickly. Can't complain about that!

Airwire: MartinL

Our website has now also been updated and the 300 Mbit/s package will be retired and replaced with 500 Mbit/s.

All existing customers on 300 Mbit/s will be upgraded to 500 Mbit/s within the next week.

Pricing as usual on https://airwire.ie/products

AidenL

Airwire: MartinL wrote: »

Our website has now also been updated and the 300 Mbit/s package will be retired and replaced with 500 Mbit/s.

All existing customers on 300 Mbit/s will be upgraded to 500 Mbit/s within the next week.

Pricing as usual on https://airwire.ie/products

Thats brilliant, thank you !

Gonzo

Back when we first heard about the new 500 profile, I imagined that Eir customers would get this automatically or very soon afterwards. As it turns out there isn't any word on current Eir customers getting this upgrade while the other providers are all rolling this out right now. The fact that there is no 300 or 500 plan option from Eir for new customers makes be belief this middle tier plan has been completely abandoned by Eir. I contacted Eir support several times to see what the story is regarding this 500 profile and nobody has gotten back to me, there is nobody on chat, left messages on their facebook chat as well. I was left on hold on the phone too. I think during this covid pandemic Eir have completely shut up shop it seems or they just don't care. The Eir Support forum here on boards is now long gone, that used to be the one area of support I could depend upon for an answer.

If I don't get a response from Eir over the next week will look into changing to another provider who can give me the 500!

MiskyBoyy

Gonzo wrote: »

I contacted Eir support several times to see what the story is regarding this 500 profile and nobody has gotten back to me, there is nobody on chat, left messages on their facebook chat as well.

Maybe try contact them on Twitter?

https://twitter.com/eir/with_replies

The Cush

Gonzo wrote: »

I dunno if this has been mentioned before but:

Eir is reducing the rate it charges other operators by €5 per month for its fastest fibre broadband. Hopefully the customer will notice a decrease in price across all packages by the summer. The price cuts are scheduled for July 1.

Eir is also reducing the 'wholesale' charge to rival retailers to connect customers up to its lines, bringing the cost down from €170 to €100.

The price cuts will see Eir's wholesale charge fall by €5 per month on its 300Mbs and 500Mbs services, putting them in the same monthly wholesale price bracket (€23.50 excluding Vat) as Eir's 150Mbs wholesale service, whose price is unchanged.

Eir's top-tier 1Gbps service is also reduced by €5 from €33.50 to €28.50 (excluding Vat).

Looks like Eir wants to phase out it's 150 offering as that will be the only plan without any price decrease.

https://www.independent.ie/business/technology/broadband-prices-for-homes-and-businesses-to-fall-as-eir-cuts-charges-39147623.html

open eir publishes FTTH 2020 wholesale price reduction notice on their website - https://www.openeir.ie/promotions-and-price-reductions/

https://www.openeir.ie/wp-content/uploads/2020/04/Broadband-Price-List-V16_2-marked-20042020.pdf

FTTH price reductions 2020

open eir, the wholesale arm of eir, has announced reductions in the amount it charges retail telecoms operators for connecting fibre to the home (FTTH) broadband to end users. The wholesale charge for connecting a customer will fall from €170 to €100. The monthly rental prices for our flagship 1Gbps connection profile will drop by €5. Building on the April 2020 launch of 500Mb profile, the prices for the 500Mb and 300Mb profiles will also be reduced by €5 to match the 150Mbps connection (all prices ex VAT).

open eir provides the underlying connectivity to approximately two thirds of fixed broadband subscribers in Ireland and has passed more than 500,000 premises with next generation gigabit FTTH as part of plans that will see a total of 1.4 million premises passed with FTTH within five years. Once completed, the open eir network will cover 84% of the premises in the country with future-proofed FTTH technology capable of speeds of 1 Gbps and beyond.

Eavann Murphy, Managing Director of open eir said “Following the outbreak of Covid-19, and the unprecedented increase in people working and studying from home, the importance of high-speed and reliable broadband connectivity has never been more clear. These wholesale price reductions will ultimately allow more families to benefit from the unmatched speeds and reliability of next generation fibre”.

The new charges will become effective on July 1st 2020 and retail telecoms operators will have the opportunity to pass these savings on to end customers.

Pricing & Connection fee reductions

€5 Price Reduction on 300 MB, 500MB & 1GB FTTH profiles

• All 300MB, 500MB & 1GB FTTH profiles will be included (Including VUA)
• Available to all operators
• Permanent price change
• 500MB & 300MB profiles equals 150MB pricing
• Regional and Urban price both decrease by €5
• Launch date = 1st July 2020

Regional Pricing| Max Port Speed| Current VUA Price| Adjusted Pricing
FTTC x 1| 100Mb| €19.79|
FTTH Low| 150Mb| €23.50|
FTTH Mid| 300Mb| €28.50| €23.50
FTTH High|1Gb| €33.50| €28.50

Reduction on connection fee from €170 to €100

• All FTTH profiles will be included (Including VUA)
• Available to all operators
• Permanent change
• All sales, new to Open eir or migrations will have a connection fee of €100
• Launch date = 1st July 2020

Marlow

That will only be effective 1.7. and with the way things are going can still change before then, I'm afraid. 16.2 is only a proposed pricing list.

But if they stick with that, it's overall good news.

/M

cnocbui

So if the 500 MBPS wholesale price is now the same as for 150, then the retail price of the two should now become the same, effectively eliminating any point for 150 to exist?

Marlow

cnocbui wrote: »

So if the 500 MBPS wholesale price is now the same as for 150, then the retail price of the two should now become the same, effectively eliminating any point for 150 to exist?

No. Because the wholesale price does not include the transit pricing to the provider nor their upstream pricing.

Also, that pricing list is a proposal and not a final document.

There is a lot more than just the OpenEIR wholesale pricing to the cost of the product to the actual provider. Transit, Upstream, Support, Gear, their own infrastructure, additional extras, etc.

It does mean though, that if that pricing ends up like that as final pricing, that we may see some very competitive changes in the retail market.

/M

The Cush

Marlow wrote: »

That will only be effective 1.7. and with the way things are going can still change before then, I'm afraid. 16.2 is only a proposed pricing list.

Now that they've published the notice on their website I assume the decision is final. The proposal was published last month.

Why have they decided to do this reduction now, wholesale pricing appears similar to NBI's NBP pricing? No competition between the two wholesalers on the ground. Does anyone remember the indicative monthly cost for the NBP's 150 Mbps product?

What is SIRO's wholesale pricing in their urban rollout, where they will be competing?

Could also be eircom reacting to the Sky vs. Comreg dispute on access pricing from last year - https://www.boards.ie/vbulletin/showthread.php?p=111525587#post111525587

oscarBravo

The Cush wrote: »

Now that they've published the notice on their website I assume the decision is final.

Nope. It's still a proposal. The current published price list is V16.0.

It's likely to turn into V17 and become the published price list, but until then it's a proposal.

The Cush

oscarBravo wrote: »

Nope. It's still a proposal. The current published price list is V16.0.

It's likely to turn into V17 and become the published price list, but until then it's a proposal.

I accept that is a proposal document but I was referring to the public notice published yesterday on their website, https://www.openeir.ie/promotions-and-price-reductions/
Unlikely that they would come along in the next month or so and say "that thing we said we were going to do from July 1st, well we're not going to do that now".


Can't see any of the retailers objecting to the proposed changes

oscarBravo

The Cush wrote: »

I accept that is a proposal document but I was referring to the public notice published yesterday on their website, https://www.openeir.ie/promotions-and-price-reductions/
Unlikely that they would come along in the next month or so and say "that thing we said we were going to do from July 1st, well we're not going to do that now".


Can't see any of the retailers objecting to the proposed changes

I agree that it's likely to become final, but until it's published as the current price list, it's still just a proposal. I know that seems nit-picky, but it's a regulated environment and details are important.

The Cush

oscarBravo wrote: »

I agree that it's likely to become final, but until it's published as the current price list, it's still just a proposal. I know that seems nit-picky, but it's a regulated environment and details are important.

Agreed.

tmcg123123

Hi guys

Eir Fibre (Rural Fibre Lines, the yellow ones on the rollout map) are available on my road and where my connection comes from. Unfortunately we're up a lane and have ducting up to the house, when I search my Eircode better speeds aren't available, however my neighbour up the street maybe 100m, with their Eircode, Eir's website says fibre speeds available?

Anyone any idea how to resolve this?
Thinking of getting our own fibre lines put in and then having Eir connect them to the poles on their end, but unsure of what Fibre cabling is needed, or how to get Eir to come out and either have a look or to do something about it?

Been going around in circles for weeks trying to sort something out to no luck and at the end of my tether

Johnboy1951

oscarBravo wrote: »

I agree that it's likely to become final, but until it's published as the current price list, it's still just a proposal. I know that seems nit-picky, but it's a regulated environment and details are important.

It is difficult to see that as a proposed price reduction considering the terminology used ......

open eir, the wholesale arm of eir, has announced reductions ...

The new charges will become effective on July 1st 2020

Permanent price change

The official price list to retailers might not be available yet, but there really is no way of reading that announcement except these price reductions WILL apply from the date specified.

Unless I missed it, there is no use of 'propose' in any form in that announcement.

shaveAbullock

tmcg123123 wrote: »

Hi guys

Eir Fibre (Rural Fibre Lines, the yellow ones on the rollout map) are available on my road and where my connection comes from. Unfortunately we're up a lane and have ducting up to the house, when I search my Eircode better speeds aren't available, however my neighbour up the street maybe 100m, with their Eircode, Eir's website says fibre speeds available?

Anyone any idea how to resolve this?
Thinking of getting our own fibre lines put in and then having Eir connect them to the poles on their end, but unsure of what Fibre cabling is needed, or how to get Eir to come out and either have a look or to do something about it?

Been going around in circles for weeks trying to sort something out to no luck and at the end of my tether

Not going to happen unfortinatlly. The idea of this phase of Eir FTTH was to grab all the low hanging fruit before the national broadband plan comes in. Your house was not considered low hanging fruit.

There is no fibre port assigned to you house back at the exchange and eir will not allow other people equipment on their network.

Marlow

Johnboy1951 wrote: »

The official price list to retailers might not be available yet, but there really is no way of reading that announcement except these price reductions WILL apply from the date specified.

Unless I missed it, there is no use of 'propose' in any form in that announcement.

You read too much into that. They are REQUIRED to publish these documents. It's a regulatory process, so that the providers and Comreg then can react to those, where needed.

If go back to the point, where they were talking about a scheme, that would have re-imbursed connection fees to the provider depending on the time, that a customer was with them, when the customer leaves. That was also in such a proposed price list. And a month later, they removed the installation fees and jacked the connection fees from 2.50 to 170 EUR instead, so that it cost the same to change a connection or to install a new one.

Also, OpenEIRs wholesale prlcing is only the pricing for the last mile. There's more to it for each provider.

Even with these changes, it'll still cost the provider 100 EUR+vat every time, nevermind if it's a provider change or a new installation. And OpenEIR are the only ones doing it.

/M

oscarBravo

Johnboy1951 wrote: »

The official price list to retailers might not be available yet, but there really is no way of reading that announcement except these price reductions WILL apply from the date specified.

Unless I missed it, there is no use of 'propose' in any form in that announcement.

It's being announced as a fait accompli, sure. But I'm telling you the regulatory reality: until it's in the current published price list, it's a proposal. At the moment, despite all the hoopla, it exists as (a) an announcement with a load of publicity, and (b) a draft pricelist.

Again: I expect it to happen, but from a regulatory perspective, it's only a proposal until it's the published pricelist.

Grab All Association

Advice for those with Dell or Alienware laptops still suffering from slow ethernet even after uninstalling Killer/Smartbyte

Go to device manager and uninstall Killer Ethernet and then scan for new hardware. It'll reinstall instantly and you'll get 900mb>

Bored Accountant

Can anybody confirm what is the story for new builds along eir's FTTH network?

I have some memory that as part of the 300k contract eir agreed that any new builds would be connected to the Fibre network.
Have I made that up?
And if its true, is their any official process to get a premise added, or just signing up with a provider who will fight with Openeir to get the address added?

oscarBravo

Bored Accountant wrote: »

I have some memory that as part of the 300k contract eir agreed that any new builds would be connected to the Fibre network.

Under the terms of the commitment contract with DCCAE, new-build properties in existing 300k areas have to be connected.

And if its true, is their any official process to get a premise added, or just signing up with a provider who will fight with Openeir to get the address added?

That's not exactly clear. A helpful ISP is probably your best bet.

Airwire: MartinL

We have updated the database for OpenEIR FTTC/FTTH today.

It can be found at https://www.airwire.ie/avail

Bored Accountant

oscarBravo wrote: »

Under the terms of the commitment contract with DCCAE, new-build properties in existing 300k areas have to be connected.

That's not exactly clear. A helpful ISP is probably your best bet.

Thanks oscarBravo. Yes I was telling my friend that he would be best placed to try order with a provider who would make an effort/have experience to get it added. Might aswell be talking to the wall trying to get Eir to do it.

Pique

Anyone else experiencing glitchy behaviour from the Fibre Rollout map?
If you zoom in too far, all the overlays disappear. Well except for the cabinets.

Mc Love

Pique wrote: »

Anyone else experiencing glitchy behaviour from the Fibre Rollout map?
If you zoom in too far, all the overlays disappear. Well except for the cabinets.

Yep - its very annoying. KN tech's were finishing off laying fibre on our street yesterday. Anyone have any idea how long before we can order off Eir/any supplier, one of the tech's said a week or two weeks but it depends on Eir.

limnam

Mc Love wrote: »

Yep - its very annoying. KN tech's were finishing off laying fibre on our street yesterday. Anyone have any idea how long before we can order off Eir/any supplier, one of the tech's said a week or two weeks but it depends on Eir.

Think it varies a lot. Maybe two months for me from that point

frozenfrozen

Does anyone know what the Eir FTTH ipv6 delegation size is? I've come across a few years old posts stating various numbers between 64 and 56 but I can only manage to get one /64 from my own testing and following guides.

Seems like /64 is the appropriate size for one lan segment (without breaking SLAAC) and I'm setting up a second one for separating working from home devices.

Using an opnsense router so it's also a high possibility I'm just doing something silly to make it not work

The Cush

v.17 of open-eir's wholesale price list now published. Includes the new 500 Mb profile and charges up to the end of June 2021 for all profiles, except for the 300 Mb profile which ends Dec 2020, end of product I assume?

The new price list doesn't include the new reduced connection and migration charges which take effect from Jul 1st and were included in their FTTH price reductions 2020 notice on their website.

https://www.openeir.ie/wp-content/uploads/2020/05/Broadband-Price-List-V17_0-Unmarked-27042020.pdf

Marlow

The Cush wrote: »

v.17 of open-eir's wholesale price list now published. Includes the new 500 Mb profile and charges up to the end of June 2021 for all profiles, except for the 300 Mb profile which ends Dec 2020, end of product I assume?

That was the plan all along, yes.

The Cush wrote: »

The new price list doesn't include the new reduced connection and migration charges which take effect from Jul 1st and were included in their FTTH price reductions 2020 notice on their website.

And this is the reason, why you never ever rely on what's in a proposed published OpenEIR pricing list. Happens all the time.

The only thing, that matters, are the final ones.

/M

Johnboy1951

I fail to understand why Openeir cannot be held to the prices they published in their public announcement.

It reads to me like a binding 'offer' to supply, as I do not recall any rider attached which said the offer is dependent on some other factors.

oscarBravo

The announced prices could still come into effect in v18 (or later) of the price list. We really won't know for sure that it's not happening until either (a) they publicly rescind the announcement, or (b) July 1 comes and goes without a revision to the published price list.

Gonzo

I got through to an Eir support agent about the Eir Fibre Extreme 300 plan and he told me that Eir have no plans that he knows of to increase the speed of customers on 300 to 500 and no plans to introduce a new 500 product. Eir are currently only offering two speeds to customers, 150 and 1000.

The Cush

Johnboy1951 wrote: »

I fail to understand why Openeir cannot be held to the prices they published in their public announcement.

It will likely appear in the next revision as posted above, v.17 above which added the 500 Mb profile first appeared as a proposal v.16.1 in Jan. The reduced connection/migration charges appeared in v.16.2 in April although that draft also included the proposal for reduced wholesale port charges which have appeared in v.17

fmannix10

frozenfrozen wrote: »

Does anyone know what the Eir FTTH ipv6 delegation size is? I've come across a few years old posts stating various numbers between 64 and 56 but I can only manage to get one /64 from my own testing and following guides.

Seems like /64 is the appropriate size for one lan segment (without breaking SLAAC) and I'm setting up a second one for separating working from home devices.

Using an opnsense router so it's also a high possibility I'm just doing something silly to make it not work

I'm not sure about your question but I would love to know what settings you used on the wan interface to make it option an ipv6 address. I am using pfsense and have not been able to make it option an ipv6 address.

babi-hrse

Gonzo wrote: »

I got through to an Eir support agent about the Eir Fibre Extreme 300 plan and he told me that Eir have no plans that he knows of to increase the speed of customers on 300 to 500 and no plans to introduce a new 500 product. Eir are currently only offering two speeds to customers, 150 and 1000.

No I installed a 300 on monday

shaveAbullock

babi-hrse wrote: »

No I installed a 300 on monday

Where can the 300 package be ordered from? It's not on their website.

Gonzo

babi-hrse wrote: »

No I installed a 300 on monday

The 300 plan hasn't been available to order on Eir website since last year. How was the customer able to order it? From what I heard there is no plans to offer the 500 either.