Router dead, need to replace

run_Forrest_run · 08-11-2019 9:53am #1

Hi Folks, so my HG659 router is dead. Won't even power up anymore. I need a new router asap so can anyone tell me is it possible to buy one from an independent vendor and use it for my Vodafone BB? Or do I need to get a replacement one from Vodafone? Was hoping to have this sorted today, up the walls with work etc.:mad:

Thanks in advance.

jeffk · 08-11-2019 10:36am

Ring Vodafone and see or go on live chat, doubt there be any charge

As far as I know if you go and buy a router you will need to connect it to a Vodafone router anyway, I may be wrong, I know on Virgin Media you do

advertsfox · 08-11-2019 11:05am

You can buy your own easily (most come with saved default settings / credentials too) esp since the VF box is terible but what's your budget? Routers vary from €40 to €400.

run_Forrest_run · 09-11-2019 11:04am

thanks folks, yeah I rang Vodafone tech support. They confirmed the router is faulty (told them that because it wouldn't turn on:rolleyes:). They are sending out a new router but they also said there is a fault in the line so they are sending out an engineer also.

TheDriver · 09-11-2019 10:39pm

Make sure you drop the faulty one into a Vodafone shop for return, I got a call a year later looking for the faulty one back and sending a courier. Thankfully I hoard old electronics.

run_Forrest_run · 10-11-2019 1:45pm

TheDriver wrote: »

Make sure you drop the faulty one into a Vodafone shop for return, I got a call a year later looking for the faulty one back and sending a courier. Thankfully I hoard old electronics.

good point, I'll put it in the car now.

Router dead, need to replace

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