Private Messages Vanishing

Killinator

Hi,

I've been sent a number of private messages from another user in relation to an MSPaint thread.
I was expecting the messages and there's no issue there.

I get a notification icon on my profile symbol and also an email.
I clicked on the new message and it was visible, but if I try to do anything else it dissapers.
So for example if I hit reply it says 'PM ID' error or something like that. Or if I refresh the page it's just gone.
I've logged out and re logged in and they are still gone and this applies to both the mobile and full site.

Any help appreciated.

Note: the PM s were all send today

Beasty

Presumably your previous PMs are still there?

Not sure we can provide any help until the development team are back in the office on Monday

Killinator

Beasty wrote: »

Presumably your previous PMs are still there?

Not sure we can provide any help until the development team are back in the office on Monday

Ya all still there, PMs I sent yesterday since are still visible just not the ones that were sent to me

Spear

You don't have the person accidentally on ignore do you? If you did, their PMs would still arrive at your inbox but then be automatically deleted, which sounds a lot like the behaviour you're describing.

Killinator

I don't think I have them blocked

Boards.ie: Niamh

Hi Killinator, has this issue been resolved or is it still happening?

Killinator

Boards.ie: Niamh wrote: »

Hi Killinator, has this issue been resolved or is it still happening?

Got a few PMs today and it seemed ok

Boards.ie: Niamh

Ok good, if it happens again please let us know.