GoMo to end €9.99 per month for life offer [Now €12.99]

fritzelly

Fireball81 wrote: »

Has anyone used Gono abroad to roam, assume all worked the same as eir or other networks?

Only used in Spain so far and worked flawlessly

Simi

fritzelly wrote: »

Only used in Spain so far and worked flawlessly

Is there a maximum they're allowed charge for roaming data, because for outside the EEA they state they're going to charge €4.99 per megabyte?!

I remember something about a €50 cap on charges being introduced by networks years ago in response to bill shock, but I'm pretty sure it was voluntary. Incidentally watch out if you're traveling in or around Switzerland

kazzer

Simi wrote: »

Is there a maximum they're allowed charge for roaming data, because for outside the EEA they state they're going to charge €4.99 per megabyte?!

I remember something about a €50 cap on charges being introduced by networks years ago in response to bill shock, but I'm pretty sure it was voluntary. Incidentally watch out if you're traveling in or around Switzerland

The spend limit is set to €30 so that is the max you would ever have to pay out of plan. You would just be cut off after that.

https://gomo.ie/faq-items/i-have-just-received-a-message-on-insufficient-credit-on-my-account/

Simi

kazzer wrote: »

The spend limit is set to €30 so that is the max you would ever have to pay out of plan. You would just be cut off after that.

https://gomo.ie/faq-items/i-have-just-received-a-message-on-insufficient-credit-on-my-account/

Thanks. That's actually a really sensible policy.

jimmycrackcorm

Coolaboy wrote: »

When phone A rings me, phone B name comes up. When Phone B rings me it shows up as a private number.

This is a common problem when you receive two sim cards and put them in the wrong phones.

Fireball81

tuxy wrote: »

Mixed reports on here, it depends on who they are partnered with in the country you are roaming in.

Ok thanks, must have missed that when I had a quick scroll before posting the question. Assumed they would have the same roaming partners as eir?

loyatemu

CyberGhost wrote: »

This please. How long did they offer you a deal for? Is it temporary or permanent?

And were you registered with them or how did they find out you moved to GoMo?

I didn't ask TBH as I'm not planning to switch. I was with them previously on the "data user" PAYG plan. I was talking to their support before Xmas about something else and mentioned I was planning to leave, and they offered me nothing.

X weekend is unlimited data at the weekends and 30GB during the week, which would be plenty for me, but it requires topup every 28 days, so would actually be slightly more expensive than Gomo.

Vodafone's data speeds are better but I'm only using the phone for Spotify, Twitter etc when on the move so it's not worth the hassle of switching again, Gomo is good enough.

septicsac

Much better reception and wifi speeds than with eir. Downside is their help/service is about as much use as Eirs. Had issue with sons account and I might as well as been talking to my dog, useless, no help what so ever, no replies to emails, false promises of addressing issue.Chat service a joke altogther, with constant ducking out of issues, unable to access bills etc. Not looking good so far, easy to sell at 9.99, but real test is when issues arise. Proper test of a company is how they address issues when things are not going as they should and so far they are on a par with eir, which is not a very high standard. Give it another month or so, but if things dod not improve its back to voafone.

Gooser14

septicsac wrote:

Much better reception and wifi speeds than with eir. Downside is their help/service is about as much use as Eirs. Had issue with sons account and I might as well as been talking to my dog, useless, no help what so ever, no replies to emails, false promises of addressing issue.Chat service a joke altogther, with constant ducking out of issues, unable to access bills etc. Not looking good so far, easy to sell at 9.99, but real test is when issues arise. Proper test of a company is how they address issues when things are not going as they should and so far they are on a par with eir, which is not a very high standard. Give it another month or so, but if things dod not improve its back to voafone.

People have mentioned that their support via Facebook is better than other means. Might be worth trying that avenue.

whiterebel

ted1 wrote: »

Not an issue for GOMO, they have a shed load of capacity

Not between New Ross and Waterford. Dropped about 10 times on that road on Friday. Didn't before when it was Eir.

DopeTech

whiterebel wrote: »

Not between New Ross and Waterford. Dropped about 10 times on that road on Friday. Didn't before when it was Eir.

Got roaming on?

ted1

whiterebel wrote: »

Not between New Ross and Waterford. Dropped about 10 times on that road on Friday. Didn't before when it was Eir.

Capacity and signal are two different things.

whiterebel

ted1 wrote: »

Capacity and signal are two different things.

If they have too many users i.e. over capacity, the signal goes to the dogs. Look at 3 when they went cheap and cheerful and then allowed everyone else to piggyback their service. Chronic coverage.

CyberGhost

loyatemu wrote: »

I didn't ask TBH as I'm not planning to switch. I was with them previously on the "data user" PAYG plan. I was talking to their support before Xmas about something else and mentioned I was planning to leave, and they offered me nothing.

X weekend is unlimited data at the weekends and 30GB during the week, which would be plenty for me, but it requires topup every 28 days, so would actually be slightly more expensive than Gomo.

Vodafone's data speeds are better but I'm only using the phone for Spotify, Twitter etc when on the move so it's not worth the hassle of switching again, Gomo is good enough.

Thank you!

I called them today asking if they'd be willing to match GoMo's offer. But I don't think the customer service person understood me.

ibFoxer

Has anyone used a gomo sim in an eir locked handset? Vodafone won't unlock her Grandmothers phone and she hates it anyway so were thinking of grabbing an a20e or something and giving her that.

Ten Pin

Has anyone used a gomo sim in an eir locked handset? Vodafone won't unlock her Grandmothers phone and she hates it anyway so were thinking of grabbing an a20e or something and giving her that.

Yes gomo SIM will work in eir locked phones.

Depending on the phone it is possible to buy an unlock code on eBay for the Vodafone handset, price varies depending on the phone model, what phone is it?

ibFoxer

Ten Pin wrote: »

Yes gomo SIM will work in eir locked phones.

Depending on the phone it is possible to buy an unlock code on eBay for the Vodafone handset, price varies depending on the phone model, what phone is it?

Its a P Smart 2019, as i say she hates it anyway but I was looking for unlock codes, they were all looking for €50 or so on eBay for Ie unlocks.

_Kaiser_

Fireball81 wrote: »

Has anyone used Gono abroad to roam, assume all worked the same as eir or other networks?

Worked fine for me in the UK this week. It seemed to be on EE for the most part, though I think it joined O2 UK at one stage.

Main issue was the predictably poor signal inside the new office I was in, but that's a feature of modern buildings everywhere unfortunately.

PeterDuggan

Fireball81 wrote: »

Has anyone used Gono abroad to roam, assume all worked the same as eir or other networks?

Having major problems on two phones in Tenerife. Data initially not working at all, then started coming and going maybe 10 minutes later - though not simultaneously on both phones. Also losing signal completely sometimes. Roaming on Orange. Tried all other networks, generally wouldn't work at all.

Anybody else with similar experiences? So far GoMo can't fix it.

fritzelly

PeterDuggan wrote: »

Having major problems on two phones in Tenerife. Data initially not working at all, then started coming and going maybe 10 minutes later - though not simultaneously on both phones. Also losing signal completely sometimes. Roaming on Orange. Tried all other networks, generally wouldn't work at all.

Anybody else with similar experiences? So far GoMo can't fix it.

Having the same problem, Yoigo go seems to be the best

chris1970

Hi anyone know if gomo has voicemail and is number 171?
Cheers

Fann Linn

chris1970 wrote: »

Hi anyone know if gomo has voicemail and is number 171?
Cheers

Yep.

DopeTech

chris1970 wrote: »

Hi anyone know if gomo has voicemail and is number 171?
Cheers

Just curious, why would you post this instead of just dialing 171 to find out?

Barr

Anyone know off hand does GoMo still charge for 1850 & 1890 numbers ?

tuxy

Barr wrote: »

Anyone know off hand does GoMo still charge for 1850 & 1890 numbers ?

https://gomo.ie/pricing/

fritzelly

Included in the package for all telecoms since December

tuxy

fritzelly wrote: »

Included in the package for all telecoms since December

fritzelly

What you trying to say tuxy?

http://www.moneyguideireland.com/lo-call-numbers-included-bundles.html

tuxy

Just saying that gomo has the price listed as the national rate on their site.

fritzelly

tuxy wrote: »

Just saying that gomo has the price listed as the national rate on their site.

Dont matter, they're included, impossible to go out of package wit them.

tuxy

fritzelly wrote: »

Dont matter, they're included, impossible to go out of package wit them.

I didn't realise it was impossible for them to make a mistake and charge for national numbers. But if so that's good.
The price list was updated recently as it has the extended date for the €9.99 offer.
They seem to have trouble informing customers on the pricing structure.

fritzelly

tuxy wrote: »

I didn't realise it was impossible for them to make a mistake and charge for national numbers. But if so that's good.
The price list was updated recently as it has the extended date for the €9.99 offer.
They seem to have trouble informing customers on the pricing structure.

Since its impossible to go out of package the price list is mute bar overseas, premium calls
Probably drawn up before they decided on the minutes and the comreg directive but no point confusing people - those numbers and their ilk are included and no longer chargeable in a package

Barr

fritzelly wrote: »

What you trying to say tuxy?

http://www.moneyguideireland.com/lo-call-numbers-included-bundles.html

That is great news , I knew it was on the cards .Charging for 1850 & 1890 outside the bundle was daylight robbery.

Tipsy McSwagger

My friend signed up for the 9.99 deal but is now been charged 13.99

Tipsy McSwagger

Tipsy McSwagger wrote: »

My friend signed up for the 9.99 deal but is now been charged 13.99

Does their bill say they are being charged for extras? When did they sign up? Are they being charged 13.99 or 12.99?

griffinlee

Is this worth it For travelling to the US?

I travel to the states and have Vodafone red which gives me 200mb per day for 3 euros.

Is this comparable

griffinlee

griffinlee wrote: »

Is this worth it For travelling to the US?

I travel to the states and have Vodafone red which gives me 200mb per day for 3 euros.

Is this comparable

Price is 3 cent per MB in the USA (so twice the price of Vodafone). If you will be a heavier data user while in the USA pick up a 3 UK sim on Ebay, e.g. here.

Tipsy McSwagger

Deleted User wrote: »

Does their bill say they are being charged for extras? When did they sign up? Are they being charged 13.99 or 12.99?

Nope just flat fee of 13.99 and they joined for 9.99 and already payed the 9.99 for January

TheDriver

My bills are all 9.99

Tipsy McSwagger

Tipsy McSwagger wrote: »

Nope just flat fee of 13.99 and they joined for 9.99 and already payed the 9.99 for January

If their bill on the second page says 13.99 after "Charge for SIM only" and doesn't list any extras that aren't 0.00 on the second or third page then they should definitely contact Gomo as that's most certainly a mistake.

Tipsy McSwagger

Deleted User wrote: »

If their bill on the second page says 13.99 after "Charge for SIM only" and doesn't list any extras that aren't 0.00 on the second or third page then they should definitely contact Gomo as that's most certainly a mistake.

They were charged 4 euro for 2 premium sms and mms

-entered a late late show competition

Ten Pin

They were charged 4 euro for 2 premium sms and mms

-entered a late late show competition

Be careful with those competitions, just in case the number "leaks" to unscrupulous companies who might use it to charge for other PRSMS that was never part of the original competition, in the form of reverse charge subscriptions.

Thargor

That's the only thing I miss about my pile of 3 credit, entering every competition I saw for free, also buying whatever I felt like on the Play store, then again as long as I spend less than 120 EUR a year I'll still come out ahead...

lertsnim

Tipsy McSwagger wrote: »

My friend signed up for the 9.99 deal but is now been charged 13.99

My next bill is €9.99

jrmb

I was charged 9c for an "international" text message to a family member. Actually it was to an Irish number, but it appears on the bill as ""0044 83..." instead of "00353 83...". It's not much, but seems odd.

blade1

jrmb wrote: »

I was charged 9c for an "international" text message to a family member. Actually it was to an Irish number, but it appears on the bill as ""0044 83..." instead of "00353 83...". It's not much, but seems odd.

iPhone?

DopeTech

jrmb wrote: »

I was charged 9c for an "international" text message to a family member. Actually it was to an Irish number, but it appears on the bill as ""0044 83..." instead of "00353 83...". It's not much, but seems odd.

Or did you use the windows your phone app?

jrmb

Databass wrote: »

Or did you use the windows your phone app?

Yeah, the phone is connected to Windows. I wondered about that.

DopeTech

jrmb wrote: »

Yeah, the phone is connected to Windows. I wondered about that.

I tried sending a message via the your phone app for Windows and it put a +44 prefix on irish numbers meaning they sent but not to the right number.

Probably possible to fix in settings but I didn't check.

deiseindublin

Just had a look at my daughter's bill and she was charged 4 X 30c for MMS to email?

Not even sure what it is but would rather block it if I can.

Anyone here know how to go about it?
Thanks.