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Unable to process order

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  • 06-12-2019 2:19pm
    #1
    izzyflusky
    Registered Users Posts: 427 ✭✭


    Hi!
    I was wondering if there are any issues with the website. It gives me no option to order a TV I'm trying to buy online and can't seem to get to anyone over the phone.


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    #2
    Richersounds.ie: Kenny
    Company Representative Posts: 17,277 ✭✭✭✭Richersounds.ie: Kenny


    izzyflusky wrote: »
    Hi!
    I was wondering if there are any issues with the website. It gives me no option to order a TV I'm trying to buy online and can't seem to get to anyone over the phone.
    Hi IzzyFlusky.

    It is extremely busy here today and the phones are ringing flat out and we are answering as many calls as possible while also still having to serve the customer that are coming in-store.

    There are no issues with our website that i know of and we have had many orders in today.

    Which product is it that you are looking to order?

    Not all items can be shipped and some are listed up as in-store only collection.

    If there is no "BUY IT NOW" button on the product it should say call and collect on the product as this means its only available to collect instore.


  • Options
    #3
    izzyflusky
    Registered Users Posts: 427 ✭✭izzyflusky


    Richersounds.ie: Kenny wrote: »
    Hi IzzyFlusky.

    It is extremely busy here today and the phones are ringing flat out and we are answering as many calls as possible while also still having to serve the customer that are coming in-store.

    There are no issues with our website that i know of and we have had many orders in today.

    Which product is it that you are looking to order?

    Not all items can be shipped and some are listed up as in-store only collection.

    If there is no "BUY IT NOW" button on the product it should say call and collect on the product as this means its only available to collect instore.

    Thank you, it said it could be bought online until you went into the page. I finally managed to get through, out of stock unfortunately


  • Options
    #4
    Richersounds.ie: Kenny
    Company Representative Posts: 17,277 ✭✭✭✭Richersounds.ie: Kenny


    izzyflusky wrote: »
    Richersounds.ie: Kenny wrote: »
    Hi IzzyFlusky.

    It is extremely busy here today and the phones are ringing flat out and we are answering as many calls as possible while also still having to serve the customer that are coming in-store.

    There are no issues with our website that i know of and we have had many orders in today.

    Which product is it that you are looking to order?

    Not all items can be shipped and some are listed up as in-store only collection.

    If there is no "BUY IT NOW" button on the product it should say call and collect on the product as this means its only available to collect instore.

    Thank you, it said it could be bought online until you went into the page. I finally managed to get through, out of stock unfortunately
    Hey IzzyFlusky.

    No problem at all.

    Keep your eye on the website and hopefully when it arrives back into stock it will switch for online purchase again.


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