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Siemens App - Change of code

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  • 06-12-2019 9:31pm
    #1
    intro
    Registered Users Posts: 80 ✭✭


    Hi

    I have a siemens alarm. Recently had the engineer out to change a few things one of which was the access code.

    When i try to use the app on my android phone I get a error message "authentication failed".

    When I log onto SPC connect from my laptop and press connect I get another error message which finishes with: (User's pin changed on panel?).

    Can I update the app myself (and how can I do it?) or do I need to get the engineer to do something?

    Many thanks


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    #2
    Jnealon
    Registered Users Posts: 2,062 ✭✭✭Jnealon


    Log in to the spc connect portal, click the little pencil icon to edit your panel then click change panel connection details and type in your new code


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