My3 service down

smuggler.ie

Unable to login:

Sorry, You have entered your login details incorrectly too many times, your account will now be disabled for a short period. Please try again later.

That is happening to all accounts i have on first attempt.
Top up is not working either - just got €20 voucher "unrecognized":

From Three. Thanks, we're processing your top-up and will confirm by text when completed. Please don't top up until you get confirmation.

followed by:

From Three. Sorry. Your top up didn't work this time. Is your voucher number correct? Check it and try again

Chat agent attempted from his side and it failed as well - suggested to go back to the store and ask them why is not working.


Can some one confirm My3 is global issue or its just me.
Thanks

smuggler.ie

Funny, they start:

Agent:To further improve the quality of your Three service, we are currently carrying out some
scheduled system upgrades. My3 is unavailable due to essential maintenance work, but we'll be back
up again soon. We apologize for any inconvenience caused

and after

You: Copy/Paste ist it.
Agent:Its not a copy paste its the ongoing issue

editorsean

smuggler.ie wrote: »

Can some one confirm My3 is global issue or its just me.
Thanks

I can confirm the same at my end with both my Three prepay and broadband #s, i.e. says "Sorry, You have entered your login details incorrectly too many times..."

smuggler.ie

Three do do some work - noticed good speed this morning...usually ~ 80 and now 128

some drop during daytime ~ 110, still holding ~40 now(full house users) - delighted




Checked stats on router - cell ID that i never seen before.

irishchris

smuggler.ie wrote: »

Three do do some work - noticed good speed this morning...usually ~ 80 and now 128

some drop during daytime ~ 110, still holding ~40 now(full house users) - delighted




Checked stats on router - cell ID that i never seen before.

What part Galway you in? What is cellid number?

smuggler.ie

irishchris wrote: »

What part Galway you in? What is cellid number?

Never said i am from Galway, server choice random by Speedtest.


From what i could gather its not new mast, just additional cells that covering both 3 and 20 bands (original was just 20).

irishchris

smuggler.ie wrote: »

Never said i am from Galway, server choice random by Speedtest.


From what i could gather its not new mast, just additional cells that covering both 3 and 20 bands (original was just 20).

Is this a rural mast or Urban? Interested to know as in Rural area myself

smuggler.ie

irishchris wrote: »

Is this a rural mast or Urban? Interested to know as in Rural area myself

Mast based in small village

um7y1h83ge06nx

Those speeds are excellent Smuggler.

westyIrl

I can well understand his reasons for not publicising his location. I didn't think such speeds were even possible on Three. So much for them throttling! That's as good as a 150mb FTTH on the face of it. You must have the cell sector almost all to yourself.

smuggler.ie

Cooper Some Performance wrote: »

Those speeds are excellent Smuggler.

westyIrl wrote: »

I can well understand his reasons for not publicising his location. I didn't think such speeds were even possible on Three. So much for them throttling! That's as good as a 150mb FTTH on the face of it. You must have the cell sector almost all to yourself.

As long as it will last...
Need do some more testing, will consider to readjust my antenna a bit, but current "peak time" speed somewhat OK: with streaming ongoing by household members and wind rocking antenna still ranging 40~60



Imagine, there was "Imagine" sales agent at my door today poring excitement about "new mast" introduced in the area and promising speeds up to 150 on "5G" network. Coincidence? Might be everyone moved to them and this give me boost...

westyIrl

smuggler.ie wrote: »

As long as it will last...
Need do some more testing, will consider to readjust my antenna a bit, but current "peak time" speed somewhat OK: with streaming ongoing by household members and wind rocking antenna still ranging 40~60

Thanks for that info smuggler. Can I ask what distance are you at from the mast? I'm assuming you're not getting these speeds on 800MHz (B20)?

I have a similar setup with a Poynting 4g-xpol-a0002 rocking in the wind due to mast height. Doesn't seem to bother its throughput so far. Locked on very stable 3G on nearby mast however as further away 4G mast is congested.

Jim

smuggler.ie

westyIrl wrote: »

Thanks for that info smuggler. Can I ask what distance are you at from the mast? I'm assuming you're not getting these speeds on 800MHz (B20)?

I have a similar setup with a Poynting 4g-xpol-a0002 rocking in the wind due to mast height. Doesn't seem to bother its throughput so far. Locked on very stable 3G on nearby mast however as further away 4G mast is congested.

Jim

See, yours is what..200x200 mm, might be 250x250.
My directional sit on 900 dish. Possibly it has no substantial effect, but it rocks.

As mentioned above - this new cell appear to cover both 3 and 20
Distance ~4km if not mistaking, not seen new towers rising there so it must be on same one(to be confirmed).

My antenna is not pointing directly to that mast, ~15° off

ED E

New sites are rare, the main provider is ESBN so unless you get a new substation you don't tend to get a new mast from my observations.


Three are somewhat blocked for 5G so are still hammering into 4G deployments. With aggregated bands you can hit 300Mb. Even if your own cell doesn't get an upgrade the neighbouring ones being done can give you relief from congestion.

smuggler.ie

ED E wrote: »

New sites are rare, the main provider is ESBN so unless you get a new substation you don't tend to get a new mast from my observations.


Three are somewhat blocked for 5G so are still hammering into 4G deployments. With aggregated bands you can hit 300Mb. Even if your own cell doesn't get an upgrade the neighbouring ones being done can give you relief from congestion.

As per other thread we had conversation, i was aiming to "lock" to a specific cell and had it(two sectors alternating). Now, out of nowhere, this new one appear and signal so strong i am not able to catch previous, despite i still get them on the phone from nearby location.

Speeds now very good, but i might play with antenna again and see if can get better.
On this new one i get two sectors alternating again, but other sector showed up only twice up to date and very briefly.

Can't see if there is 5G as non of my devices can support it.

Current:


Meas Sum: Min 60.33|Mid79.59|Max 103.07|52% Variance