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Issue with Network, phone possibly blacklised

  • 16-12-2019 3:52pm
    #1
    LCD
    Registered Users, Registered Users 2 Posts: 1,123 ✭✭✭


    Was a 3 pay & go customer, switched to Go Mo. Few issues on transfer & had to get the phone unlocked in one of the phone shops. All working fine for a few weeks. Then I have no coverage on any network. Go back to the same shop & he thinks the phone is blacklisted. Spend an hour with old provider 3 who send on unlock instructions. Nothing works & they claim that 3 has not blacklisted the phone. Phone connects to Wi Fi no problem & can see the go mo network, just won't connect to it. I put the SIM in a different phone & it worked there.Any suggestions?


Comments

  • #2
    GooglePlus
    Registered Users Posts: 2,010 ✭✭✭GooglePlus


    LCD wrote: »
    Was a 3 pay & go customer, switched to Go Mo. Few issues on transfer & had to get the phone unlocked in one of the phone shops. All working fine for a few weeks. Then I have no coverage on any network. Go back to the same shop & he thinks the phone is blacklisted. Spend an hour with old provider 3 who send on unlock instructions. Nothing works & they claim that 3 has not blacklisted the phone. Phone connects to Wi Fi no problem & can see the go mo network, just won't connect to it. I put the SIM in a different phone & it worked there.Any suggestions?

    If it is blacklisted, wouldn't it be GoMo to talk to and not 3?


  • #3
    LCD
    Registered Users, Registered Users 2 Posts: 1,123 ✭✭✭LCD


    Checked with both of them & neither has blacklisted


  • #4
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    If you were Three PAYG then they've no reason to black it, you couldnt have an outstanding device bill. GoMo don't sell devices.


    Did you get any software updates? The shop probably flashed the baseband and didnt unlock it properly, update and it bricks. Now covering their arse. If you need to unlock buy a code on ebay for €15, dont go to the shops.


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