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Sport Direct Issue

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  • 17-12-2019 11:50pm
    #1
    torrevieja
    Registered Users Posts: 1,672 ✭✭✭


    I recently purchased items on Sports direct online irish website ( Apparently)

    But when i ordered them one of the items was too small so when i went to return i had to pay to send to Uk, €7, No irish stores would take it back,

    Should this not be Displaid on their website about returning Charges you incur?


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    #2
    SweetCaliber
    Registered Users Posts: 2,467 ✭✭✭SweetCaliber


    Its stated on their website that only store purchases can be returned to stores.

    As it is change of mind they are under no obligation to offer free postage or incur the costs themselves.

    If the clothing was faulty then they would reimburse the postage fees.


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    #3
    TheDriver
    Registered Users Posts: 12,517 ✭✭✭✭TheDriver


    torrevieja wrote: »
    I recently purchased items on Sports direct online irish website ( Apparently)

    But when i ordered them one of the items was too small so when i went to return i had to pay to send to Uk, €7, No irish stores would take it back,

    Should this not be Displaid on their website about returning Charges you incur?

    Its on their website. Also note free returns means they don't charge a restocking fee but you must pay return postage except for faulty goods.


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    #4
    torrevieja
    Registered Users Posts: 1,672 ✭✭✭torrevieja


    SweetCaliber wrote: »
    Its stated on their website that only store purchases can be returned to stores.

    As it is change of mind they are under no obligation to offer free postage or incur the costs themselves.

    If the clothing was faulty then they would reimburse the postage fees.

    Yeah still a con both suppose to be large completely different sizes thanks anyway


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    #5
    SweetCaliber
    Registered Users Posts: 2,467 ✭✭✭SweetCaliber


    torrevieja wrote: »
    Yeah still a con both suppose to be large completely different sizes thanks anyway

    Did you order large and they sent you small? In that case then yes they would have to take them back and refund you the postage costs and resend out the correct sizes to you.

    If you ordered small though and got small, there is nothing you can do.


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    #6
    torrevieja
    Registered Users Posts: 1,672 ✭✭✭torrevieja


    SweetCaliber wrote: »
    Did you order large and they sent you small? In that case then yes they would have to take them back and refund you the postage costs and resend out the correct sizes to you.

    If you ordered small though and got small, there is nothing you can do.

    i ordered large different type shirts buy on xl was totally different to the other in soze:mad:


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    #7
    SweetCaliber
    Registered Users Posts: 2,467 ✭✭✭SweetCaliber


    So one was large and one was xlarge but both seemed the same size? It happens unfortunately with different brands. For some shoes I'm 11 but for others I'm a 10, work that one out :pac: :pac: It's generally why I dont shop online unless I wore the brand before.


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