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Pokemon Sword- faulty game card

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  • 26-12-2019 12:30pm
    #1
    Pixied
    Registered Users Posts: 452 ✭✭


    Hi

    Santa brought a Pokemon Shield game card, it won’t load in any of the three Switch consoles in the house. Very disappointing.

    I’ve never returned a game card, are Smyths usually ok on matters like this? I have the receipt. Also do I go to customer service or the game desk?

    I think I would rather pay extra for a download code now.

    Thanks,
    Pixied


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    #2
    Red Silurian
    Registered Users Posts: 9,267 ✭✭✭Red Silurian


    Pixied wrote: »
    Hi

    Santa brought a Pokemon Shield game card, it won’t load in any of the three Switch consoles in the house. Very disappointing.

    I’ve never returned a game card, are Smyths usually ok on matters like this? I have the receipt. Also do I go to customer service or the game desk?

    I think I would rather pay extra for a download code now.

    Thanks,
    Pixied

    Sorry to hear about your troubles, they should refund or replace it after testing it on their own consoles to find they're faulty, perhaps bring one of yours in with you as well just in the very slim chance you did something wrong yourself


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