Admin Command Prompt help

kippy · 02-01-2020 11:58am

sticker wrote: »

I'll try a restart of the PC - see video just posted. Thanks again...

Spotted the video, apologies.

I don't think you've actually tried XPSP3 based on that video

sticker · 02-01-2020 12:02pm

See here - still nothing!

https://www.youtube.com/watch?v=BpSZQKgGB-M&feature=youtu.be

sticker · 02-01-2020 12:05pm

Should I try a fresh install and NOT do ther command prompt entries for the missing DLLs or is this a necessary step?

I've aded thie file as per these instructions:

For 3D

The file is: d3drm.dll, and it can be found at http://www.anarchia.com/dettagli-gratis/File-D3drm-dll-4850.html
Put it in the Windows/Program Files (X86)/Microsoft/Office/ folder (you will probably have later Office folders - such as Office 16. This one simply says Office). You will also see there a PhotoDraw folder - you don't have to worry about that - simply put it in the Office folder.
3D now works.

igCorcaigh · 02-01-2020 12:50pm

sticker wrote: »

Should I try a fresh install and NOT do ther command prompt entries for the missing DLLs or is this a necessary step?

I've aded thie file as per these instructions:

For 3D

The file is: d3drm.dll, and it can be found at http://www.anarchia.com/dettagli-gratis/File-D3drm-dll-4850.html
Put it in the Windows/Program Files (X86)/Microsoft/Office/ folder (you will probably have later Office folders - such as Office 16. This one simply says Office). You will also see there a PhotoDraw folder - you don't have to worry about that - simply put it in the Office folder.
3D now works.

It seems that the DLLs are needed...
I just find it odd that regsvr32 is not giving any information back.

Have you checked the event log for error messages?

kippy · 02-01-2020 12:53pm

igCorcaigh wrote: »

It seems that the DLLs are needed...
I just find it odd that regsvr32 is not giving any information back.

Have you checked the event log for error messages?

The DLL's look to have been registered though - otherwise I would have expected an error or three on application startup.

sticker · 02-01-2020 1:13pm

I'm not sure if I'm looking in the right place in event log, But I see these errors:

Faulting application name: PHOTODRW.EXE, version: 2.0.0.1129, time stamp: 0x3843078e
Faulting module name: MSO9.DLL, version: 9.0.0.3821, time stamp: 0x38b34b1c
Exception code: 0xc0000005
Fault offset: 0x000065ff
Faulting process id: 0x1a50
Faulting application start time: 0x01d5c165962910f7
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office\PHOTODRW.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office\MSO9.DLL
Report Id: 34c7df2b-5f9b-47ea-8c24-c6ed0efa44fc
Faulting package full name:
Faulting package-relative application ID:

Product: Microsoft PhotoDraw 2000 V2 -- Error 1919. Error configuring ODBC data source: FoxPro Files - Word, ODBC error 6: Component not found in the registry. Verify that the file FoxPro Files - Word exists and that you can access it.

Product: Microsoft PhotoDraw 2000 V2 -- Error 1919. Error configuring ODBC data source: dBase Files - Word, ODBC error 6: Component not found in the registry. Verify that the file dBase Files - Word exists and that you can access it.

Product: Microsoft PhotoDraw 2000 V2 -- Error 1919. Error configuring ODBC data source: Visual FoxPro Tables, ODBC error 6: Component not found in the registry. Verify that the file Visual FoxPro Tables exists and that you can access it.

Product: Microsoft PhotoDraw 2000 V2 -- Error 1919. Error configuring ODBC data source: Visual FoxPro Database, ODBC error 6: Component not found in the registry. Verify that the file Visual FoxPro Database exists and that you can access it.

Product: Microsoft PhotoDraw 2000 V2 -- Error 1904. Module C:\Program Files (x86)\Common Files\System\OLE DB\MSOLAPUI.DLL failed to register. HRESULT -2147024714. Contact your support personnel.

Product: Microsoft PhotoDraw 2000 V2 -- Error 1904. Module C:\Program Files (x86)\Common Files\System\OLE DB\MSMDGDRV.DLL failed to register. HRESULT -2147024714. Contact your support personnel.

Product: Microsoft PhotoDraw 2000 V2 -- Error 1904. Module C:\Program Files (x86)\Common Files\System\OLE DB\MSMDCUBE.DLL failed to register. HRESULT -2147024714. Contact your support personnel.

Product: Microsoft PhotoDraw 2000 V2 -- Error 1904. Module C:\Program Files (x86)\Common Files\System\OLE DB\MSOLAP.DLL failed to register. HRESULT -2147024714. Contact your support personnel.

Product: Microsoft PhotoDraw 2000 V2. The application tried to install a more recent version of the protected Windows file C:\Program Files (x86)\Common Files\System\OLE DB\MSDAURL.DLL. You may need to update your operating system for this application to work correctly. (Package Version: 9.1.4403.0, Operating System Protected Version: 6.3.18362.1).

igCorcaigh · 02-01-2020 1:46pm

Seems that those DLLs failed to register.
Try a Windows update and restart?

sticker · 02-01-2020 4:45pm

igCorcaigh wrote: »

Seems that those DLLs failed to register.
Try a Windows update and restart?

I did that and still no change...

From Event Log:

- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2020-01-02T15:43:23.627964900Z

EventRecordID 1973

Channel Application

Computer Conor-PC

Security

- EventData

PHOTODRW.EXE
2.0.0.1129
3843078e
MSO9.DLL
9.0.0.3821
38b34b1c
c0000005
000065ff
3b34
01d5c1835da5ffa8
C:\Program Files (x86)\Microsoft Office\Office\PHOTODRW.EXE
C:\Program Files (x86)\Microsoft Office\Office\MSO9.DLL
0eb01e3c-4906-4848-9e38-c2ad99b71b75

Faulting application name: PHOTODRW.EXE, version: 2.0.0.1129, time stamp: 0x3843078e
Faulting module name: MSO9.DLL, version: 9.0.0.3821, time stamp: 0x38b34b1c
Exception code: 0xc0000005
Fault offset: 0x000065ff
Faulting process id: 0x3b34
Faulting application start time: 0x01d5c1835da5ffa8
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office\PHOTODRW.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office\MSO9.DLL
Report Id: 0eb01e3c-4906-4848-9e38-c2ad99b71b75
Faulting package full name:
Faulting package-relative application ID:

Fault bucket 1300945814079725475, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: PHOTODRW.EXE
P2: 2.0.0.1129
P3: 3843078e
P4: MSO9.DLL
P5: 9.0.0.3821
P6: 38b34b1c
P7: c0000005
P8: 000065ff
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5C63.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5CA3.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5CA4.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5CB3.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5CC4.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_PHOTODRW.EXE_de5f0eb745f5ec1c6778a22f8cd3ad188aa8e9c_43196b70_e3acf6d4-9fe2-4128-90c0-864e68aa5ac4

Analysis symbol:
Rechecking for solution: 0
Report Id: ac5dcfc8-5082-419d-8c77-1efd4af379c6
Report Status: 268435456
Hashed bucket: c25018dedfd632e3f20de3534040dfa3
Cab Guid: 0

===================

Faulting application name: PHOTODRW.EXE, version: 2.0.0.1129, time stamp: 0x3843078e
Faulting module name: MSO9.DLL, version: 9.0.0.3821, time stamp: 0x38b34b1c
Exception code: 0xc0000005
Fault offset: 0x000065ff
Faulting process id: 0x6b8
Faulting application start time: 0x01d5c1834ffd35e4
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office\PHOTODRW.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office\MSO9.DLL
Report Id: ac5dcfc8-5082-419d-8c77-1efd4af379c6
Faulting package full name:
Faulting package-relative application ID:

- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2020-01-02T15:43:00.483734500Z

EventRecordID 1971

Channel Application

Computer Conor-PC

Security

- EventData

PHOTODRW.EXE
2.0.0.1129
3843078e
MSO9.DLL
9.0.0.3821
38b34b1c
c0000005
000065ff
6b8
01d5c1834ffd35e4
C:\Program Files (x86)\Microsoft Office\Office\PHOTODRW.EXE
C:\Program Files (x86)\Microsoft Office\Office\MSO9.DLL
ac5dcfc8-5082-419d-8c77-1efd4af379c6

sticker · 06-01-2020 9:34am

Anyone help me resolve this?

Thanks!

The_B_Man · 06-01-2020 11:56am

I'm not familiar with PhotoDraw. Is it part of Ms Office?

Like its saying in the error:
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office\PHOTODRW.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office\MSO9.DLL

So do you have to have the rest of MS Office installed too?
what happens if u type
regsvr32 C:\Program Files (x86)\Microsoft Office\Office\MSO9.DLL

BTW, there might be 2 versions of regsvr32:

Note On a 64-bit version of Windows operating system, there are two versions of the Regsv32.exe file:
The 64-bit version is %systemroot%\System32\regsvr32.exe.
The 32-bit version is %systemroot%\SysWoW64\regsvr32.exe.

Since your files are in "C:\Program Files (x86)" and therefore 32-bit, you might try the 32-bit regsvr32.

sticker · 06-01-2020 12:12pm

Hi,

Photodraw is a stand alone graphics app like an early photoshop.

I'm not that proficient with coding or registry entires so I might need a little hand holding..

Can you clarify what the next step to try is pelase.

THis is what appears when I type that code you suggested:

The_B_Man · 06-01-2020 12:25pm

try
regsvr32 "C:\Program Files (x86)\Microsoft Office\Office\MSO9.DLL"

with the quotes, as there is a space in the file path.

BTW, when you originally installed PhotoDraw, did you install it under compatibility mode with Windows 8? Or did you just click and run the installer? It might be an idea to right click the installer and go into Properties and set compatibilty with windows 8 and try again. It might save you some hassle in the long run.

sticker · 06-01-2020 1:02pm

Hi See below video for fresh install under compatibility mode with Windows 8

Thanks

https://www.youtube.com/watch?v=-BfbCxGzX90&feature=youtu.be

SteelyDanJalapeno · 06-01-2020 1:15pm

Your windows version is not on S-Mode or anything is it?
Is this a new machine?

sticker · 06-01-2020 1:16pm

Its a brand new machine - Not sure... How do I check?

Thanks

SteelyDanJalapeno · 06-01-2020 1:19pm

You can check whether you're using S Mode by heading to Settings > System > About. On the About page, scroll down to the “Windows Specifications” section. If you see the words “in S mode” to the right the Edition entry, you're using an S Mode PC.

sticker · 06-01-2020 1:19pm

Dont think it is...

SteelyDanJalapeno · 06-01-2020 1:21pm

sticker wrote: »

Dont think it is...

Nope looks fine

sticker · 06-01-2020 1:22pm

SteelyDanJalapeno wrote: »

Nope looks fine

I'm really stuck without this app - all my graphics files for work are in the .mix format for Photodraw!

kippy · 06-01-2020 1:26pm

Do you still have access to the "old PC"? Or a working copy of the app?

sticker · 06-01-2020 1:33pm

kippy wrote: »

Do you still have access to the "old PC"? Or a working copy of the app?

Yes! Its on my old PC - works fine udner windows 7 but I would need to setup new monitor/mouse keyboard etc...

The_B_Man · 06-01-2020 1:47pm

I think you're installing with Windows XP SP3 compatibility.
Can you install with Windows 8 Compatibility?

I presume you've tried to launch it by trying each OS in the compatibility options? Win XP and Windows 7 etc...

Do you need to have other software installed, like the rest of MS Office? There's errors about Visual FoxPro and database stuff.

kippy · 06-01-2020 2:02pm

sticker wrote: »

Yes! Its on my old PC - works fine udner windows 7 but I would need to setup new monitor/mouse keyboard etc...

Is there any way you can "convert" or open/save the .mix files on the old PC to a more generic file format?

sticker · 06-01-2020 2:04pm

The_B_Man wrote: »

I think you're installing with Windows XP SP3 compatibility.
Can you install with Windows 8 Compatibility?

I presume you've tried to launch it by trying each OS in the compatibility options? Win XP and Windows 7 etc...

Do you need to have other software installed, like the rest of MS Office? There's errors about Visual FoxPro and database stuff.

I have tried trying each OS in the compatibility options when launching...

I bought a key for Microsoft Office Pro Plus 2019 and thought it was installed... word, outlook excel are all there...

But see click below. I dont see them in program files...

https://www.youtube.com/watch?v=VPpXjFTP8j0&feature=youtu.be

sticker · 06-01-2020 2:05pm

kippy wrote: »

Is there any way you can "convert" or open/save the .mix files on the old PC to a more generic file format?

I dont think so - Its the file extension only for Photodraw. I can convert them to jpegs but I cant edit the files properly like an .eps file for Photshop as example.

kippy · 06-01-2020 2:09pm

sticker wrote: »

I dont think so - Its the file extension only for Photodraw. I can convert them to jpegs but I cant edit the files properly like an .eps file for Photshop as example.

Might it be worth considering using GIMP or similar (ie moving to a more widely supported and less likely to cause these issues in the future) application?

sticker · 06-01-2020 2:37pm

kippy wrote: »

Might it be worth considering using GIMP or similar (ie moving to a more widely supported and less likely to cause these issues in the future) application?

Looks likely - Might start on a Photoshop tutorial. Such a shame as others have managed it on Windows 10...

kippy · 06-01-2020 2:56pm

sticker wrote: »

Looks likely - Might start on a Photoshop tutorial. Such a shame as others have managed it on Windows 10...

Yeah but they've probably managed it on a different version of windows 10 and/or combination of other software on the PC.
There are some differences between the various versions of windows 10 that would make a difference here.

I'd start doing a tutorial on GIMP if I were you - no cost software as opposed to photoshop.

The_B_Man · 06-01-2020 3:39pm

People who got it working on Windows 10 seemed to have had it working on Windows 7/8 and upgraded to Windows 10 inline, rather than a clean install.

Also, there's people online talking about taking those DLLs from the PhotoDraw installer CD because the newer Windows 10 ones don't work with it. I wonder is that an option? Or maybe try another installer?

BTW, the office files are located at "C:\Program Files\Microsoft Office\root\Office16\" (at least on my PC) but if you can open Word or Excel then obviously you have it installed.

sticker · 06-01-2020 4:14pm

Looks like I may have to setup the old PC for Photodraw help.

Thanks for all the help - much appreciated to all those who posted.

Admin Command Prompt help

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