Switching FTTH provider, when best to do it

Cyrus

So i have a 12 month contract with sky for 300mb ftth ending on 1 Feb.

Going from 50 a month to 85.

Best they can do is 65 but vodafone are working out at 45 a month over 12 months on their switch offer.

Am i best trying to get it transferred over at the end of Jan ?

Slippin Jimmy

The Vodafone offer is good at the moment. Broadband is becoming like car insurance, you have to shop around each year and go with the best quote for your needs.

Cyrus

Slippin Jimmy wrote: »

The Vodafone offer is good at the moment. Broadband is becoming like car insurance, you have to shop around each year and go with the best quote for your needs.

absolutely and i have done so far.

just want to make sure i dont incur any unwanted extra charges.

Captcha

BB & TV have become a rip off!

Slippin Jimmy

Cyrus wrote: »

absolutely and i have done so far.

just want to make sure i dont incur any unwanted extra charges.

Just make sure that you are out of contract when switching and you will be fine.

Ten Pin

Get a definite answer from Sky regarding notice period eg they may require 30 days notice which would be required now. Make it clear that you are switching (not cancelling), although that may not be an issue for FTTH but you don't want to lose your phone number which could happen if they cancel it by accident.

Get confirmation via email of whatever is agreed with Sky.

If you move to Vodafone, ask them for confirmation of the steps required to leave after 12 months with them. Anecdotal evidence suggests that you can only cancel when the 12 month contract ends and they then require 30 days notice which is effectively a 13 month contract. Make sure they allow giving 30 days notice after 11 months.

Ask Sky what to do with the router and ask Vodafone what happens with their router after end of contract eg do they collect it or pay for collection or require you to pay for postage.

vistaphotos

In the same boat but being told by Vodafone & eir that there's a €99 installation charge.

Slippin Jimmy

Have you looked at Sky? I think they waive the install charge.

Cyrus

vistaphotos wrote: »

In the same boat but being told by Vodafone & eir that there's a €99 installation charge.

ask them what they are going to do for the charge given you already have the infastructure. they should waive it.

dam099

Cyrus wrote: »

ask them what they are going to do for the charge given you already have the infastructure. they should waive it.

Openeir charge the retailers the same for new and existing installations (and its quite a bit more than €99 so they are sucking up some of the charge already).

Comreg :rolleyes:

Cyrus

dam099 wrote: »

Openeir charge the retailers the same for new and existing installations (and its quite a bit more than €99 so they are sucking up some of the charge already).

Comreg :rolleyes:

Ok but I don’t get what they are charging for ? In my case I don’t even use the provider modem so are they being charged for transferring my account across to them ?

dam099

Cyrus wrote: »

Ok but I don’t get what they are charging for ? In my case I don’t even use the provider modem so are they being charged for transferring my account across to them ?

They apparently changed it because one provider in particular was taking the p#ss, not taking on any customers requiring an installation but poaching them after their year was up after another provider paid the installation charge.

From what I have read here there was a proposal to do some sort of partial recovery in such situations between the old and new providers but Comreg decided it was too complicated and instead told Eir to charge the same for new and existing installations (and I think the new rate for both may the same or close to the same as the old one for just new installations).

vistaphotos

Already with Sky, looking to move since price is gone up after 12 months.
Eir or Vodafone won't waive the installation charge of €99.99 but Eir are offering €50 off the bill so likely will go with them.

Cyrus

vistaphotos wrote: »

Already with Sky, looking to move since price is gone up after 12 months.
Eir or Vodafone won't waive the installation charge of €99.99 but Eir are offering €50 off the bill so likely will go with them.

whats the eir charge for a year?

Vodafone are 540 (plus the 99)

for 300mb

domeld

I'm on this same boat.
Currently with eir on 300 Mb package (39.98 pm) price is going up end of the next month.

Got offer from eir 46 euro for 150 Mb

Sky - 35 for 12 months (50 euro installation charge)
Vodafone - 25 for 6 months thereafter 50 euro (99 euro installation charge)

Above prices are for 150 Mb and they are the cheapest for now.

Any experience with SKY are they any good?

Thanks
D.

Cyrus

domeld wrote: »

I'm on this same boat.
Currently with eir on 300 Mb package (39.98 pm) price is going up end of the next month.

Got offer from eir 46 euro for 150 Mb

Sky - 35 for 12 months (50 euro installation charge)
Vodafone - 25 for 6 months thereafter 50 euro (99 euro installation charge)

Above prices are for 150 Mb and they are the cheapest for now.

Any experience with SKY are they any good?

Thanks
D.

They are all the same , same service different name on it

vistaphotos

- Have been very happy with Sky 150MB, would stay with them, but they want to charge €65 per month (down from €75 when I said I'd leave). Originally got Sky as we wanted satellite dish set up after moving house and TV+broadband bundle was good for first 12 months
- Gone to Eir 150MB for €40.99 per month instead, €99 setup (only if you sign up via web chat, strangely in store and over the phone it's €150 setup fee, made no sense to me wither), €50 refund back on the bill in month 2 or 3, 12 month contract. https://www.eir.ie/broadband/
- Will likely be switching again this time next year.