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Need old phone number back

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  • 11-01-2020 12:22pm
    #1
    badge1123
    Registered Users Posts: 115 ✭✭


    Hi I need to talk to someone from virgin media

    Hi my partner got a new sim card from eir a few months ago because her old account with virgin was cancelled. She had to get a new phone number from eir. I was just wondering is there anyway that she can get her old number back from yourselves? We had wedding invitations printed out and we only realised that they have her old number on them.


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    #2
    colm_mcm
    Registered Users Posts: 73,459 ✭✭✭✭colm_mcm


    Do you know that there’s a talk to virgin media forum?

    https://www.boards.ie/ttforum/1546

    They won’t be back online till this time Monday.

    Calling them would make more sense, freephone 1908.


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    #3
    badge1123
    Registered Users Posts: 115 ✭✭badge1123


    colm_mcm wrote: »
    Do you know that there’s a talk to virgin media forum?

    https://www.boards.ie/ttforum/1546

    They won’t be back online till this time Monday.

    Calling them would make more sense, freephone 1908.
    I did try to find a virgin media thread but it wouldn't let me post comments there. I'll try your link. Thank you


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    #4
    badge1123
    Registered Users Posts: 115 ✭✭badge1123


    colm_mcm wrote: »
    Do you know that there’s a talk to virgin media forum?

    https://www.boards.ie/ttforum/1546

    They won’t be back online till this time Monday.

    Calling them would make more sense, freephone 1908.

    Just tried them. They closed down there boards thread last month


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    #5
    colm_mcm
    Registered Users Posts: 73,459 ✭✭✭✭colm_mcm


    badge1123 wrote: »
    Just tried them. They closed down there boards thread last month

    Oh, sorry wasn’t aware they had closed. Definitely call them. Obvs if it’s your girlfriends old account they’ll want to talk to her not you.

    Do you know why the old account was cancelled, it would be unusual to not carry across the number at the time, was she disconnected or something?


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