Statement of Liability 2019

fitzparker

Macaonbhuit wrote: »

They spread the underpayment over the following year

I know it can be spread up to 4 years.

For example if someone owes €4000 it can be spread as €1000 per year. but can you come to a settlement agreement? say offer €3000 up front, can it be wrote off?

PCX

fitzparker wrote: »

I know it can be spread up to 4 years.

For example if someone owes €4000 it can be spread as €1000 per year. but can you come to a settlement agreement? say offer €3000 up front, can it be wrote off?

Would that not be a bit unfair to all the taxpayers who paid the full amount up front and on time without leaving any underpayment?

It would make it worthwhile for everyone to underpay and then go for a settlement agreement at a nice discount.

yalla345

Any yellow dots today ? Nothing here.

cnbyz

yalla345 wrote: »

Any yellow dots today ? Nothing here.

Nothing here.

Lipbalmpam

Nothing here, on hold to speak to someone at the moment. Wonder what this week's story will be?????

Lipbalmpam

Well I spoke to a supervisor who told me that because I was made redundant last year and have a job seekers benefit payment for 2019 there is technical issue blocking my sol from being released. The lady I spoke didn't sugar coat it which was refreshing and said IT are working on it, but she can't give me a date!!!!

fitzparker

PCX wrote: »

Would that not be a bit unfair to all the taxpayers who paid the full amount up front and on time without leaving any underpayment?

It would make it worthwhile for everyone to underpay and then go for a settlement agreement at a nice discount.

100% unfair, but was asking the question as with most companies (not that its fair) where a settlement can be agreed to clear it off

in fairness 4 years without added interest to pay it is more than enough.

cnbyz

Lipbalmpam wrote: »

Well I spoke to a supervisor who told me that because I was made redundant last year and have a job seekers benefit payment for 2019 there is technical issue blocking my sol from being released. The lady I spoke didn't sugar coat it which was refreshing and said IT are working on it, but she can't give me a date!!!!

I hope they are evaluating other options. like a workaround or something.

kilburn

Put mine in on Friday and got it today, they never processed medical expenses though

dundalkfc10

Lipbalmpam wrote: »

Nothing here, on hold to speak to someone at the moment. Wonder what this week's story will be?????

You think the poor people on the phone are withholding information from you? They don't know when the SOL will be completed and will tell people when they get an update

Macaonbhuit

Lipbalmpam wrote: »

Well I spoke to a supervisor who told me that because I was made redundant last year and have a job seekers benefit payment for 2019 there is technical issue blocking my sol from being released. The lady I spoke didn't sugar coat it which was refreshing and said IT are working on it, but she can't give me a date!!!!

Snap!!

kathc57

Yep filed my Mother's return on 4th January 2020 and heard nothing since. Keeps saying "We are processing your most recent request. Your Statement of Liability will be available shortly." No reply to my enquiry on 7th Feb 2020 either.

Lipbalmpam

dundalkfc10 wrote: »

You think the poor people on the phone are withholding information from you? They don't know when the SOL will be completed and will tell people when they get an update

I updated with the outcome of this weeks call. As mentioned before, I've been fed several different excuses each time I call. I haven't lost my cool with anybody on the phone, it's not their fault. Managed to get a supervisor today who was honest and told me she had no idea when it would be fixed. Finally an honest answer and not 'later this week' which is what I've been told 3 times!!!!

Username265

I called yesterday evening and it took about 25 mins but I was put through to a really nice fella. I was told part of my problem is that I resubmitted before my first return/SOL was processed. So the first one still has to be processed and submitting the second didn't help.

I told him that I know some people that got theirs soon after they resubmitted but he said that wouldn't have made a difference. All it did was add to the backlog and there's no way that the second one will be seen to before the first. They looked up both for me and the first one is the priority. So for anyone who got theirs soon after resubmitting it might have just been a coincidence.

They told me the usual we expect to have such and such done by next week but I should call back if I don't get anything by then.

dundalkfc10

Lipbalmpam wrote: »

I updated with the outcome of this weeks call. As mentioned before, I've been fed several different excuses each time I call. I haven't lost my cool with anybody on the phone, it's not their fault. Managed to get a supervisor today who was honest and told me she had no idea when it would be fixed. Finally an honest answer and not 'later this week' which is what I've been told 3 times!!!!

Supervisor lol

You do know they put you on hold until someone close to them is free from a call and they speak to taxpayer. Same as most call centres

yalla345

Almost march, still nothing. Yellow dot anyone?

damemcd

Apologies about this question but does yellow dot mean refund payment pending or just that case has been assessed ?

rsl1976

damemcd wrote: »

Apologies about this question but does yellow dot mean refund payment pending or just that case has been assessed ?

The Yellow Dot is just a notification in your online account that you have correspondence from Revenue.

Macaonbhuit

damemcd wrote: »

Apologies about this question but does yellow dot mean refund payment pending or just that case has been assessed ?

It just means you have corrspondance from revenue.

FGR

Unfortunately I've been told that the front counter at the Revenue offices in Waterford and Cork no longer deal with PAYE and that everyone is to be forwarded to the phone and online services.

Shame, too; I remember claiming a refund for surgery years ago against tax and was handed a cheque right over the counter.

That said; the information I got was second hand - there's no direct phoneline for the offices that I can find. I'm just hoping someone will actually look after this issue as my MyEnquiries has been sitting there for 6+ weeks without a response despite several phone calls and officers reassigning the case to themselves with no outcome. I have an SOL but it's wrong and I'm down as owing a massive sum.

Anyone else any joy? In fairness I know they're up the walls dealing with SOLs.

rsl1976

Nothing here.

Friend of mine works in a different section in Revenue and was telling me the staff on the phones are under huge pressure. Some are getting awful abuse on the phones with one guy she knows in particular having to come off the phones for a day or two after one quite nasty phone call.

It's a shame Revenue haven't provided some information on their website or twitter as people may not keep ringing then. The phone message hasn't been updated since January

FGR

rsl1976 wrote: »

after one quite nasty phone call.

No one has a right to be nasty to people - especially when it's staff who have no say in how the system works.

I have a feeling they're answering phones and manually pushing through the backlog - the least management could do is update the message on the phone system.

rsl1976

Anyone get anything over the weekend?

Lipbalmpam

Nope, crossing fingers for the morning!!!!!

yalla345

Nothing here. Submitted 2nd January. Called them 4 times. Heard 4 different stories.

gerbilgranny

dundalkfc10 wrote: »

Supervisor lol

You do know they put you on hold until someone close to them is free from a call and they speak to taxpayer. Same as most call centres

Not true. If they put you on hold and say they're putting you on to a supervisor, it will be someone of a higher grade to them who is a supervisor of that section.

yalla345

Anyone get anything today? Nothing here as expected

Lipbalmpam

Nope, nothing, zip, zilch, nada!!!!

yalla345

This is getting ridiculous now. :mad:

cnbyz

nothing for me either. I believe calling them is useless at this point.

yalla345

I agree with that. But what can we do? This is really frustrating and annoying. I just wish that they know how many people are suffering because of their uselessness.

Bikerguy

yalla345 wrote: »

I agree with that. But what can we do? This is really frustrating and annoying. I just wish that they know how many people are suffering because of their uselessness.

I feel for you....while i am sorted.... i went from 3th of january to 3 days a go... broke....with cc maxed out...

I am hoping that rest of yous will get sorted asap....

bp_me

My SoL has been showing as "available" for some time now. But when I hit view I get an error message saying "We are processing your most recent request. Your Statement of Liability will be available shortly."

Has this been everyone else's experience?

rsl1976

bp_me wrote: »

My SoL has been showing as "available" for some time now. But when I hit view I get an error message saying "We are processing your most recent request. Your Statement of Liability will be available shortly."

Has this been everyone else's experience?

Yes it's happening for everyone

Elysium1

Bikerguy wrote: »

I feel for you....while i am sorted.... i went from 3th of january to 3 days a go... broke....with cc maxed out...

I am hoping that rest of yous will get sorted asap....

Ah bikerman! You remember us! Even after you became a rich man, you still come around to see us :pac::cool: .


Yeah another early January here, 2nd I think, nothing this morning.



About what to do, I did tweet at them and @ everyone who would listen, papers etc. hoping for some, any traction.

dundalkfc10

dundalkfc10 wrote: »

Supervisor lol

You do know they put you on hold until someone close to them is free from a call and they speak to taxpayer. Same as most call centres

Yeh you keep telling yourself that.

Their is 1 EO for every 20 CO's on the phone in Dublin anyway.

Every 2nd or 3rd person is looking a supervisor now the SOL are not issuing. You think 1 EO is going around 20 people talking to anyone who wants talk to him or her?

Macker1

Nothing changed at all in since submitting early Jan. I did raise an Enquiry and after a few weeks got a response saying that something had been manually done to process it so I should have something by Friday........ Last Friday came and went with no change whatsoever.

I'm not stuck for cash but it bothers me that I haven't got this closed out.

WEZANGO

Actually thats what I thought about today. Why none of the newspapers write about it?

Also next time I have to pay my car tax, I'll just print the page that says 'Your statement of liability will be availabe shortly' and put it under my windshield.

Elysium1 wrote: »

Ah bikerman! You remember us! Even after you became a rich man, you still come around to see us :pac::cool: .


Yeah another early January here, 2nd I think, nothing this morning.



About what to do, I did tweet at them and @ everyone who would listen, papers etc. hoping for some, any traction.

FGR

Still waiting for an answer for the MyEnquiries I sent in over 7 weeks ago.

I've phoned Revenue who, although were courteous, assigned the matter to themselves on each occasion only for the matter to sit there again for weeks again.

I feel like I'm left floating. My positivity is draining slowly but surely. I'm hoping it hasn't fallen through the net.

Lipbalmpam

And then just like that the magic yellow dot appeared!!!!!

Macaonbhuit

What date do you submit?

rsl1976

Mine is there too this morning.

Originally submitted on 14th January and resubmitted again in February. I know someone who knows someone who works in Revenue and they said all they could see was the original one we had submitted which had not been approved (couldn't find receipts for medical expenses). Told me to resubmit which i did on 28th Feb.

Lipbalmpam

Macaonbhuit wrote: »

What date do you submit?

I submitted on 20th Jan......

Macaonbhuit

I'm the 10th Jan. Obviously a completely random system

rsl1976

Macaonbhuit wrote: »

I'm the 10th Jan. Obviously a completely random system

Hopefully it's not going to be much longer.

Elysium1

SoL in my inbox today. One millennium later.

Great I can stop bitching now 😂

Bikerguy

Seems random....for me submitting the sol again kinda helped i believe....


Hey to all of you that got it recently.. money if due will hit your account in 2 days in general...


To all waiting.... be patient it will come.... the hard times are there so we can appreciate the good times more...

tonkpills

FGR wrote: »

Still waiting for an answer for the MyEnquiries I sent in over 7 weeks ago.

I've phoned Revenue who, although were courteous, assigned the matter to themselves on each occasion only for the matter to sit there again for weeks again.

I feel like I'm left floating. My positivity is draining slowly but surely. I'm hoping it hasn't fallen through the net.

Just got a reply at 09:04 after the same amount of weeks waiting. Same excuses with no resolution.

zepman

Macaonbhuit wrote: »

I'm the 10th Jan. Obviously a completely random system

Yeah, I submitted mine by the evening of Jan 1st and don't have the SOL yet. Thought I was being smart doing it as early as possible.

yalla345

Still nothing here. I just gave up. Not checking my account anymore. They know where to go.