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Change savings direct debit

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  • 21-01-2020 10:32am
    #1
    Danniilong
    Registered Users Posts: 51 ✭✭


    Ihave a savings account set up for my 2 children, one is set up as a standing order and iam able to change the savings amount. The other which was set up in branch is set up as a direct debit from my account to the childs. I now want to change the amount bytcant figure out how to do it online or the app, is there a way without calling into the branch?


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    #2
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Hi There,

    Thanks for getting in touch with us here on Boards this morning.

    Can I ask what type of savings accounts are set up for your children? If the savings account that is funded by direct debit is set up in your child's name, it would be necessary to make this amendment in the branch.

    If the account is set up in your own name, then you can certainly make this amendment over the phone or online by contacting our Customer Service Team. They can be contacted either [font=Calibri","sans-serif]by phone on 0818 365 365, or by Secure Message on your 365 online account (on laptop/computer) by following 'Service Desk' > 'Ask a Question'. The Team are available Monday to Friday 8am-12am and Saturday to Sunday 9am-6pm.[/font]

    [font=Calibri","sans-serif]Thanks,[/font]
    [font=Calibri","sans-serif]Aisling.[/font]


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