NCT discontinue lift inspections (now with places with working lifts)

beauf

barneygumble99 wrote: »

https://www.ncts.ie/1115

It’s there under this sub-heading
Temporary Suspension of Vehicle Inspection Lift in NCTS - Update
....

Took about 30 seconds to find it

Why they can't email those waiting for tests is baffling. They should be able to see those people waiting on a third test and let them know where to go.

I don't think that list is the full story. I think they have some lifts in those locations not every lane. I could be wrong.

JustAThought

I booked a test and paid it in full - did it a few weeks ago and because if a headlamp broken got an unconditional fail sheet. When the lamp was replaced I expected to get a conditional pass sheet ( the fail being the ramp test not done) but they refused to give me this sheet BECAUSE i had booked for a few weeks ahead the full ramp test which was not available on the original booking. Which mean I would have a palaver if stopped by a guard and not be able to get an insurance quote.

I feel sorry for the girls on the phone but it really is a bloody disgrace. I have to have the car and am supposed to legally compliant but there is zero accommodation on not being able to get a quote because your NCT is out and if you are refused unsurance you are legally supposed to declare this as it is weighed against you on your quote policy. As usual the govt has a duty, responsibility and charge for everything in taxpayers but no accommodation for their own nonsense which is inflexible and shows no ability to adapt to the reality of what is happening. More stress and trouble for the overburdened taxpayer and citizens worried about keeping within the law and f* all accommodation, proactivity, problem solving or common sense . It really boils my blood.

Car99

JustAThought wrote: »

I booked a test and paid it in full - did it a few weeks ago and because if a headlamp broken got an unconditional fail sheet. When the lamp was replaced I expected to get a conditional pass sheet ( the fail being the ramp test not done) but they refused to give me this sheet BECAUSE i had booked for a few weeks ahead the full ramp test which was not available on the original booking. Which mean I would have a palaver if stopped by a guard and not be able to get an insurance quote.

I feel sorry for the girls on the phone but it really is a bloody disgrace. I have to have the car and am supposed to legally compliant but there is zero accommodation on not being able to get a quote because your NCT is out and if you are refused unsurance you are legally supposed to declare this as it is weighed against you on your quote policy. As usual the govt has a duty, responsibility and charge for everything in taxpayers but no accommodation for their own nonsense which is inflexible and shows no ability to adapt to the reality of what is happening. More stress and trouble for the overburdened taxpayer and citizens worried about keeping within the law and f* all accommodation, proactivity, problem solving or common sense . It really boils my blood.

They should have stopped all ncts until the lifts are operational, half a test is good to no one. If applus lost their revenue stream I'd bet the issue would be fixed alot quicker. As it is theres no incentive for them to pay a premium to get repairs done or find alternative lifts as they still get their NCT fee regardless. It's a joke. As you said getting refused insurance is a black mark against you and makes it difficult to get a quote from any insurance company in the future.

Esel

Car99 wrote: »

They should have stopped all ncts until the lifts are operational, half a test is good to no one. If applus lost their revenue stream I'd bet the issue would be fixed alot quicker. As it is theres no incentive for them to pay a premium to get repairs done or find alternative lifts as they still get their NCT fee regardless. It's a joke. As you said getting refused insurance is a black mark against you and makes it difficult to get a quote from any insurance company in the future.

That's scaremongering IMO. A refusal for not having a current NCT is a totally different scenario to the more usual reasons for a refusal, and it would be very surprising indeed if it had *any* repercussions regarding future quotations etc.

User1998

You can just ring and ask “Is it possible to get an insurance quote on a car with a partial NCT test due to the current situation?”

That’s never going to go against you

Deisekickboxing

Disgusting profiteering from NCTS running tests in the midst of this pandemic,
1 infected persons vehicle can transfer virus to through contact footwear gloves clothing to the next innocent customer .......

Car99

Esel wrote: »

That's scaremongering IMO. A refusal for not having a current NCT is a totally different scenario to the more usual reasons for a refusal, and it would be very surprising indeed if it had *any* repercussions regarding future quotations etc.

I'm not scare mongering and I'm not talking about a refused quote before you take out insurance, I'm talking about having insurance renewal being refused because you dont have a valid NCT try and explain to the person giving you a quote ticking boxes next time you try getting a quote . The have yes and no boxes to tick .

beauf

Car99 wrote: »

I'm not scare mongering and I'm not talking about a refused quote before you take out insurance, I'm talking about having insurance renewal being refused because you dont have a valid NCT try and explain to the person giving you a quote ticking boxes next time you try getting a quote . The have yes and no boxes to tick .

I don't tick any boxes when renewing. You must be shopping around which new insurance policy not a renewal. In which case you should ring, so there are no boxes.

EltonJohn69

Have mine on Thursday.. really expected them to be canceled... doesn’t seem safe having some one potentially sick in the car

sligojoek

EltonJohn69 wrote: »

Have mine on Thursday.. really expected them to be canceled... doesn’t seem safe having some one potentially sick in the car

I've the lift test friday week. Seriously thinking of cancelling or deferring it.

MrsMcSteamy

I'm due my first nct by the end of this month. Holding off booking the car in as I'm skeptical about the whole thing. Will give it until the weekend and see from there if things have changed

beauf

EltonJohn69 wrote: »

Have mine on Thursday.. really expected them to be canceled... doesn’t seem safe having some one potentially sick in the car

The shambles rolls on...

barneygumble99

EltonJohn69 wrote: »

Have mine on Thursday.. really expected them to be canceled... doesn’t seem safe having some one potentially sick in the car

So why don’t you cancel it??

Vic_08

Mine expires at the end of this month, I will not be exposing myself and the car to possible contamination that clearly flies in the face of current health guidelines in order to obtain a piece of paper.

All bureaucracy that has no immediate need to be carried out should be postponed for the duration of this, an NCT is no more necessary than visiting a pub or coffee shop.

Dilbert75

My guess is that, until people are forbidden from driving, NCT is seen as a necessary element of ensuring that driving is safe. I've a test on Saturday and will go ahead with it with the greatest of unease and the most strict of precautions.

EltonJohn69

barneygumble99 wrote: »

So why don’t you cancel it??

My NCT is out of date end of the month

kippy

Hi all,
NCT due to expire in a few days.
Did the NCT back in Feb. It failed on headlight alignment and they didnt do the underbody inspection.
I fixed the headlight myself (dodgy bulb). I tried initially to book a retest and underbody in Galway/Ballinasloe but could never get anyone on the Dublin number.
Anyway between that an a few family emergencies that went on for a few weeks the 30 days expired in early March. So a full test is needed again (which is fine tbh) but
1. I do not see any dates available anywhere locally anytime soon.
2. There is still no level of clarification/communication from anyone on whether underbody is available and where it is available.
3. The Coronavirus issue - it's a high risk location as far as I can see, so I am not gonna put myself in that area.

As such, I am probably going to leave it till things settle, take my chances. It's not likely will be using the car much anyway.
I have to say though, the communication or lack thereof on this is appalling an the silence/lack of decision making re th coronavirus/underbody is ridiculous.

beauf

I'm the same. Struggled to get appointment after Xmas. Got one passed except the lift test. Then got a lift test and something was spotted that requires a new part and retest on the non lift part of the test that I'd already passed. Part replaced. But can't get a test.

The instruction at that time on the phone was they would be in touch. So in theory I should just wait for that despite my NCT being expired.

The new instruction on the website only is that they are working as normal and just doing social distancing. No mention about surfaces etc. Again poor communication.

Logically if there had been transmission by NCT through tracing it would have been shut down. But I'd like to hear that from a medical resource not some comment on a website from a service which I don't have any confidence in.

vw4life

kippy wrote: »

Hi all,
NCT due to expire in a few days.
Did the NCT back in Feb. It failed on headlight alignment and they didnt do the underbody inspection.
I fixed the headlight myself (dodgy bulb). I tried initially to book a retest and underbody in Galway/Ballinasloe but could never get anyone on the Dublin number.
Anyway between that an a few family emergencies that went on for a few weeks the 30 days expired in early March. So a full test is needed again (which is fine tbh) but
1. I do not see any dates available anywhere locally anytime soon.
2. There is still no level of clarification/communication from anyone on whether underbody is available and where it is available.
3. The Coronavirus issue - it's a high risk location as far as I can see, so I am not gonna put myself in that area.

As such, I am probably going to leave it till things settle, take my chances. It's not likely will be using the car much anyway.
I have to say though, the communication or lack thereof on this is appalling an the silence/lack of decision making re th coronavirus/underbody is ridiculous.

All the information is on the nct website

Due to have the lift part of the NCT done. Rang up to book in and told no guarantee it'd be done in Waterford as only one lift in operation.

kippy

vw4life wrote: »

All the information is on the nct website

You mean this?
https://www.ncts.ie/1115
Updated on the 20th of March (5 days ago) with some details.

They have a list of email addresses/phone numbers to communicate with people who have only had a partial test but have failed to do so.
It's their fcuk up - they should be proactive about resolving the situation.

sillysocks

[Deleted User] wrote: »

Due to have the lift part of the NCT done. Rang up to book in and told no guarantee it'd be done in Waterford as only one lift in operation.

I rang for the lift test in Waterford earlier in the week and the next appointment was May.

beauf

vw4life wrote: »

All the information is on the nct website

Its not enough.

vw4life

beauf wrote: »

Its not enough.

What do you need to know

kippy

vw4life wrote: »

What do you need to know

They need to be more proactive about getting cars that couldn't be fully tested tested.
Sticking a notice on the website once every few weeks isn't being proactive.
Now we see that there's a massive backlog which will force those caught up in this into issues with their expirary through no fault of their own. No communications on how NCTS plan to deal with this.

beauf

vw4life wrote: »

What do you need to know

Will I be charged full price even though the delay was nothing to do with me.

Also what precautions in terms of cleaning inside my car are going on, or should I do with the cleaning products I can't get.

Will I get a lift. Because what they say is working on the website has in the past not been true in the center.

Is the car legal on the road? Without a NCT, since the lift crisis.
Will I get fined, points?
Is the insurance invalid, since the lift crisis.

vw4life

beauf wrote: »

Will I be charged full price even though the delay was nothing to do with me.

Also what precautions in terms of cleaning inside my car are going on, or should I do with the cleaning products I can't get.

Will I get a lift. Because what they say is working on the website has in the past not been true in the center.

Is the car legal on the road? Without a NCT, since the lift crisis.
Will I get fined, points?
Is the insurance invalid, since the lift crisis.

I can see all the info on website. Have you clicked on the frequently asked questions part

beauf

It isn't. Some of this information isn't even the remit of the NCT. The website basically says its will be grand, we think, maybe.

Pops_20

Blarney Cork NCT centre resumed lift inspections yesterday. All 4 lifts are now operational.

You think they'd put an announcement on the website asap?

beauf

Probably is on the website in some none obvious place.

kippy

vw4life wrote: »

I can see all the info on website. Have you clicked on the frequently asked questions part

Why aren't they proactively communicating with those people who have been impacted by this? They all all the contact information?

Xcellor

MOT in UK is now not mandatory for next 6 months.

What's the story now I have done test and got a partial completion. My cert is expired. Can I drive my car legally?

Odyssey 2005

Xcellor wrote: »

MOT in UK is now not mandatory for next 6 months.

What's the story now I have done test and got a partial completion. My cert is expired. Can I drive my car legally?

I'm in the same boat. I photocopied the sheet they gave me and left it in the glovebox. Fuk the one who stops me. We would be in s different situation if the wardens could ticket you for no nct.

Agent Coulson

I emailed the NCT yesterday morning after not being able to contact them by phone as no one seemed to be answering the phone..

I wanted an update on my local centre to see if there was an update on the them getting a lift.

I send that email at midday yesterday and have yet to get a response that is totally unacceptable from them.

greasepalm

Agent Coulson wrote: »

I emailed the NCT yesterday morning after not being able to contact them by phone as no one seemed to be answering the phone..

I wanted an update on my local centre to see if there was an update on the them getting a lift.

I send that email at midday yesterday and have yet to get a response that is totally unacceptable from them.

Maybe the computer caught a virus:D

coffeepls

I rang them around midday and eventually got through. Booked for the underbody test no problem.

The only thing I wanted to say was that I was holding on the phone for a long time. That didn’t surprise me, but just to let you guys know that sometimes there is complete silence on the end of the line - you’d swear the phone was dead, and I nearly hung up a couple of times.

The hold goes from ringing phone to message to ringing tone to silence, and in random order. I only stayed on the line because I’d nothing else to do.

darragh o meara

Anyone know what the story is in Cahir, Co Tipp? Do they have lifts working?

sligojoek

coffeepls wrote: »

I rang them around midday and eventually got through. Booked for the underbody test no problem.

The only thing I wanted to say was that I was holding on the phone for a long time. That didn’t surprise me, but just to let you guys know that sometimes there is complete silence on the end of the line - you’d swear the phone was dead, and I nearly hung up a couple of times.

The hold goes from ringing phone to message to ringing tone to silence, and in random order. I only stayed on the line because I’d nothing else to do.

What centre was that?

beauf

Its made it to the headlines now...

https://www.thejournal.ie/nct-ireland-coronavirus-open-appointment-5057058-Mar2020/

The wife was in the Little Island centre in Cork a few days back. She asked what precautions they were taking and was told just gloves. No masks, no wipes for steering wheels etc. She knows a tester and when she spoke to her about it she said that when they complained to their manager about the lack of protection he actually told them to “man up”.

You couldn't make it up. Bring people together into locations which were pretty poor cleaning even before this. Then make them come back 2 or 3 times.

coffeepls

sligojoek wrote: »

What centre was that?

Naas - it’s only been fully up and running the last few days

KinnegadKid

Any word on the lifts in the Mullingar NCT Centre lads and lassies

Jayzee.

Gov should prob suspend

Spreading the virus between going to mechanics(if even available) and NCT centre and stress

magic123

KinnegadKid wrote: »

Any word on the lifts in the Mullingar NCT Centre lads and lassies

Lifts not working there. Was on friday,guy who works there said another 5 6 weeks without lifts

Agent Coulson

I’m still waiting for a reply to my email sent on Tuesday.

Yesterday I spent 27 minutes on hold to finally l get through only to have the kind lady tell she could not hear me and telling me to ring back before hanging up on me.

sitstill

I had my NCT on the 8th of March. Passed except had no underbody test due to lift. They said they’d contact me but I’ve heard nothing. Should I ring or just keep waiting?

Buffman

Had a full test in Naas the other day. Luckily they recently got the ramps fixed.

Some testers wearing masks, some using scarves/neck gaiters or with their jumpers pulled up onto their face and some with nothing. Mustn't be any official policy for them. All wearing gloves alright.

They're only allowing 2 people inside at a time so lots of people waiting outside observing social distance. I'd advise you to bring rain gear if the weather's not great. Luckily the sun was shining for me so after doing the paperwork I just waited outside and he brought the result out to me.

I think that these incomplete tests should be halted now, completely unnecessary risks now bringing people in for a half test and expecting them to risk it again at some stage in the future for another test.

Tea drinker

sitstill wrote: »

I had my NCT on the 8th of March. Passed except had no underbody test due to lift. They said they’d contact me but I’ve heard nothing. Should I ring or just keep waiting?

Do ring, at least make a date so you can say to cops you have rescheduled.
keep the incomplete cert or copy of with car.

Don't ask about why they can't do lift inspections on boards, you will be accused of wanting to kill the mechanics, and also will be accused of calling them cowards if the don't do the inspection.
Even though Applus staff were doing their own inspections on Applus lifts that Applus are paid to provide service with.
And no actual garage in the country is closed due to not having lifts. Applus is not at fault in any way, in fact it's all the unreasonable customers fault.

Fann Linn

Will NCT tests go ahead now?

wonski

Fann Linn wrote: »

Will NCT tests go ahead now?

We can close the thread now.

I will have to drive with no nct for another 2 weeks...

Hopefully people will listen this time.

siblers

I've a retest, no idea what will happen if the lock down is still in place after the retest has expired