Eir to charge customers €5.99 per month

MB05

adrian92 wrote: »

Excellent point.

I have given my email to my bank.

I should have asked the bank why they wish to have my email?

Perhaps the same has happened to others or I am stupid?

I know Ulster Bank send emails similar to Paypal etc saying your latest statement is ready or in the case of the recently updated online security measures banks would have forewarned their customers to log on to their accounts and make sure their details were up to date as your phone would now be used to verify transactions you are making on your online account.

Your email address is just like your home address to me. If you do things electronically your notifications are sent to your email account. If you request paper notifications they are posted out.

Fogmatic

To me email's the best way for bank notifications, as for many other messages (fast but not an interruption). I think Ulster Bank's make a point of not containg links (can't see at the mo, due to inbox deletions), though I always go to their website.(among some others) by typing in the URL anyway (it's about as short as any).

I might equally choose SMS (if it's an option), but maybe not if I was in public places a lot.

Some of my websites are taking several days so far to update. Once the crucial ones are done, maybe a good idea to next start the process at any remembered as slow to sign up at in the first place!

oscarBravo

rogue-entity wrote: »

Absolute rubbish to suggest folks are "using the internet inefficiently" if they try to send file attachments larger than 18MB...

I have to disagree. Email is a horribly inefficient file sharing mechanism. If you need to share large files, there are much, much better ways to do so.

Fogmatic

True, but email is still the easiest way for small files between many people.

I never did seem able to send any attachment directly from eircom/eir webmail though (no problem via a 3rd-party viewer, for some reason).

rogue-entity

oscarBravo wrote: »

I have to disagree. Email is a horribly inefficient file sharing mechanism. If you need to share large files, there are much, much better ways to do so.

If you read the full paragraph I said "and correlate that with the high prices charged by US ISPs".

I reject the assertion that "inefficient use" of email will drive us towards US prices.

I agree that email was not designed for, and is not efficient for, sharing files. Nonetheless it is useful for small single documents which is what most folks would be using it for

Hotblack Desiato

rogue-entity wrote: »

To the topic at hand, I wonder if the move to charge would coincide with outsourcing the email operation entirely to, for example, Google and the fee is just recovering the per-user fees involved.

BT outsourced their old IOL / Ocean / etc emails to Blacknight last year, Blacknight will start charging sometime this year but will have given a year free at that stage.

Shapey Fiend

Blah. The old business email is on Eir been using our own for maybe 6 years but still get a few quotes in on the old one.

notahappycamper

Trying to send email using my @eircom.net address from my iPhone using cellular (Vodafone) is not working and no error message.

My SMTP settings are mail.iol.ie port 25 SSL off

Anyone else experiencing issues? What SMTP settings are you using?

Wibbs

My eircom account has been dead for a couple of weeks now. Just won't log in. A few people I know are in the same boat. Contacting Eir over this seems to be a totally pointless exercise.

Hotblack Desiato

notahappycamper wrote: »

Trying to send email using my @eircom.net address from my iPhone using cellular (Vodafone) is not working and no error message.

My SMTP settings are mail.iol.ie port 25 SSL off

Anyone else experiencing issues? What SMTP settings are you using?

Why are you using an IOL server?

Fogmatic

notahappycamper; could it just be a dip in your cellular signal?

notahappycamper

Hotblack Desiato wrote: »

Why are you using an IOL server?

As Vodafone have stopped their relay since 2018 and the IOL one worked.

I subsequently changed to Eir’s mail1.eircom.net and it’s working over Vodafone cellular. Will test tonight over Vodafone broadband.

mneylon

Hotblack Desiato wrote: »

BT outsourced their old IOL / Ocean / etc emails to Blacknight last year, Blacknight will start charging sometime this year but will have given a year free at that stage.

We haven't made a final decision on that yet.

We will let people know in advance if we do decide to start charging this year

Michele

Hotblack Desiato

mneylon wrote: »

We haven't made a final decision on that yet.

We will let people know in advance if we do decide to start charging this year

Michele

Thanks for the update. I was basing that on the email I got when the service transferred over.

adrian92

notahappycamper wrote: »

Trying to send email using my @eircom.net address from my iPhone using cellular (Vodafone) is not working and no error message.

My SMTP settings are mail.iol.ie port 25 SSL off

Anyone else experiencing issues? What SMTP settings are you using?

Yes. Same with me, and probably many more

notahappycamper

adrian92 wrote: »

Yes. Same with me, and probably many more

Using mail1.eircom.net works for me on cellular with Vodafone but not on their home broadband.

mneylon

Hotblack Desiato wrote: »

Thanks for the update. I was basing that on the email I got when the service transferred over.

Fair enough.
We basically said we'd offer it free for at least a year, so we'll let you all know if there's any changes.

Michele

Fogmatic

Internet down all day here. Wondered if it was a countrywide congestion problem, and there seems a consensus that it is (as far as I can tell from the people with any leisure to post on Boards!).

If it stays this congested, I wonder if eir will consider deferring the eircom.net deadline? Especially as some of the most vulnerable people now are the most likely to be on the old addresses (and some might still have not heard about it). I don't know how much the healthcare system uses email to contact patients, but would guess that many of the addresses they might have are eircom.net ones.

No cellular signal here this morning either, but it's recovered enough (for the moment) to use cellular data for slow internet in one room.

Fogmatic

Our internet came back sometime after 5.50, just the date & time I guessed it would be busiest! (Maybe the systems are more robust than I realised).

habanerocat

notahappycamper wrote: »

Trying to send email using my @eircom.net address from my iPhone using cellular (Vodafone) is not working and no error message.

My SMTP settings are mail.iol.ie port 25 SSL off

Anyone else experiencing issues? What SMTP settings are you using?

I think they are all shut down now. A few months ago I used a third party outgoing server called SMTP2GO. Worked well and free for basic amounts of email. But have since moved to outlook.com and changed my email address altogether.

Mormegil

Despite changing it a couple of weeks back had an email today from our electric company on the eircom address I had previously used.

Went back to the site to see if the change had somehow not been done but the contact email is listed as the gmail one I switched it over to.

I guess parts of their system haven't been updated yet.


The username for the account was the old eircom address which might explain why they were still sending to that but I've now changed that as well (didn't spot it could be changed before).

Davy

This webmail charge is being put on hold due to the COVID-19 situation so gives everyone a bit more time to cancel this account.

paulboland

Eir website has updated change of date the charge will apply


In order to provide a better service we will charge €5.99 from the 2nd April 2020.


https://www.eir.ie/support/webmail/webmail-frequently-asked-questions/

SCOOP 64

paulboland wrote: »

Eir website has updated change of date the charge will apply


In order to provide a better service we will charge €5.99 from the 2nd April 2020.


https://www.eir.ie/support/webmail/webmail-frequently-asked-questions/

i thought it was from end of March anyway?

Fogmatic

Either they think 2 days are going to make all the difference or it's one of their mistypes!

worded

It’s such a chaotic time for eircom to be disconnecting people from their email addresses and their contacts.

they couldn’t have chosen a worse time. It’s very upsetting and disruptive for older people

They should really reconsider this move. It won’t be forgotten

adrian92

I cannot access my eircom email.
Perhaps a local issue.
I wonder have anyone else experienced this difficculity?

Dinarius

Given the current state of the planet and of its commerce, that this €5.99 thread is still going is, at best, amusing.

D.

vinby

The main issue now is that eir DEFINITELY DID NOT INFORM all its eircom.net users of the fact that their email address would be removed if they did not sign up for the new service.
Many eircom.net users are not aware of this change.

It would be most irresponsible of eir if they proceeded with this change under the present circumstance.

BowWow

Is eircom email actually working? Sent out mails to some friends and all delivered, except for the @eircom ones - returned saying server error.