Eir to charge customers €5.99 per month

emanresu

gipi wrote: »

The charge will apply to the use of an eircom.net or eir.net email address regardless of how you access it.

You were correct about this.
My eircom.net address is no longer usable through Outlook since 29th July.
Webmail already stopped a few weeks ago when the payment sign-up page
appeared there, but emails could still be sent and received by using Outlook.
But now the end has finally come and it doesn't work for Webmail or Outlook.

BrianD3

I am considering paying the charge, when I enter my username and password it doesn't let me login to my emails (I didn't expect it to) but I also get a not found error when I select manage my account. Am using the below link

https://www.eir.ie/email/login/

I thought it was 60 days from the start of July to when your account was permanently deleted - is counting to 60 yet another thing that Eir can't do right?

emanresu

BrianD3 wrote: »

I am considering paying the charge, when I enter my username and password it doesn't let me login to my emails (I didn't expect it to) but I also get a not found error when I select manage my account. Am using the below link
https://www.eir.ie/email/login/
I thought it was 60 days from the start of July to when your account was permanently deleted - is counting to 60 yet another thing that Eir can't do right?

I was able to get to the payment notice page previously, but I will not be signing up. Having seen your post, I tried it again now and I am getting "Login error".

The email said "This monthly subscription commenced on the 1st of July 2020 and is now available for you to sign up to. . . .
You have 60 days to sign up to the new service from the 17th of July 2020 before your email address, account and its data is permanently removed, this step is not reversible once complete."

VicMackey1

emanresu wrote: »

I was able to get to the payment notice page previously, but I will not be signing up. Having seen your post, I tried it again now and I am getting "Login error".

The email said "This monthly subscription commenced on the 1st of July 2020 and is now available for you to sign up to. . . .
You have 60 days to sign up to the new service from the 17th of July 2020 before your email address, account and its data is permanently removed, this step is not reversible once complete."

I got the exact same message and cant reach the sign-up page either. I sent them an email Thursday morning but haven't received a reply yet. When I tried to sign up to their app on android, it failed, saying that my Eircom email address didn't exist. I hope they haven't botched it and deleted email accounts early!

paulboland

August payment declined

There is no issues with my debit card to cause this to happen

Myself and a lot of customers getting email from eir webmail about failed payment today
I did not use the link in the email just in case it was scam email
I went to webmail website direct instead and logged into manage my account and seen listed today date 18/08/2020 payment declined


Other customers have posted same issue on Eir Facebook and Eir twitter

Webmail Account
July payment is listed as paid
August is listed as declined

Daffodil in Spring

paulboland wrote: »

August payment declined

There is no issues with my debit card to cause this to happen

......

Webmail Account
July payment is listed as paid
August is listed as declined

Same here.

Received an another email short time ago saying 'payment processing error' on eir's part.


"Dear Customer

You will have received a communication from us in the past 24hrs in error indicating that your webmail payment was unsuccessful. Please accept our apologies as this was a payment processing error on our part and your service remains unaffected. Your payment will be processed as soon as possible.

Regards
The eir webmail team"

Hotblack Desiato

They really are hopeless, aren't they!

okidoki987

I would love to know what % of eircom email users stayed signed up with the new charge, wouldn't have thought it was that many?

westyIrl

okidoki987 wrote: »

I would love to know what % of eircom email users stayed signed up with the new charge, wouldn't have thought it was that many?

I did but just to for time to allow for change over to an owned domain email service as no matter how I tried subscriptions would pop up that necessitated the eircom address to transfer over.

Once I get a run of a few months that nothing relies on it anymore, Eir can pick a window!

Jim

paulboland

Payment for August has been taken Today


Beware of lot of phishing emails failed charge notice that comes from info@eir
This is a fake eir email address has nothing to do with Eir Webmail
Do not click on the link in that email if you receive it

Legit emails from Eir Webmail come from noreply@eircom.net or no-reply@mails.eir.ie

You check your Eir Webmail Account use https://www.eir.ie/email/login/
Click manage my account to see payment details you added and to check payment history

the_syco

A pure fcuking shambles. But I expected no less.

25/08/2020|PAID|€5.99
18/08/2020|DECLINED|€5.99
17/07/2020|PAID|€5.99

vinby

Just out of curiosity what has been included in the promised new "improved eircom.net email service" for which they charge €5.99 per month ?

Fogmatic

okidoki987 wrote: »

I would love to know what % of eircom email users stayed signed up with the new charge, wouldn't have thought it was that many?

Same here (though I suppose data protection/company secrets will get in the way).
I didn't, and apart from my low budget, another reason was wondering if there'd be enough payers to keep it up anyway. (The only reason I hung onto my eircom address was that it felt increasingly cool to have bagged myname@the national provider, as was possible 20 years ago!).

loyatemu

I didn't sign up but I'm still receiving email into my Eircom accounts (via GMail) - when are they actually turning it off?

Imbusy22

I had to sign up for one month to migrate my Microsoft account to Gmail. It states the contract length is one month on FAQ page. However I was billed 5.99 again this month, and when checking in personal account information, there is no way to delete card details. The only way to cancel is a long phone call to 1800 number.........

Fogmatic

loyatemu wrote: »

I didn't sign up but I'm still receiving email into my Eircom accounts (via GMail) - when are they actually turning it off?

After the deadline.

(The most precise date I've been able to figure out, anyway).
Mine & Spouse's were turned off a few days after it, within 2 days of each other (probably ruling out an alphabetical sequence though, with our surnames starting with J...)

Mav11

Seem to be rejected from my Eir account from this morning. Indigo one still working.

SCOOP 64

My Eircom account 15 years finally came to a end yesterday ,cant sign in anymore, , don't care now, all transferred to Gmail.

phelixoflaherty

Signed up for 5.99 webmail just to be sure I got my email sorted out.
How do I cancel the service now?
Payment is being taken from my Revolute card?
Thanks in advance.

Cabaal

I hope many people used this as an opportunity to buy a domain name for their email,

Bought a domain for my personal email in 1999 and have changed email providers numerous times but I always have the same email.

Well worth it for less the 20e a year

byte

Cabaal wrote: »

I hope many people used this as an opportunity to buy a domain name for their email,

Bought a domain for my personal email in 1999 and have changed email providers numerous times but I always have the same email.

Well worth it for less the 20e a year

I was contemplating doing something like this, both for myself and at work.

I'm using Gmail at the moment.

Are you able to have the emails hosted online or are they all downloaded locally? So that multiple devices can see the same emails.

When you change providers, does it not entail a bit of work to set up new mailboxes or whatever?

Sorry for the probably silly questions!

Gadgetman496

When you buy your own domain you create your own email address, you are the email provider.

Your domain has to be hosted somewhere & that's any hosting company of your choice.

If at any point you decide to change your hosting provider, your email addresses don't change, they remain the same except they are channeled through a different hosting company.

You can check your email on your own domains email service or via any third party software such as Outlook.

Example:

If you bought a domain name called Black.com all your email addresses would be something@black.com

Tom@black.com

mary@black.com

Admin@black.com

Info@black.com

bobbyy gee

lots free email
Gmail outlook etc

Gadgetman496

bobbyy gee wrote: »

lots free email
Gmail outlook etc

Yes there are but you are missing the point here.

Owning your own domain & your own email address leaves you free of ever finding yourself in the situation that eir put many in after many years of building contacts via an address that eventually became shut down if you didn't pay to keep.

Hotblack Desiato

When the product is "free", you are the product.

lukin

Increased to €10 from the 1st July.

dball

lukin wrote: »

Increased to €10 from the 1st July.

Dempo1

lukin wrote: »

Increased to €10 from the 1st July.

They really just want this email service and it's users to go away

Mav11

Dempo1 wrote: »

They really just want this email service and it's users to go away

I'm surprised that @indigo.ie is still working. Is it not part of the Eir stable?

Dempo1

Mav11 wrote: »

I'm surprised that @indigo.ie is still working. Is it not part of the Eir stable?

Was that not Ireland on line? not sure, Eir want rid of eircom.net, I'm not sure why they just haven't closed it down, there must be some regulatory obstacle. Who in there right mind would pay €5 pm let alone €10pm for a s**** email service, I get why some initially had to hold on due to verifications, logins etc but no excuses anymore