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Online status of ATM Machines

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  • 04-02-2020 4:43pm
    #1
    Flesh Gorden
    Registered Users Posts: 1,301 ✭✭✭


    Hello

    Why is it not possible to check the status of your ATMs online?

    Most weekends, my local ATM outside the Hazlewood branch is either totally out of order, or limited to withdrawal only when I need to make lodgements.

    Each lodgement ATM is about 7Km from the next, so I've often wasted a lot of time driving from one to the other, with no way of knowing it that ATM is also out of order. 


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    #2
    Bank of Ireland: Richard F
    Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    Hi Flesh Gorden,

    Thanks for reaching out to us here on Boards.ie.

    We're sorry to hear you have experienced difficulty using some of our ATMs. We certainly understand the frustration. We will certainly link in with our ATM network to investigate this. This is a valid point and we appreciate all customer feedback, positive and negative, and we will certainly pass this on to our development team to look into.

    Many thanks,
    Richard


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