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Getting headphones repaired?

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  • 08-02-2020 12:21am
    #1
    OU812
    Registered Users Posts: 6,053 ✭✭✭


    I have a pair of Bose QC15s which have suddenly stopped working.

    They’re old and nowhere near modern tech, but I really like them.

    Is there anywhere in Dublin that would be able to take a look at them and repair them for a reasonable cost or are they uneconomical to repair?


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    #2
    kirving
    Registered Users Posts: 5,991 ✭✭✭kirving


    Call into Bose if you're near Dundrum in Dublin.

    Their aftersales is absolutely exceptional, and may give trade in on old/broken QC products.

    I was at the counter the other day to get a price on trading in a broken product. While I was there, three different customers walked away absolutely delighted with the unexpected service.


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    #3
    OU812
    Registered Users Posts: 6,053 ✭✭✭OU812


    bedlam wrote: »
    You could try seeking out a local Repair Cafe

    Thanks. Unfortunately no leads, but a handy bookmark to have.
    Kevin Irving wrote: »
    Call into Bose if you're near Dundrum in Dublin.

    Their aftersales is absolutely exceptional, and may give trade in on old/broken QC products.

    I was at the counter the other day to get a price on trading in a broken product. While I was there, three different customers walked away absolutely delighted with the unexpected service.

    Almost never out there, but will give them a call tomorrow & see if anything can be done. Appreciate it.


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    #4
    ED E
    Registered Users Posts: 36,167 ✭✭✭✭ED E


    Jan 15, 2020, 4:34pm EST:
    Bose plans to close its entire retail store footprint in North America, Europe, Japan, and Australia. The company announced the decision earlier today and pointed to the fact that its headphones, speakers, and other products “are increasingly purchased through e-commerce” as the reasoning. Hundreds of employees will be laid off as a result.

    Not sure if they're still operating.


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    #5
    AllForIt
    Registered Users Posts: 8,450 ✭✭✭AllForIt


    What's wrong with them? Is it a cable issue or what?


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    #6
    OU812
    Registered Users Posts: 6,053 ✭✭✭OU812


    AllForIt wrote: »
    What's wrong with them? Is it a cable issue or what?

    No idea, just stopped working.

    Outcome was I got onto Bose & they don't repair headphones, so they offered me a trade up of a pair of new (not refurbished) QC25s for €125.

    Sent me a label & UPS picked up the QC15s last Tuesday. Expecting the new ones to be delivered next week some time. Have bought a BT adapter in anticipation :)


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