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Contact Form 7 not working- Failed to send your message....

  • 14-02-2020 02:04AM
    #1
    Registered Users, Registered Users 2 Posts: 8,257 ✭✭✭


    Hi,
    If anyone can help solve this I'll be indebted to you!
    The contact form on my site was working fine- http://patrickdinneen.ie/contact/

    I tried to add reCAPTCHA and now get 'Failed to send your message. Please try later or contact the administrator by another method' error.

    I tried to un-do my changes (deactivated & deleted reCAPTCHA, deleted my site from https://www.google.com/recaptcha/ but still get the error.

    I have Contact Form 7 (version 5.1.6)

    Code in the form is:
    <div class="wpcf7-inline-wrapper">
    <p class="wpcf7-inline-field">[text* your-names placeholder "Your names"]</p>
    <p class="wpcf7-inline-field">[email* your-email placeholder "Email"]</p>
    </div>

    <div class="wpcf7-inline-wrapper">
    <p class="wpcf7-inline-field">[text* your-location placeholder "Wedding Location"] </p>
    <p class="wpcf7-inline-field">[text your-date placeholder "Date"] </p>
    </div>

    <p>[textarea your-message placeholder "Tell me about your big day!"] </p>
    [acceptance accept-this-1] Check here to accept the terms (<a href="#">Privacy Policy</a>) [/acceptance]


    [submit class:btn class:btn-accent class:btn-block "Contact Patrick"]

    clicking 'click here to accept the terms:
    Uncaught Error: Invalid site key or not loaded in api.js: 6Le3vNUUAAAAAKaSv5ZJMI_hQHnuum1M4inJD1hx
    at Uy (recaptcha__en.js:505)
    at Object.Do [as execute] (recaptcha__en.js:518)
    at Object.execute ((index):367)
    at HTMLDocument.executeOnContactform ((index):393)

    Clicking 'contact' button:
    Uncaught Error: Invalid site key or not loaded in api.js: 6Le3vNUUAAAAAKaSv5ZJMI_hQHnuum1M4inJD1hx
    at Uy (recaptcha__en.js:505)
    at Object.Do [as execute] (recaptcha__en.js:518)
    at Object.execute ((index):367)
    at HTMLDocument.executeOnHomepage ((index):389)
    at Object.wpcf7.triggerEvent (scripts.js?ver=5.1.6:367)
    at ajaxSuccess (scripts.js?ver=5.1.6:298)
    at Object.<anonymous> (scripts.js?ver=5.1.6:350)
    at i (jquery.js?ver=1.12.4-wp:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
    at x (jquery.js?ver=1.12.4-wp:4)

    From network feedback:
    {into: "#wpcf7-f10131-p633-o1", status: "spam",…}
    into: "#wpcf7-f10131-p633-o1"
    status: "spam"
    message: "Failed to send your message. Please try later or contact the administrator by another method."

    Thanks in advance,
    Pa.


Comments

  • Moderators, Society & Culture Moderators Posts: 17,642 Mod ✭✭✭✭Graham


    invalid site key suggests there's still some element of recaptcha lurking about.

    Have you tried creating a new/clean form?


  • Registered Users, Registered Users 2 Posts: 9,061 ✭✭✭Kenny Logins


    Is the key for the correct version?


  • Registered Users, Registered Users 2 Posts: 8,257 ✭✭✭dinneenp


    Thanks for the replies, I have it sorted.

    In 'Contact'- 'Integrations' reCAPTCHA was active and key values there.

    Removed keys and contact form works again.

    Cheers,
    Pa.


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