Uk channels in border region gone

kiddums

*Disclaimer - I have not been to the affected TV yet to confirm personally

My mother contacted me to see if I knew what was up. She rescanned the saorview TV as per its instructions and she has now lost all of the UK channels.

The house is in a border that has gotten the UK channels for decades and this is the first time I've heard of it being an issue.

Does anyone know what this issue could potentially be?

con747

kiddums wrote: »

*Disclaimer - I have not been to the affected TV yet to confirm personally

My mother contacted me to see if I knew what was up. She rescanned the saorview TV as per its instructions and she has now lost all of the UK channels.

The house is in a border that has gotten the UK channels for decades and this is the first time I've heard of it being an issue.

Does anyone know what this issue could potentially be?

Have a read of this. https://www.belfastlive.co.uk/news/tv/northern-ireland-television-sets-need-16830533

Jim_Hodge

I did it here and all are fine. Did they scan all channels or just channel 42? 45 needs scanning too.

kiddums

con747 wrote: »

Have a read of this. https://www.belfastlive.co.uk/news/tv/northern-ireland-television-sets-need-16830533

Thanks, I'll check the aerial when I get there.

I am wondering if that was changed in September why this issue has only arisen in the past week or so.

Jim_Hodge

kiddums wrote: »

Thanks, I'll check the aerial when I get there.

I am wondering if that was changed in September why this issue has only arisen in the past week or so.

It's a general retune finishing on 4th March.

http://www.nationalguild.ie/_fileupload/Documents/Retailer%20bulletin_A4_4.pdf

Digifriendly

AFAIK only Com 7 and Com 8 on Freeview will change frequency on 4th March. All other muxes will remain unchanged. Com 7 is moving from C51 to C55 and Com 8 from C60 to C56 on Divis.

Elvis Hammond

kiddums wrote: »

... I am wondering if that was changed in September why this issue has only arisen in the past week or so.

There's no reason retuning would have lost the channels. Maybe they'd failed just prior to the TV being retuned, without being noticed, due to an aerial fault or something.

Or the channel list just might have got messed up. As you say, some stuff to check.

Gerry Wicklow

Given the recent weather I'd check the aerial

magher

Maybe check channel 800+

Since the last few months my 10yr old Sony TV starting putting saorview on 1-20, and BBC et al on 800+, used to be the other way around.

Digifriendly

magher wrote: »

Maybe check channel 800+

Since the last few months my 10yr old Sony TV starting putting saorview on 1-20, and BBC et al on 800+, used to be the other way around.

I came across this problem on a older LG TV here in N. Ireland and this TV cannot rearrange channels so I did autotune with aerial disconnected to wipe all channels and then did manual tune on all muxes and Saorview channels reappeared in 800s with UK ones in proper positions.

terencemc

Well my first day of self isolation has been helping my elderly uncle try and recover the English channels he lost about two weeks ago which fits into this thread. I've done the automatic retuning and it has failed to pick them up. It can get all the Irish ones. I also read the Belfast article but can't get it to retune. For a novice to saorview what do I need to do to get them ?

Cheers

Elvis Hammond

terencemc wrote: »

Well my first day of self isolation has been helping my elderly uncle try and recover the English channels he lost about two weeks ago which fits into this thread. I've done the automatic retuning and it has failed to pick them up ...

There was no reason for UK channels to be lost 2 weeks ago: did someone try retuning the TV before yourself?

What part of the country are we talking here?

terencemc

Elvis Hammond wrote: »

There was no reason for UK channels to be lost 2 weeks ago: did someone try retuning the TV before yourself?

What part of the country are we talking here?

My little brother tried a week or so ago. It's near kells/athboy. The Belfast article in the link below suggested a change to frequencies with the transition ending two weeks ago

Elvis Hammond

terencemc wrote: »

My little brother tried a week or so ago. It's near kells/athboy. The Belfast article in the link below suggested a change to frequencies with the transition ending two weeks ago

The '2 weeks ago' part WRT UK channels, only concerned the likes of BBC4 HD & Ch.4 +1 HD, which already got a temporary move last September.

If the UK channels have all disappeared, & aren't just hiding down the list somewhere, then it's just poor signal.

Could be something obvious like a blown-down aerial.

terencemc

Elvis Hammond wrote: »

The '2 weeks ago' part WRT UK channels, only concerned the likes of BBC4 HD & Ch.4 +1 HD, which already got a temporary move last September.

If the UK channels have all disappeared, & aren't just hiding down the list somewhere, then it's just poor signal.

Could be something obvious like a blown-down aerial.

Cheers yeah when I retuned the first time they were there albeit with no sound or image. I repeated the automatic installation and they were gone the second time so maybe his dish has moved a bit...assuming I can reach the dish how do you know which direction to point it ?

Johnboy1951

terencemc wrote: »

Cheers yeah when I retuned the first time they were there albeit with no sound or image. I repeated the automatic installation and they were gone the second time so maybe his dish has moved a bit...assuming I can reach the dish how do you know which direction to point it ?

Dish?

Are these terrestrial or satellite channels that are missing?

terencemc

Johnboy1951 wrote: »

Dish?

Are these terrestrial or satellite channels that are missing?

BBC/CH4...Saorview box connected to a satellite dish. I checked my mams TV a few minutes ago which is close to my uncle and she has BBC etc etc so more than likely his dish I guess then.

Johnboy1951

terencemc wrote: »

BBC/CH4...Saorview box connected to a satellite dish. I checked my mams TV a few minutes ago which is close to my uncle and she has BBC etc etc so more than likely his dish I guess then.

A Saorview box will not connect to a satellite dish.
It connects to an aerial for reception of terrestrial broadcast TV & radio.

BBC/Ch4 stations are available on satellite not Saorview ...... but might be available on UK Terrestrial broadcast (Freeview) through an aerial if location is within range of transmitter.

Specify the make and model of the box so readers know what you are dealing with.

Is there an aerial and a sat. dish in place?

Elvis Hammond

terencemc wrote: »

BBC/CH4...Saorview box connected to a satellite dish. I checked my mams TV a few minutes ago which is close to my uncle and she has BBC etc etc so more than likely his dish I guess then.

If it's a satellite dish, then it's nothing to do with the thread topic here.

That's why I asked about location, with Kells/Athboy being just about in the area where terrestrial reception would have been used for UK reception, though I should have asked straight out if a dish was involved.

Anyhow, must be misalignment, damage, water ingress etc. If it's misalignment, it's probably the elevation that's gone off, & it will have to be pointed up or down a bit.

Also check that you're actually in the right channel list, & mightn't at one stage been looking at UK channels that might have been picked up by the terrestrial aerial but were then too weak to view.

castle2012

Hi All, Receiving from kilkeel with an ariel in my attic. Up till the last channel move had all the channels. After the re-tune lost the HD all the sd still working perfectly. Any suggestions on how to get the HD back?