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Storm damage - public loss assessor

  • 24-02-2020 11:46pm
    #1
    Registered Users, Registered Users 2 Posts: 873 ✭✭✭


    I went to my insurance broker today to begin the process of claiming for storm damage to my property.

    He wrote down a phone number and told me they deal with these type of claims.

    I rang the number. It was a public loss assessor. The guy at my insurance broker desk never said anything about a public assesor. I assumed it was just the broker/insurance company claim line.

    I didn't agree to use the assesor, I said I would get back to them.

    1. I thought it was a bit cheeky of my broker, maybe not?

    2. I can easily get my quotes and send them in to my broker, that stuff doesn't bother me at all. Any advantage to using the assesor? I only see the negative - I have to pay them 10%.


Comments

  • Registered Users, Registered Users 2 Posts: 11,052 ✭✭✭✭Jim_Hodge


    Would you not contact your insurer regarding the claim, rather than the broker? I always go through the insurer directly.


  • Registered Users, Registered Users 2 Posts: 2,997 ✭✭✭Eggs For Dinner


    Public Loss Assessors have their uses in a complicated property claim. I'm a claims handler and I would use one for a big loss. While I know my policy wordings and entitlements. I know little about construction and possible long term effects of water/fire damage etc.

    Your broker should have clearly identified that he was referring you to a PLA and that there would be a charge to you. The broker should also notify your insurer for you, co-ordinate paperwork and loss adjuster inspection


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