Setting up new tplink router to modem, totally confused!

pookiesboo

So two weeks ago we had bad thunder and lightening that fried our sky q box and router also. An engineer from sky came to replace the sky q box and because we didn't realise the router was gone at that stage he put a sky booster box and connected our modem to the booster with blue cable. We now have a tp link router so we can have wifi in the house but I honestly can not set it up. I've rang sky three times because now we have no sky mini box working and the sky q box is not connecting to the internet for some reason,I have no idea what cable goes in what slot.i rang sky to ask how much it would cost to have two standard sky boxes put it in instead and it would cost the same?!
Below are pics of sky booster, new tplink router and Arris modem
Any advice appreciated

srsly78

I don't think the port matters in this case - they are all valid ethernet ports. Check if one of them has uplink written on it (if it does use that one).

Once connected disable dhcp on the tp-link router. DHCP hands out ip addresses and you only want 1 device handling that.

To access admin for tplink plug laptop alone directly into it via ethernet, then should be something like: http://192.168.0.1 or 192.168.1.1.

Might have to read manual (the horror).

(probably the reason tp-link knocks you offline is the dhcp)

tplink <--ethernet---> sky router <---telephone line----> sky/internet
(just disconnect/ignore other devices until you get basics working)

The booster box is supposed to connect wirelessly, so it doesn't seem correct that the engineer wired it directly to the router. It won't work unless it has a signal to repeat I suspect. Get tplink working first, then figure out booster box.

pookiesboo

Thanks for your reply, believe me if there was a manual in the box i would be able to recite it backwards by now! So should I just unhook the booster box for now so and get the router going on its own with the modem so?

ED E

Hold on OP.


Are you with Sky or Sky Conway? Its not common to see an Arris unit like that used. Normally its the Sky Hub and thats it.

pookiesboo

No I'm with permanent. Never had sky broadband,that's why I'm confused as to why I've three different devices just get broadband? I rang up permanent but they were of no help basically said just plug the new router in and the wifi will connect itself. It doesn't.

ED E

Great job burying the lead there.....

pookiesboo

Permanet not permanent