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Incorrect details in app

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  • 09-03-2020 1:30pm
    #1
    retro:electro
    Registered Users Posts: 21,039 ✭✭✭✭


    Hello! Tried logging in to the app this morning to check my balance but the app is stating I’ve logged in incorrectly and that my account may be blocked.

    I don’t remember doing this but the weekend is a little hazy :/

    How do I rectify it?


Comments

  • Options
    #2
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Hi There,

    Thanks for getting in touch with us here on Boards.ie.


    [font=Arial","sans-serif]If you are struggling to log in to your 365 mobile banking app, you can try logging in on the full website version. You should have one PIN try remaining there.[/font]

    [font=Arial","sans-serif]Alternatively, if you are unable to log in to either you can contact our customer service team on Freephone 1800 946 156 and one of my colleagues will be more than happy to help[/font]


    Thanks, Aisling


  • Options
    #3
    retro:electro
    Registered Users Posts: 21,039 ✭✭✭✭retro:electro


    Will do.

    Thanks Aisling.


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