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wifi issue help

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  • 10-03-2020 8:32pm
    #1
    Eircom_Sucks
    Registered Users Posts: 3,193 ✭✭✭


    i have 320mb virgin media which to be honest has been faultless

    now i have a 40inch samsung Qled Q7F ( good model ) connected to the wifi

    and i have a iphone 11 pro max on it and my dinosaur laptop running win 7

    my issue is this

    iphone and laptop and ipads are faultless on it using mostly youtube and netflix etc

    but the tv seems to constantly lag and not work right , but if i unplug the router and then plug back in , it seems to work ok on youtube and netlix , but then after a while goes back to lagging

    i assume a tv of this quality should have a good internal wifi card

    anybody any ideas as to what is causing this ? firewire on tv is latest


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    #2
    BailMeOut
    Registered Users Posts: 2,985 ✭✭✭BailMeOut


    1st thing I'd try is to factory reset the TV. Hold down the power button until it starts to reboot. After reboot you will have to go through the setup to reconnect to your wifi.


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    #3
    DopeTech
    Registered Users Posts: 6,797 ✭✭✭DopeTech


    Yeah it sounds like the TV is the issue, not the WiFi. What make/model is it?


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    #4
    Eircom_Sucks
    Registered Users Posts: 3,193 ✭✭✭Eircom_Sucks


    DopeTech wrote: »
    Yeah it sounds like the TV is the issue, not the WiFi. What make/model is it?

    Samsung q7f qled


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    #5
    theteal
    Registered Users Posts: 7,593 ✭✭✭theteal


    Is it possible to cable it?

    You streaming 4k? Any difference with standard HD?

    what's the distance to the router? Any other electrical devices in the path?


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    #6
    Eircom_Sucks
    Registered Users Posts: 3,193 ✭✭✭Eircom_Sucks


    theteal wrote: »
    Is it possible to cable it?

    You streaming 4k? Any difference with standard HD?

    what's the distance to the router? Any other electrical devices in the path?

    2 feet from router

    netlix i have is SD , even youtube

    nothing else near it


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    #7
    theteal
    Registered Users Posts: 7,593 ✭✭✭theteal


    2 feet? Is it a trip hazard to cable it up?

    Wireless is only ever a fallback solution. I'd never rely on it for high bandwidth usage. TV streaming, games consoles etc should really be cabled. Fair enough if it's not possible but don't expect the same quality of service over WiFi.

    Also, I would assume the opposite for your TV's wifi card, I'd expect a low end NIC in the Q9 let alone the Q7. I'm fairly sure these TV's still come with a 10/100 Eth port - I know last years models did.

    Plug it in and see if it improves.


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    #8
    gibgodsman
    Registered Users Posts: 570 ✭✭✭gibgodsman


    The virgin superhub 3 is quite poor for WiFi I found, I ended up using it in modem mode paired with an Asus Router, which made every WiFi device work at full speed which was 500mbps compared to the 50-100Mbps they were getting before hand

    This does sound more like a TV issue though as it appares to be a ram issue in the PC something similar


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    #9
    BailMeOut
    Registered Users Posts: 2,985 ✭✭✭BailMeOut


    google the issue! Others are fixing as per my post above.


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