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How to change registered email address re vanishing eircom.net addresses?

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  • 13-03-2020 1:26pm
    #1
    Registered Users Posts: 986 ✭✭✭


    Could you point me to what the procedure is?
    Thanks!


Comments

  • Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi Fogmatic,

    Thanks for getting in touch.

    You can make the change on your online billing, however your original log-in/username is your eir email address, which will remain as your log-in/username, even after you change your email address for your correspondence from Electric Ireland.

    You will receive your bill notification email to your new email address - it will just be necessary to log in with your old log-in/username.

    If you would like to have the online billing deactivated completely so that you can set it up again with your new email address as your log-in/username, email eservice@electricireland.ie

    Kind regards,
    Una


  • Registered Users Posts: 986 ✭✭✭Fogmatic


    Thank you for the speedy reply Una.

    Hopefully this'll also help  a bit to spread the word about the eircom.net changes.
    (Eir hasn't been doing that thoroughly, and the best place I know for anyone wanting the details is an ongoing topic in the Broadband forum).


  • Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    You are welcome Fogmatic - we're happy to advise.

    Kind regards,
    Una


  • Registered Users Posts: 986 ✭✭✭Fogmatic


    Forgot to ask how to change email if not on online billing?  (Or maybe you don't have our email anyway in that case?)


  • Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi there,

    We responded to your earlier post here.

    Kind regards,
    Una


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