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Macbook Air running Windows crashes

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  • 18-03-2020 11:24am
    #1
    Amateur
    Registered Users Posts: 135 ✭✭


    Hi all,

    I have a MacBook Air running Bootcamp with Windows 8.1 installed on it. I did this recently and afterwards when I run the windows partition, the laptop randomly crashes after 5 mins (restarting). When working on the Mac OS partition, I have no problem.

    Any idea what might be the problem here and what to look for?

    Thanks.


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    #2
    Amateur
    Registered Users Posts: 135 ✭✭Amateur


    OSI wrote: »
    Did you install the Bootcamp drivers in Windows?

    Windows runs, able to log in to it etc. Just randomly restarts. Where/how should I install such?


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    #3
    Amateur
    Registered Users Posts: 135 ✭✭Amateur


    OSI wrote: »
    https://support.apple.com/en-ie/HT204923

    Thanks for this - I have tried to install the setup.exe file but the laptop switches off/restarts before it completes. I have tried this several times.

    Any further tips?


  • Options
    #4
    biko
    Registered Users Posts: 81,220 ✭✭✭✭biko


    Is it possible to start everything in safe mode?


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    #5
    Amateur
    Registered Users Posts: 135 ✭✭Amateur


    biko wrote: »
    Is it possible to start everything in safe mode?

    Yes in safe mode the issue does not happen. Could it be a windows update as I see in the services running Windows Module Install running.


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    #6
    biko
    Registered Users Posts: 81,220 ✭✭✭✭biko


    I'd say it's probably not an windows update problem if it works in safe mode.
    Then it's some plugin/3rd party issue.


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