Cancelled and Rescheduled gigs

okidoki987

Exclamation Marc wrote: »

Jeff Lynnne ELO have cancelled their Irish date.

That is a disaster, had brilliant seats for it and that was scheduled for October. :mad:

Eod100

Saw that these guys are planning to organise drive-in comedy, live music and Bingo Loco gigs around Ireland during the summer.

Will be interesting to see how it works. But I think I'd prefer a livestream gig over listening through car radio.

Also got an email survey from Ticketmaster asking about gigs after this. One of the questions was would you pay for livestream gigs so must be exploring the possibility.

https://www.facebook.com/driveineventsie/posts/103883097999486

PTH2009

taking the piss with Duran Duran at St Annes Park on the 7th June

still no word is it cancelled/postponed

Tickets still on sale

https://www.ticketmaster.ie/duran-duran-dublin-07-06-2020/event/18005776B34D97B4

Kilteragh

PTH2009 wrote: »

taking the piss with Duran Duran at St Annes Park on the 7th June

still no word is it cancelled/postponed

Tickets still on sale

https://www.ticketmaster.ie/duran-duran-dublin-07-06-2020/event/18005776B34D97B4

Send them an email saying "Please, Please, tell me now."

Exclamation Marc

PTH2009 wrote: »

taking the piss with Duran Duran at St Annes Park on the 7th June

still no word is it cancelled/postponed

Tickets still on sale

https://www.ticketmaster.ie/duran-duran-dublin-07-06-2020/event/18005776B34D97B4

Ricky Gervais still has no announcement and that's in less than two weeks!

okidoki987 wrote: »

That is a disaster, had brilliant seats for it and that was scheduled for October. :mad:

Agreed. Me too. Hope he returns but who knows given age etc

PTH2009

Kilteragh wrote: »

Send them an email saying "Please, Please, tell me now."

Well its definitely no 'ordinary world' were living in today

Steve F

Originally Posted by Exclamation Marc View Post
Jeff Lynne ELO have cancelled their Irish date

okidoki987 wrote: »

That is a disaster, had brilliant seats for it and that was scheduled for October. :mad:

Yep bloody gutted when I got the e-mail this morning
Saw him at 3 Arena in October 2018 and he was absolutely brilliant.Left the venue vowing that if he came back we would go again.Booked for this October the day the tickets became available....now this!!!
I reckon we might never see him in Ireland again....he's in his 70's now.
Truly gutted!

fafy

Kilteragh wrote: »

Send them an email saying "Please, Please, tell me now."

“Is there something, i should know” !!

ts_editor

fafy

Can’t complain about TM on Fontaines gig cancellations, which was announced Wednesday morning, refund came in yesterday

keyboard_cat

Has anyone managed to get a refund from ticketmaster for a rescheduled event?

I have Guns N’ Roses tickets and want to be refunded and have emailed Ticketmaster four times now first two responses were the same and didn’t even address my question of a refund (they just said the gig was rescheduled and to wait) and the last 2 emails they have ignored completely.

Any ideas on how to get onto them and not get a standard copied and pasted reply?

Exclamation Marc

keyboard_cat wrote: »

Has anyone managed to get a refund from ticketmaster for a rescheduled event?

I have Guns N’ Roses tickets and want to be refunded and have emailed Ticketmaster four times now first two responses were the same and didn’t even address my question of a refund (they just said the gig was rescheduled and to wait) and the last 2 emails they have ignored completely.

Any ideas on how to get onto them and not get a standard copied and pasted reply?

There's a form for refunds rather than emailing their customer service.

https://help.ticketmaster.ie/hc/en-ie/requests/new?ticket_form_id=360000117353

keyboard_cat

Exclamation Marc wrote: »

There's a form for refunds rather than emailing their customer service.

https://help.ticketmaster.ie/hc/en-ie/requests/new?ticket_form_id=360000117353

Yeah that was the original form I contacted them on they emailed me with the response of wait for dates to be announced (no word on if I would get a refund when dates were announced)
I then replied to that email asking again for the refund and they just send back the original response and now they are ignoring my emails by the looks of it

bennyl10

keyboard_cat wrote: »

Yeah that was the original form I contacted them on they emailed me with the response of wait for dates to be announced (no word on if I would get a refund when dates were announced)
I then replied to that email asking again for the refund and they just send back the original response and now they are ignoring my emails by the looks of it

You’re going to only get a standard response for the forseeable

Once you’ve requested the refund that’s all you can do
They take 2-3 weeks

billybonkers

So if we request a refund via this link for a rescheduled show we should get it in 2 - 3 weeks? Is that correct?

https://help.ticketmaster.ie/hc/en-ie/requests/new?ticket_form_id=360000117353

Thx

maximoose

keyboard_cat wrote: »

Has anyone managed to get a refund from ticketmaster for a rescheduled event?

I have Guns N’ Roses tickets and want to be refunded and have emailed Ticketmaster four times now first two responses were the same and didn’t even address my question of a refund (they just said the gig was rescheduled and to wait) and the last 2 emails they have ignored completely.

Any ideas on how to get onto them and not get a standard copied and pasted reply?

I've had 4 different orders refunded now, just takes a bit of time. When the stock response came I replied with just the words "Please refund order" and I got confirmation a few days later.

Some people are having results DMing @TMIrelandHelp on twitter with the ticket number, give that a go if you aren't getting anywhere!

Eod100

Princess Nokia's gig in Vicar Street which was meant to happen in August postponed to November.

Interesting as it's after the phase 5 August date but maybe there's too much uncertainty to go ahead with it then.

https://twitter.com/aikenpromotions/status/1262306985581727744

Zardoz

No gigs of any sort by Aiken until at least August 10th.

Eod100

Zardoz wrote: »

No gigs of any sort by Aiken until at least August 10th.

Saw that, that's a lot of postponing and rescheduling over the next few months.

washiskin

Duran Duran finally announced the cancellation.
Really annoyed by the lack of engagement by both band and promoters around this.
Other stuff I had booked for July & August were postoned weeks ago.

PTH2009

washiskin wrote: »

Duran Duran finally announced the cancellation.
Really annoyed by the lack of engagement by both band and promoters around this.
Other stuff I had booked for July & August were postoned weeks ago.

yeah getting rescheduled

Might try for a refund and then get a ticket closer to the new date if i fancy it

washiskin

PTH2009 wrote: »

yeah getting rescheduled

Might try for a refund and then get a ticket closer to the new date if i fancy it

Thinking the same myself.

Furious-Red

keyboard_cat

Still no luck getting a refund for gnr have contacted via twitter and email multiple times now just getting the response that they are looking for a new date and tickets will still be valid. And ignoring me after that
Has anyone tried contacting the bank for a chargeback (if this is even a valid case to use chargeback) on tickets?
Surely this is the only option as Ticketmaster are unwilling to engage with people?

okidoki987

keyboard_cat wrote: »

Still no luck getting a refund for gnr have contacted via twitter and email multiple times now just getting the response that they are looking for a new date and tickets will still be valid. And ignoring me after that
Has anyone tried contacting the bank for a chargeback (if this is even a valid case to use chargeback) on tickets?
Surely this is the only option as Ticketmaster are unwilling to engage with people?

Have they announced a new date for it yet or is it just postponed?

Mushy

keyboard_cat wrote: »

Still no luck getting a refund for gnr have contacted via twitter and email multiple times now just getting the response that they are looking for a new date and tickets will still be valid. And ignoring me after that
Has anyone tried contacting the bank for a chargeback (if this is even a valid case to use chargeback) on tickets?
Surely this is the only option as Ticketmaster are unwilling to engage with people?

Refunds will happen when a new date is confirmed, they wont do them before that

okidoki987

billybonkers wrote: »

So if we request a refund via this link for a rescheduled show we should get it in 2 - 3 weeks? Is that correct?

https://help.ticketmaster.ie/hc/en-ie/requests/new?ticket_form_id=360000117353

Thx

I think the staff there are under a lot of pressure to get refunds out with all the cancellations going on.
Once you apply for a refund you are in the line so whenever they get round to issuing a cancellation for you, they will.
Just be thankful it's Ticketmaster and not one of those other dodgy ticket sites or a guy on Facebook!

Trigger Happy

keyboard_cat wrote: »

Still no luck getting a refund for gnr have contacted via twitter and email multiple times now just getting the response that they are looking for a new date and tickets will still be valid. And ignoring me after that
Has anyone tried contacting the bank for a chargeback (if this is even a valid case to use chargeback) on tickets?
Surely this is the only option as Ticketmaster are unwilling to engage with people?

You wont get a refund until they know if they concert is postponed to a later date or if it is actually cancelled.
Once TM know they will then contact all ticket holders and advise.
If postponed you can either chose to attend the rescheduled concert or you can apply for a refund.
If cancelled you can get a refund.
There is no case for a chargeback.

billybonkers

Still selling tickets for Kings of Leon....

Eod100

Waiting almost 3 weeks for a refund from Ticketmaster for a cancelled gig. Email said it could take up to 4 weeks but can see it taking longer. So yeah does seem to be a delay in receiving refund even when confirmed. You'd think the process would be quicker/more straightforward for an event that has been cancelled outright but maybe not.