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Storage heaters

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  • 28-03-2020 10:55pm
    #1
    jinky 7
    Registered Users Posts: 1 ✭


    Hi all, recently moved into an apartment. We have 3 storage heaters but none of them seem to be working. The instant heat is working but none of them are charging overnight. I have seen on YouTube videos to reset the thermostat but none of these are the same spec as the ones we have and when I remove the cover I can’t see a red isolator or toggle to depress. Plus I don’t know if this would be the case for all 3 not working?

    Any suggestions welcome. Pretty cold here

    Thanks


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    #2
    meercat
    Registered Users Posts: 4,745 ✭✭✭meercat


    jinky 7 wrote: »
    Hi all, recently moved into an apartment. We have 3 storage heaters but none of them seem to be working. The instant heat is working but none of them are charging overnight. I have seen on YouTube videos to reset the thermostat but none of these are the same spec as the ones we have and when I remove the cover I can’t see a red isolator or toggle to depress. Plus I don’t know if this would be the case for all 3 not working?

    Any suggestions welcome. Pretty cold here

    Thanks
    https://www.boards.ie/vbulletin/showthread.php?p=88266170



    Post no 9 shows where to press


  • Options
    #3
    Electric Ireland: Aoife
    Company Representative Posts: 361 Verified rep ✭Electric Ireland: Aoife


    Hi jinky 7,

    Thank you for getting in touch. 

    We are unable to provide any advice in relation to the heaters. The manufacturer or an electrician might be able to give you more information. 

    We can just advise in relation to the electricity meter and time switch. If you haven't already done so, we recommend checking that the time switch is at the correct time in case you have a fault with the time switch. If you have two separate meters, the night storage meter tracks the usage on your night storage meter. If you just have one meter, then please check that the night rate is coming on at midnight.

    If there is a time switch fault, Electric Ireland can arrange for an ESB Networks' technician to visit the property to fix the faulty timeswitch. Any issue with functioning of the meter would be outside our remit. 

    Please let us know if you have any other questions. 

    Kind regards, 
    Aoife


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