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Sent SEPA Transfer to dormant account

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  • 30-03-2020 2:23pm
    #1
    Buttercake
    Registered Users Posts: 539 ✭✭✭


    Dear BOI

    Today I transferred money to the wrong payee, it was an old Ulsterbank account that I am sure has been closed.

    Will the transfer bounce and be returned to my account? how long would it take?

    Thanks


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  • Options
    #2
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Hello There, 

    Thanks for reaching out to us here on Boards.ie. 

    If the funds were transferred to a closed account, generally the transfer will be rejected and the funds should return to your account within 3-5 working days. 

    If this does not happen during this timeframe, the account may still be open and the funds received. In this case, it would be best to contact the person who owns the account for the funds to be returned. Alternatively, you can certainly get in contact with our Customer Service Team and they will do their best to recall the amount. Customer Service can be contacted either by phone on 0818 365 365 (available Monday to Friday 9 am -5 pm), or by Secure Message on your 365 online account (on laptop/computer) by following 'Service Desk' > 'Ask a Question'. 

    Thanks, Aisling


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