New iPod won’t set up Apple ID..

Lisha

Hi all,

It’s my daughters birthday tomorrow and I’m on day12 of bed rest isolation due to covid19.

I bought a refurbished iPod on pigs back and I just attempted to set it up there with an Apple ID. It will not allow me to create an Apple ID for her. I’m using her gmail address, I’ve put in cc details and as I have an Apple account linked to my phone I’m using our landline as the phone number... (I don’t want my messages going to her phone etc)

It gets to the create account stage and an error bounces back saying not allowed at this time and error 21086

Please help, my kids can’t understand why I’m so distant and I don’t even know if I have covid I just want my daughter to have Snapchat on her bday as she misses her friends..

Lisha

Ok I set up Apple ID.... and then I go to download Snapchat and it tells me that this iPod isn’t compatible with Snapchat. I checked for update, none available.


Wtaf do I do now

The Black Oil

What version of iOS is it? Looking in Settings > General > About > Software Version.

Lisha

The Black Oil wrote: »

What version of iOS is it? Looking in Settings > General > About > Software Version.

iPod touch 9.3.5

12gig available capacity

Lisha

Lisha wrote: »

iPod touch 9.3.5

12gig available capacity

iOS 9.3.5 your software is up to date...


Have I bought a lemon

Thanks for your help

IamMetaldave

Lisha wrote: »

iOS 9.3.5 your software is up to date...


Have I bought a lemon

Thanks for your help

You didn’t but a lemon, just it seems snapchat only supports installs on iOS 10 forward

If the device says 9.3.5 is up to date it probably doesn’t support iOS 10.

IamMetaldave

IamMetaldave wrote: »

You didn’t but a lemon, just it seems snapchat only supports installs on iOS 10 forward

If the device says 9.3.5 is up to date it probably doesn’t support iOS 10.

iPod 6th gen supports iOS 10.

Lisha

IamMetaldave wrote: »

You didn’t but a lemon, just it seems snapchat only supports installs on iOS 10 forward

If the device says 9.3.5 is up to date it probably doesn’t support iOS 10.

Oh cripes that what I was afraid of. I know there’s bigger problems in the world but the poor girl deserves a break. I could cry. Thanks for help

IamMetaldave

Lisha wrote: »

Oh cripes that what I was afraid of. I know there’s bigger problems in the world but the poor girl deserves a break. I could cry. Thanks for help

No probs! Im sure she’ll still be pleased with the her iPod!