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No wifi from modem

  • 01-04-2020 10:34pm
    #1
    Triboro
    Registered Users, Registered Users 2 Posts: 776 ✭✭✭


    Evening all, I'm getting a signal (eir e fibre) to the modem but it is not distrbuting any wifi.
    Sky box is connected direct to modem and is able to download and there is also an xbox connected and working.
    Only happened today and all had been working together fine up to this!
    Anyone with similar issues or any advice?
    Tried the usual reboot etc to no avail.
    Thanks in advance.


Comments

  • #2
    degsie
    Registered Users, Registered Users 2 Posts: 8,750 ✭✭✭degsie


    Can you log into the modem and check if wifi is enabled?


  • #3
    smuggler.ie
    Registered Users, Registered Users 2 Posts: 4,197 ✭✭✭smuggler.ie


    No WiFi available on the list or unable to connect?

    Non of WiFi devices can see/connect WiFi- troubleshoot router. Was there any changes done on router? As above, check if WiFi and SSID broadcasting enabled
    Only one specific device don't see/cant connect WiFi - troubleshoot that device. restart, reset network settings
    history of boards 2021




  • #4
    Triboro
    Registered Users, Registered Users 2 Posts: 776 ✭✭✭Triboro


    degsie wrote: »
    Can you log into the modem and check if wifi is enabled?

    Yeah I can look up how to do that,can it just become disabled of it's own accord?
    Same modem for about last 5 years and never happened before.
    Thanks.


  • #5
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Triboro wrote: »
    Yeah I can look up how to do that,can it just become disabled of it's own accord?
    Same modem for about last 5 years and never happened before.
    Thanks.

    Somebody fat fingered it. Theres a button, depening on model holding it for three seconds disables wifi.


  • #6
    Triboro
    Registered Users, Registered Users 2 Posts: 776 ✭✭✭Triboro


    ED E wrote: »
    Somebody fat fingered it. Theres a button, depening on model holding it for three seconds disables wifi.

    Its the Eir F1000 and has a wifi and a wps button there alright, dont think either of them was pressed. If it has been pressed and disabled,is it a log in to modem to reactivate? I'm currently waiting on hold to talk to an Eir rep so will see how that goes! Will post results.
    Thanks.


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  • #7
    theteal
    Registered Users, Registered Users 2 Posts: 7,593 ✭✭✭theteal


    Have you been able to log into it?

    Cable a computer to it and then follow from the 30 second mark to 60 seconds of this (ignore the font change stuff, also yours being a newer computer will show more adapters but only one will show the info needed, I'd guess it'll be 192.168.0.1 but best to check)

    The gateway is your routers IP address. Type this into your internet browser. Login details are probably on the box - I'm sure they can be googled if they've never been changed.

    Once in there, find the wireless settings and see what looks out of place. Post some pics and I'm sure we can help.


  • #8
    Triboro
    Registered Users, Registered Users 2 Posts: 776 ✭✭✭Triboro


    Thanks for all the suggestions.
    Just got off the phone with Eir that I contacted via the 1901 number(10 minute of a hold).
    Agent was able to reconfigure my modem over the phone and set me up with a new host and password,so all good again:)
    Agent probably just done what ye were telling me to do via login to modem myself.
    Thanks again everyone.


  • #9
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Triboro wrote: »
    Its the Eir F1000 and has a wifi and a wps button there alright, dont think either of them was pressed. If it has been pressed and disabled,is it a log in to modem to reactivate? I'm currently waiting on hold to talk to an Eir rep so will see how that goes! Will post results.
    Thanks.

    Wifi button, three seconds. 90% chance it was all that was required.


  • #10
    Triboro
    Registered Users, Registered Users 2 Posts: 776 ✭✭✭Triboro


    ED E wrote: »
    Wifi button, three seconds. 90% chance it was all that was required.

    Thanks,good to know for future reference.


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