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UAN needed?

notahappycamper · 2020-04-04 20:00:09

Hi, I’m just wondering if a UAN is needed in the following case? Previous tenant was with Virgin Media and new tenant wishes to use Vodafone Home Broadband. There is an existing phoneline but at this stage it was disconnected years ago.

04-04-2020 9:00pm

#1

notahappycamper

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Posts: 1784

Hi,

I’m just wondering if a UAN is needed in the following case? Previous tenant was with Virgin Media and new tenant wishes to use Vodafone Home Broadband. There is an existing phoneline but at this stage it was disconnected years ago.

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#2 05-04-2020 1:36pm

ED E

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Connect a phone, dial 199000 to see if its still connected to the AXE. If not ask for a new line order. There is no UAN for the tenant to give.

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