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Requesting chargeback on a scam

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  • 06-04-2020 9:06pm
    #1
    WeebDesigner
    Registered Users Posts: 1 ✭


    My aunt fell for a scam and transferred money to another bank account online. Is there anything we could do about that like ask the bank for help or is there nothing to be done?


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    #2
    Bank of Ireland: Richard F
    Closed Accounts Posts: 483 ✭✭Bank of Ireland: Richard F


    Hi WeebDesigner,

    Thanks for getting in touch with us here today on Boards.ie.

    We’re really sorry to hear that this has happened. If the transfer was made online, it would be best to link in with our customer service team on 0818365365. One of our colleagues will be happy to request a recall of these funds. Just to mention that this would be done on a best effort basis.

    We would recommend deleting this text if you have not done so already.

    We hope this information helps.

    Many thanks,
    Richard


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