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Delivery Times

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  • 07-04-2020 3:54pm
    #1
    rodDaly69
    Registered Users Posts: 79 ✭✭


    Hi I placed an order with you all on 1st April & I'm still waiting on the arrival, got a text from aramex (I thought carriage was through DPD) on the 2nd, but I'm still waiting on delivery.

    Any chance you can follow up on this? Aramex don't seem to have an online track and trace facility.


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    #2
    Richersounds.ie: DavidS
    Company Representative Posts: 4,457 ✭✭✭Richersounds.ie: DavidS


    rodDaly69 wrote: »
    Hi I placed an order with you all on 1st April & I'm still waiting on the arrival, got a text from aramex (I thought carriage was through DPD) on the 2nd, but I'm still waiting on delivery.

    Any chance you can follow up on this? Aramex don't seem to have an online track and trace facility.
    Hi RodDaly69.

    Thanks for the post and sorry to hear you order has not arrived as of yet.

    If you drop an email to Emmaj@Richersounds.ie she will be able to get a delivery ETA and investigate what the hold up is for you as she is dealing with all out logistics.

    Please include your full name and and address in the email so she can locate your order on our system.


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    #3
    rodDaly69
    Registered Users Posts: 79 ✭✭rodDaly69


    Richersounds.ie: DavidS wrote: »
    Hi RodDaly69.

    Thanks for the post and sorry to hear you order has not arrived as of yet.

    If you drop an email to Emmaj@Richerounds.ie she will be able to get a delivery ETA and investigate what the hold up is for you as she is dealing with all out logistics.

    Please include your full name and and address in the email so she can locate your order on our system.


    Hi,

    I've mailed that address but it keeps bouncing back telling me the address does not exist.

    Cheers


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    #4
    Richersounds.ie: John
    Company Representative Posts: 9,463 ✭✭✭Richersounds.ie: John


    Hi Rod,

    I have just checked the @emmaj@richersounds.ie email account and there is an email in at 18:29 but not in the name of Rod Daly (I cannot give the correct name for privacy reasons) There are unfortunately no order details in the mail - just a name - if you could pop Emma or me some details of teh product / Address or even the order reference we will do our best to trace it for you.

    Emmaj@richersounds.ie

    JohnMc@richersounds.ie 

    ATVB,

    John Mc & Crew

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



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