If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Need to cancel an order I made today

Options
  • 07-04-2020 6:33pm
    #1
    Registered Users Posts: 4,363 ✭✭✭


    Hi Richersounds, 

    I placed an order today on your site for a TV. I've found the solution to our problem wasn't the tv itself but a plug that was missing. I'm trying to get in contact with you before anything is posted in the hopes of cancelling the order. Is it possible to PM a representative through here? If not, I'll call again in the morning. 

    Many thanks 


Comments

  • Company Representative Posts: 9,463 ✭✭✭Richersounds.ie: John


    Morgans wrote: »
    Hi Richersounds, 

    I placed an order today on your site for a TV. I've found the solution to our problem wasn't the tv itself but a plug that was missing. I'm trying to get in contact with you before anything is posted in the hopes of cancelling the order. Is it possible to PM a representative through here? If not, I'll call again in the morning. 

    Many thanks 
    Morgans,

    best way is to email us :

    SALES@RICHERSOUNDS.IE 

    if you could email us asap so we can try to stop the shipment as if the item is delivered our couriers are currently unable to do collections from Customers until after the Covid-19 situation is (hopefully) resolved.

    ATVB,

    John Mc & Crew

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



  • Registered Users Posts: 4,363 ✭✭✭Morgans


    Morgans wrote: »
    Hi Richersounds, 

    I placed an order today on your site for a TV. I've found the solution to our problem wasn't the tv itself but a plug that was missing. I'm trying to get in contact with you before anything is posted in the hopes of cancelling the order. Is it possible to PM a representative through here? If not, I'll call again in the morning. 

    Many thanks 
    Morgans,

    best way is to email us :

    SALES@RICHERSOUNDS.IE 

    if you could email us asap so we can try to stop the shipment as if the item is delivered our couriers are currently unable to do collections from Customers until after the Covid-19 situation is (hopefully) resolved.

    ATVB,

    John Mc & Crew
    Thanks very much. Have done as recommended. 


  • Company Representative Posts: 4,457 ✭✭✭Richersounds.ie: DavidS


    Morgans wrote: »
    Morgans wrote: »
    Hi Richersounds, 

    I placed an order today on your site for a TV. I've found the solution to our problem wasn't the tv itself but a plug that was missing. I'm trying to get in contact with you before anything is posted in the hopes of cancelling the order. Is it possible to PM a representative through here? If not, I'll call again in the morning. 

    Many thanks 
    Morgans,

    best way is to email us :

    SALES@RICHERSOUNDS.IE 

    if you could email us asap so we can try to stop the shipment as if the item is delivered our couriers are currently unable to do collections from Customers until after the Covid-19 situation is (hopefully) resolved.

    ATVB,

    John Mc & Crew
    Thanks very much. Have done as recommended. 
    Thanks Morgans.

    I will look after this now for you.

    Kenny.


Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.