Got to Stung in Aldi Dublin Road

YFlyer

I just bought some fruit, potatoes, cheese and cider in Aldi. Paid by my card and put the receipt in the bag with the groceries.

Then back at the house, I checked the receipt and the bill was €44.00. There was two items added 9359 *STORAGE BOX SET 15.99 D. That is €32 over charge.

Anyone know what this storage box set is?

Lobsterlady

YFlyer wrote: »

I just bought some fruit, potatoes, cheese and cider in Aldi. Paid by my card and put the receipt in the bag with the groceries.

Then back at the house, I checked the receipt and the bill was €44.00. There was two items added 9359 *STORAGE BOX SET 15.99 D. That is €32 over charge.

Anyone know what this storage box set is?

I guess it's one of those plastic drawer storage units maybe. You can go back and they can check their camera's to prove you didn't buy them and give you your money back. Not ideal I know since the less time you spend in there the better! Hope you get sorted.

YFlyer

Lobsterlady wrote: »

I guess it's one of those plastic drawer storage units maybe. You can go back and they can check their camera's to prove you didn't buy them and give you your money back. Not ideal I know since the less time you spend in there the better! Hope you get sorted.

Thanks. I noticed from the receipt that the cashier put in the wrong code for two pears.

bduffy

YFlyer wrote: »

Thanks. I noticed from the receipt that the cashier put in the wrong code for two pears.

Just check that you got the right receipt. If there are a few things wrong then you might have gotten someone else's receipt. Check your bank balance to be sure.....

YFlyer

bduffy wrote: »

Just check that you got the right receipt. If there are a few things wrong then you might have gotten someone else's receipt. Check your bank balance to be sure.....

Thanks. Yeah I checked the online banking and there is €44 pending.

Cuir_Cosc_Orm

Email Aldi head office and attach pic of receipt.

Explain the situation and how you think the wrong code was imputed. Tell them that if ot resolved you will contact your bank and ask for a chargeback.

Rodney Bathgate

That was an expensive pair of pears!

YFlyer

Cuir_Cosc_Orm wrote: »

Email Aldi head office and attach pic of receipt.

Explain the situation and how you think the wrong code was imputed. Tell them that if ot resolved you will contact your bank and ask for a chargeback.

Thanks. Would it be better calling to the store first or should I bypass that and email the head office?

worded

Always a good idea to keep the receipt

Was over charged about 30 euro for water one.
I think the box It was in was scanned rather than the bottle of water in error

un5byh7sqpd2x0

Cuir_Cosc_Orm wrote: »

Email Aldi head office and attach pic of receipt.

Explain the situation and how you think the wrong code was imputed. Tell them that if ot resolved you will contact your bank and ask for a chargeback.

That's a bit extreme, just call to the store.

YFlyer

Ah ok. I called up to the store around 12ish. Huge queues including plenty of people in pairs and a few in threes.

Walked in and went around the store. Met one of the workers on the floor and asked her where the manager is....//...She looked at that the receipt and said come this way. Met the manager. Explained the problem. He went in to the private area with the receipt and I waited for about 5 minutes. Came back out and said to one of the cashiers to give me €32. Got the money and two free pears.